Reliance Jio Infocomm — Sad customer experience

Address:	560017
Website:	Jio

Hi team

I got a jio sim showing my pan card and voter id card from Reliance digital store indiranagar bangalore. But i haven't got the jio number mentioned on my kit . Its been 6 days and not yet activated. I went to the store thrice to get a jio sim as first time when i went i was informed about the dociments required . Next time i went they told me that jio sim on documents other than local aadhar card are given only within certain timings. Next time i was lucky go finally get jio sim and its been 6 days and not yet activated. Neither i have got the number. I called the store and they told me to revert back but no updates in 2 days .

I had previously applied for jio sim.home delivery and that also was not delivered and no updates were provided on that.

After almost a week i am informed that I need to go to the store 4th time and recharge with 99 rs. This was not informed by the store when i got the sim . Again a sad thing . I am not going to visit the store now.

I was already using airtel and am very happy with that but still thought to give jio a try but i am sad that its such an experience. I dont have my jio so am providing imsi and iccid and my pan no for you as reference.

Name - anuj sharma
IMSI - [protected]
ICCID-[protected]
PAN NO - CTZPS9134B
Mob: [protected]