Reliance Jio — Fraud and cheating | |||||
I got a jio sim with jio number [protected] along with apple iphone 7 as a promotional offer that if we buy iphone 7 we will be given jio services free of cost for one year. I was told that i will get free services for one year after new year offer ends in march 2017. But my sim card is not working since five days and i am facing lots of issues without internet and no calls I managed to callcustomer care somehow But he was unable to resolve my issue. I already told him my imei number but all in vain. I also sent my phone's bill on platinumcare but i did not get any reply even after 4 days. I sent msny reminder msils. But no reply. Was this information helpful? | |||||
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Reliance Jio Infocomm customer support has been notified about the posted complaint. | |||||
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+91 96 8555 5532
Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
Dear Sir,
I like to draw your kind information to the above matter that their official person of Reliance Jio Infocomm namely Mr. S. K. Jain (Mob.[protected]) contact with me regarding installation of Reliance Jio Tower in my vacant plot at Gurupalli(W), Santiniketan, Bolpur, Dist.- Birbhum and according to his advice I have submitted scan copy of my all documents along with their registration form with fill up & counter sign by me and sending through my whatsapp on dated 18.07.2018. After that I have received a massage on same date from BP-JIOTWR that my documents has been verified and approval of mobile tower installation has been successfully.
After the completed of submission all process Mr. S. K. Jain ( Mob. no – [protected]) to contact with me on dated 19.07.2018 and advice to pay few amount (Rs.14300+Rs.36600) for processing & selection charges to their S/B Account No –[protected], SBI Bank, Kurla Complex, Mumbai (IFSC Code –SBIN0004380) and as per instruction of Mr. S. K. Jain, I have paid through NEFT from Union Bank of India, Chandannagar Branch to SBI Branch, Bandra Kurla Complex for Rs.14300/- on dated 10.07.2018 for processing charges & 2nd time I have paid Rs.36600/- through NEFT from Union Bank of India after receiving a massage from MD-SBIINB through Mr. S. K. Jain on dated 21.07.2018 for advice to pay for (P.F.) R.T.G.S selection charges in the above mention S/B Account at SBI Kurla Complex Branch..
Further I received a 3rd time massage in my what’s app no [protected] from MD-SBIINB through Mr. S. K. Jain on dated 21.07.2018 for requesting to pay in branch of Rs.28600/- charges for NOC with clearance charges. Mr. S. K. Jain inform me through MD-SBINB that your prize/advance payment with reference number PCR2585965 for Rs.2500000/-has credited on my account is not successfully and the cheque is pending in SBI, Head Branch and if you not pay of Rs.28600/- your approval will treated as cancelled. I disagree to pay the amount and inform to Mr. S. K. Jain that as per your commitment without reason & without written notice your authority can not be cancelled my approval order. I heartily requested to Mr. S. K. Jain for installation of tower at my plot and credit the advance amount in my Bank Account otherwise you will be bound without any condition to refund my all payment.
Lastly Mr. S. K. Jain (Mob.[protected]), Mr. Rahul Sribastov (Mob.[protected]) & Account holder of the above SBI Branch Monish Kumar (Mob.[protected]) of Reliance Jio Infocomm Limited has inform me over phone that my approval order of installation tower has been cancelled and my all payment deposited through NEFT of the above refer S/B Account (Rs.14300 +Rs.36600) will be refund within 10 to 12days.They have further inform me that if I get refund of my money to pay them Rs.8525.00 as for cancellation charges. I disagree to pay the amount and asked them without any reason and signing legal agreement paper how you have cancel my approval order & whay I will pay Rs.8525/- as a cancellation charges for refund of my money without any reason. The reasons are, however, beyond of my knowledge. This is very illegal & unjustified and fraud practice . I thought that they are all cheating me.
Sir I & overall public of India known as very well about Reliance Industries and their reputation. But some bad aliments person are fraud practice & cheating the public in the name of Reliance Industries.. Therefore in the above situation I need necessary help & Co-operate from your end and necessary action at your end.
In the above situation, I have already inform & report with written to Chandannagar Thana ( G.D.E No-1584 dated 31.07.2018) for requesting necessary action at their end.
Therefore I need necessary help & Co-operate from your end and want to refund total money Rs.50900/-as early as possible. I am retire & Senior citizen person. Hope your kind co-operation & prompt action will be highly appreciated.
Thanking you,
Yours faithfully,
Bhairab Chandra Ghosh
From Chandannagar
Mob No - [protected]/[protected]
Date: 07.08.2018
Address : C/o – “Monihar, Purasree, Patrapara,
P.O. – Chandannagar, Dist.- Hooghly, WB, PIN-712136