[Resolved] Reliance Retail Limited — poor service | washing machine issue since the purchased

Trupti Karekar Narvekar

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400103

I have purchased whirlpool 7.2kg fully aut tl ul72hs washing machine from reliance digital store mumbai borivali west. From the day one im having issues with product.

In last month i. E. August 2018, i have raised the complaint about washing machine not working. Complaint no is [protected] & [protected]. Two times reliance resq engineer is coming and repairing the washing machine and its working on temporary basis.

Today also my washing machine not working and i have registered the complaint at resq complaint no is [protected]

Im really fed up with such product and reliance digital service, reliance technician team and they are unable to find solution for this issue.

"please think 1000 times before you purchase any product from reliance digital and dont pay extra for resq service."

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Aug 7, 2021

Complaint marked as Resolved

Reliance Industries customer support has been notified about the posted complaint.

Sep 25, 2018

Updated by Trupti Karekar Narvekar You are telling "Dear Valued Customer" and you don't care even about your customer as you don't have customer details.. The complaint is already register since yesterday and no one is contacting us were all details are available. You don't care the value of customer and his money which they are giving for service.

Really worst service.

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Comments

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

Sheetal4175

from Raver, Maharashtra

I too would say never buy a product from reliance didgital worse service and worse sales person who dont have knowledge of products and customer have to suffer we are facing problems from last 1 month but the realince dont care they do admit its sales person fault but they cant help. As they made their sale let the customer suffer.
Never buy products from reliance digital worthless

Whirlpool India Customer Care

from Delhi, Delhi

Dear Trupti,

We regret the inconvenience you have faced. Please share your mobile/complaint no. so that we can look into this concern.

Regards,
Whirlpool Support.