[Resolved]  Reliance General Insurance — Sub : Transfer of policy name – delaying process on your side – Legal notice reg;

Address:

Madurai, Tamil Nadu

BY REGISTERED POST WITH ACK. DUE. From A. B. PRABHAKAR, B.Sc., B.L., TIRU. PUGHALENDHI, M.Com., B.L., Advocates M/s. P & P Law Office, 30/45, Suriya Complex, F.F-3, Tallakulam, Madurai-2. On behalf of P. Vasanthakumar, S/o. G. Paulraj, Door No. 1/138-10, KVR Nagar, Suriya Nagar Extn. K. Pudur, Madurai-7. To 1. M/s. Reliance General Insurance Co., Ltd., 570, Rectifier House, Naigaum Cross Road, Next to Royal Industrial Estate, Wadala, Mumbai, Maharastra state. 2. M/s. Reliance General Insurance Co., Ltd., No. 55, 80 Feet Road, Anna Nagar, Madurai – 625 020. Sir, Sub : Transfer of policy name – delaying process on your side – Legal notice reg; Ref : Veh. No. TN 72 AR 1930 – Insd. Name : S. Murugan – PCPP -policy no. [protected] IMM793 period of Insurance – 06.09.2013 to midnight on 06.09.2014. 1. Our client states that he has purchased the LMV TATA Nano Car bearing regn. No. TN 72 AR 1930 from the previous owner S. Murugan, son of Shanmugam, of Tirunelveli and registered in his name under the order of name transfer for ownership by RTO, Madurai North, on 28.05.2014 in R.No. 32307/A3/14 dt. 28.05.2014 and the same is being insured with your company. 2. Our client states that after the transfer of ownership, our client has approached your branch office at Anna Nagar, Madurai and submitted the original policy copy, a Xerox copy of R.C. for your reference and paid a sum of Rs. 56/- for transfer fees and requested to cancel the policy document and issue new policy in his name, on 02.07.2014 on that day our client was informed that there was power shutdown and the printers were in offline due to network problem and hence, the receipt and acknowledgement could not be issued and tendered apology. 3. Our client further states that having received the adequate and required papers and fees to transfer the insured name and issue new policy document with regard to our client’s car, there is no sign of response or any kind of reply or new policy document in the name of our client is issued till the date of this notice which clearly prove the deficiency in service on your part and our client is not in a position to drive the car without the transfer of insured’s name / our client’s name. The acts and attempts prove themselves that you are not having an inclination to render proper service towards our client and he understands that you’ve made up your mind to dodge the grievance of our client. Hence, our client is constrained to issue this legal notice to you. 4. Our client states that now due to the non-transfer of policy document in the name of our client, he is being very afraid of driving the car even for urgent purposes and the same is kept idle. Our client states that the continuing acts, attempts, omissions and commissions clearly prove the gross deficiency of service on your part. Our client states that he has suffered a lot and sustained Mental agony and irreparable loss, injury which could not to be weighed by any of the golden scale. Our client states that since he is a law-abiding citizen, he has no other option except to cause this legal notice to thrive his legal right. Therefore, you’re hereby called upon by our client to transfer the policy document in the name of our client to his vehicle bearing Regn. No. TN 72 AR 1930 as per the rules, immediately and to issue a new insurance policy schedule and to pay the compensation for the mental agony and untold injury caused to him, a sum of Rs.1, 00, 000/- (Rupees One Lakh) and Rs.2, 000/- towards the Advocate fees for this notice, within 15 days from the date of receipt of this notice. Failing which, our client will be constrained to initiate legal proceeding against you before the proper Consumer Forum at Madurai and you will be held responsible for all the costs and consequences thereof. NB This Legal notice does not require signature since it is computer generated. The copy of the legal notice also sent through speed post. Madurai 11.08.2014. Advocate (A.B.Prabakar)