[Resolved]  Reliance Netconnect — Fraud has been done with me while using my id with fake email id and fake pin code (postal code)

Address:	Kanpur, Uttar Pradesh, 208001
Website:	reliancenetconnect.co.in

Respected Sir/Madam,
My name is Bhuwan Jaiswal and i live in Kanpur. I would like to tell you in your department fraud has been doing by some irrelevant people i dont know who are they let me tell you what has happened with me i got a phone call from [protected] on[protected] at 10:23 am regarding reliance dongle bill which made me shocked which bill i have to pay i asked with that executive who told me i have to pay 400 rs for the reliance dongle number ([protected]) said by executive as a monthly bill which i never bought or used . I told her i never bought and used any reliance dongle she said no its not true u have bought and u have to pay then i asked tell my address and full name she said and i was shocked then i asked please tell me from which store this dongle has been bought she denied to tell me and said i dont have this information and I am not authorized to tell this then i said u r authorized to make a phone call regarding bill but u r not authorized to tell where that dongle has been bought from then she said i[censored] want information then go to the nearest reliance store department they will tell you therefore on[protected] i visited to reliance communication office which is called ( AIM COMMUNICATION) situated at Express road kanpur pin code 208001

I spoke to your staff and tell that dongle number and then they checked the information regarding dongle number ([protected]) then I saw my details Appeared there again i was shocked what the hell was that then i took the screenshot of that where I saw my name was there address was there but email id and pin code was different.
kindly resolve my issue without any address verification without knowing in my knowledge someone of reliance net connect department person how can anyone approved this fake connection with different pin code area and has been using . when i visited reliance office (AIM COMMUNICATION) EXPRESS ROAD KANPUR rather than sorting my problem they started accusing on me i might have given my id to someone else although i have used postpaid sim last year so my id has already they got.
The email id which has been used that is ([protected]@gmail.com) and pin code was 208010 which is also not belongs to my email and pin code address below i will attach the screenshot which i took for the proof so when i asked to your express road reliance AIM COMMUNICATION staff how can its possible without any address verification how can u allott a number or dongle to anyone they refused to answer my question and and start saying we dont know anything . After then I asked kindly tell me from where this dongle has been bought from they checked into the system and they TOOK THE NAME MB INTERPRIZES i asked where is this MB interprises they said we dont know and we are not authorized to give any information so this kind of fraud has been doing in your department and customer assistance is zero from your staff . i spoke to reliance customer care an executive of yours provided with the email. Therefore i an sending you the mail. I request you kindly take necessary action towards this and cancel the connection which has been used by fake person else sir i post these message on social sites and will do FIR in the police station and will complain in( NATIONAL CONSUMER HELPLINE AND Telecom Regulatory Authority of India (TRAI) .I am looking forward for your positive response.

THIS MAIL HAS BEEN SENT TO ( datacard.[protected]@relianceada.com, [protected]@relianceada.com,
[protected]@relianceada.com BY ME YESTERDAY UPTILL NOW NO RESPONSE)

REGARDS

BHUWAN JAISWAL
MOBILE NUMBER -[protected]