Reliance Retail Ltd — supply of defective split ac | |||
Date : 28.05.2015 To The concerned authority, Reliance retail ltd india This is in reference to the purchase of : Customer name : naw infratech pvt ltd, new delhi Dealer : reliance retail ltd Product purchase details: 1. 8 no. S of whirlpool split ac (Sac 1.5t, 3s, mgcl dlx, copr) 2. Tax invoice no. [protected] 3. Date : 01.02.2019 4. Delivery number : [protected] 5. Place of installation : m6, gkii market, new delhi Where as in reference to above, after installation we have found the product defective and some problem occurred in the indoor unit of one unit and then subsequently second indoor unit also occurred some defect. We contacted the whirlpool and after two to three weeks of follow ups they intimated that some parts needs to be replaced. But they failed to do any action and told us that the reliance will do the replacement. So we started following reliance and for the last four week, we are being given false assurance of replacement. One mr. Ashish arora ([protected]) is being followed up and he has assurred us the replacement by 28.05.2019. But till today nothing has happened. Such an un professionalism is not expected from a company like whirl pool / reliance. We are big interior company and has lost confidence bcoz o[censored]nprofessional attitude of both company. Thanks For Naw infratech pvt ltd, new delhi Amit mathur : ([protected]) Sr malik ([protected]) Was this information helpful? | |||
Reliance Industries customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Sir maine ek aquaguard waterpurifier 07 june 2018 ko liya tha but mujhe ek bar bhi service mila nahi . jis karan water filter kharab ho gya hai jabki iska price 16489.99/- liya tha aour mujhe bataya gya tha ki ek bar iska water filter replace hoga without charge.please help kren. my contact no [protected]
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+91 11 4356 1601
+91 22 2278 5000 [Reliance Industries]
+91 22 4477 0000
Maker Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400021
I send you screen shot for same I think someone cheat me because they required my atm card details. I didn't pay them.
Is this from your side or fake?
Thanks
Sandip Baburao Tongse Mobile [protected]