Reliance Jio Infocomm — jio - [protected] recharge issue

Nov 22, 2017

Updated by sidduyona Dear Sir,
Yasterday Am going to Ramanthapur Reliance Digital Service and Recharge My Jio Number [protected] but Mistakenly Pressed [protected] Recharge done and today am meet to Reliance Recharge person Mr. Dileep ([protected]) am asking please Cancel and Recharge My number but he was telling not Avalaible that Option and so Please Do needful as early Possible Sir
Regards
Siddu [protected]

Nov 22, 2017

Updated by sidduyona Dear Sir,
Yasterday Am going to Ramanthapur Reliance Digital Service and Recharge My Jio Number [protected] but Mistakenly Pressed [protected] Recharge done and today am meet to Reliance Recharge person Mr. Dileep ([protected]) am asking please Cancel and Recharge My number but he was telling not Avalaible that Option and so Please Do needful as early Possible Sir

Such a pathetic customer care service, there is such negativity, tarnishing the brand Reliance Jio, no process for cancellation, no refund.. so sorry, ..Got recharged on [protected], the active number, no response if you try this number, actual number is [protected], they don't have any solution to this. Very rude customer service indeed, believe, must be paid well. Eventually they said someone will call, still waiting, it's a sheer waste of time, surely want refund of my money Rs 499 and would like to terminate my number immediately, Don't whether they have customer friendly cancellation process either, .. ..There is no validation process in UI and hardly any security feature in direct outlet, .. hardly any trigger to retort, .. very sad, so sorry for reputation of the esteemed brand Reliance Jio. Believe, someone will take it seriously and resolve the issue ..

Regards
Siddu [protected]