Reliance Industries — Refund not initiated : Rights Issue share

Hi,

This is regarding the amount which has not been refunded to me. The reliance rights issue shares i purchased and was not alloted.
Can you pls confirm when will the same be credited to my account?
Below are my personal details from where you shall be able to track the transactions.

Dp client id : [protected]
Mobile number : +91-[protected]
Pan card number : bplpk4073c

I have bought shares with your official website and also from fundsindia.

I had applied for 20 shares and was allotted 20 shares, then through fundsindia i had applied for 27 shares - the amount got deducted but shares were never allotted to me.
Once the rights issue share was open to public to trade i again purchased 30 shares @712 rs per share.

In total only 20 shares are alloted to me and remaining amount for the unalloted shares has not been credited to my account yet.

Can you pls help me with the status on the remaining amount, when will it be reflected in my bank account?

Attached is the screenshot for the transaction which i had done and no shares were allotted to me.

Regards,
Ashish kapoor
+91-[protected]