Reserve Bank of India [RBI] Complaints & Reviews

Dear sir/madam,

I am dipankar mohapatra a customer of icici bank since three years, having severe trust issue with bank due to fraudulent transaction of 7995/-. Because without my concern i got sms of deduction of 7995/- on 25th july, 2017 at best price coll merchant. Immediately i informed customer care credit card section regarding this but they started non co operating with me stating that you have done the transaction, but i insisted many times i have not done this transaction, its without my knowledge. Then they told its 3d secure transaction you have given all the details which was surprising for me to believe because i do not want to hide that before the transaction sms one suspicious lady called me from icici payback section asked me to redeem the points expecting details from my cards to verify. But i am as an educated software professional working in bangalore, did not provide anything to that lady rather i shouted to complain at police station and she disconnected the call. Immediately after 20 mins i got this transaction msg & complained to customer care. But how would i explain, customer care harassed me like any thing. After so many calls they created disputed sr transaction sr[protected] by stopping the transaction & informed me it will be resolved within 9 days & mr. Bithal from customer care dispute section also assured me that not a single money i need to pay from my account because such kind of fraudulent activities are initiated with same merchant called best price coll. I submitted all my supporting documents and police complaint copy to them in branch and by email of dispute section and got the acknowledgement from bank also. But today i. E 29th july, 2017 got an sms that bank have transferred the amount to merchant best price coll and bank will not refund amount to me, which was suspicious, surprising & clear evidence of icici credit card section involvement in this case to increase fraudulent activities because they are working as a pro fraudulent agency to hijack the customer/public money by creating high voltage trapping drama, blaming customer in a trapped environment. Instead of sharing the police copy, hand written application they have transferred to fraud party by giving fake assurance to me that we will not transfer the amount as it is fraud case. After this incident again we tried to get help from customer care one lady sheik nazia spoke with us as if they are not working for customer but for fraud merchant party only which was very much harassing and surprising. Really these private bank appoint unauthorized person who are involved in this complete racket to carry out these fraudulent activities. Now its a question mark that how we as an common citizen will get the justice & secure our minimal valuable money in this kind of bank where the rubbers are inside the bank as bank professional sharing our details, helping the fraud agency to hijack our money & harassing the common citizen of india.
You will not believe these people played a non co operation high voltage drama with me from the date of transaction to the date of transferring money to their associated fraud agency like abhimanyu chakrabuhya. These kind of notorious activities performed by this bank every day with common man like me whose complains are every where from police station to online forum but due to lack of strong action these complete chain of bank people and fraud agency activities increasing exponentially with a challenging hand to common citizen who can not get justice

Please take action on this to get my money refund beacause we have only one source of faith for getting justice from you..
Also find attached the applications shared with icici bank & police complaint for your kind review.
Dipankar mohapatra
Mohapatra. [protected]@rediffmail.com
Ph. No-[protected]
Credit card — [protected]
Sr[protected]
Phone no.[protected]

On 3-7-17 without received otp got sms your account is debited.in standard charter m and send bank credit card. I immediate call customer care tell them all matter also send mail to bank. They block card after4-5 days they shown amount as debited. Without got otp how transaction was done i don't understand. They give dispute form. I submit. Now they want 45 days to solve the issue

Following fraudulent transactions were made on my sbi card on 20/06/2017

Transaction amount
Transaction description
20/6/2017
13, 700
Google *droid hen g.co/payhelp# ca
20/6/2018
70
Google *droid hen g.co/payhelp# ca
20/6/2019
340
Google *droid hen g.co/payhelp# ca
20/6/2020
13, 700
Google *droid hen g.co/payhelp# ca
20/6/2021
70
Google *droid hen g.co/payhelp# ca
20/6/2022
340
Google *droid hen g.co/payhelp# ca
20/6/2023
70
Google *droid hen g.co/payhelp# ca
20/6/2024
70
Google *droid hen g.co/payhelp# ca
20/6/2025
70
Google *droid hen g.co/payhelp# ca
20/6/2026
70
Google *droid hen g.co/payhelp# ca
Comlaint was made on 21/06/17. Mai was sent to [protected]@sbicard.com. A written complaint was also sent in sbi dispute form by speed post. Confirmation of both received from chargeback team. More than one month passed but nothing has been done till. On sending reminders they sent set reply - sent your complaintby so and so date otherwise nothing will be done. From dr sl nimesh

Complain description please action ;
Sir i am t. Gnanasekar [protected] mail id ([protected]@gmail.com) i am very poor man my family village family very poor family in rural area of tamil nadu state india sir i am village boy please you understanding
One day[protected] reserve bank of india delhi e mail coming my e mail id your e mail lottery winning price rs 4, 76, 40, 300.00 big amount fill form your full addressed bank detail your photo copy id proof phone number send mail id (Rbi. [protected]@financier.com) next day morning man call i am rbi officer delhi branch mr. Bob william your id approved first you pay rs17, 500 after all money transfer your local bank account no delay sir telling i am pay[protected] send pay slip next day morning sir calling c. O. T code proplam rs 58, 100 pay after all money transfer your local bank account i am pay next next proplam sir telling you pay last, next you pay last, next you pay last pay pay
I pay money details
1, conform letter rs-17, 500.00
2, c. O. T code rs-58, 100.00
3, cost conversion charge rs -1, 25, 000.00
4, tax code rs-2, 35, 000.00
5, account activation charge rs-1, 50, 000.00
6, ministry of finance rs-87, 000.00
7, air plane ticket rs-79, 000.00
8, chief justice signature rs-69, 000.00
9, prime minister signature rs-90, 000.00
10, c. B. I document rs-54, 500.00
11, police report rs-38, 000.00
12, security fees rs-20, 000.00
13, airplane ticket increase charge rs-20, 000.00
14, insurance certificate charge rs-40, 000.00
15, money refund charge rs-49, 000.00
Total amount rs 11, 32, 100.00 big amount madame please give me madame please
Last money pay date[protected] after sir madame mobile phone switch off rbi officer name
Mr, bob william cell no; [protected] ms, laxmi bhatia cell no; [protected]
God promise i am telling all words thru
All pay slip my hand
All pay account name, account no, ifsc code, bank, branch all detail my hand
God promise my family very very crying crying very fighting please help me sir
My address t. Gnanasekar
S/o g.’thangavel, manalur village, melsiruvallur (Po), sankarapuram (Tk), villupuram (Dt), tamil nadu, india, pin code 605702
Mobile number;[protected]
E-mail id; [protected]@gmail.com
Bank name; indian overseas bank
Account no; [protected]
Account holders name;t. Gnanasekar
Bank branch; ramalinganagar, coimbatore
Ifsc; ioba0000066

Please my money return give me sir
My two sister no married please my family no strength
I am pay all money borrowing from relatives & frinds & my village people money i promise you
My family life your hand sir, madame
Very fast action my mistak my family life going please very fast action sir

My return give me please sir, madame

Im praveen, erode district, tamilnadu, here 10rs coins are not accepting in central bank of india (Cbi) and karur vaysya bank (Kvb), my business clients are giving 10rs coins daily for business purchase, but bankers are not accept to deposit those coins in my personl or corporate account... Please inform to all bank to accept 10rs coin and please paste a notice in all bank for awarness about 10rs coin to customers... So please take action abt this complaint as soon as possible...

Dear sir,
On 29-julyl-2017, 1 online transactions were done via my citibank credit card account. My credit card number is 4386xxxxxxxx6991.

I did not received any otp through by citibank.
I did not share any otp or atm.

One transaction was made to hdfc ergo billdesk of rs. 1288/-. And transaction was done without any authentication.

Request you to please look into the matter on priority.
If any further details required please let me know.

Thanks and regards,
Binay tiwary
[protected]

I have a saving account in sbi which was previously known as state bank of patiala grain mkt, nabha, distt patiala punjab ifsc code is now sbin0050277.

I financed a washing machine from bajaj finserve in nov 2016. New cheque book was issued by bank in nov. Then i gave bajaj finserve 8 cheques series 436601 to 436608
This is a issue between bajaj finserv, icici bank and sbop/sbi bank bt customer is suffering. Cheque return charges 575/- on 16.06.2017, 590/- on 03.07.2017, 590/- on 06.07.2017, 590/- on 14.07.2017 were debited by bank besides sufficient funds. Bajaj finserve local branch and your bank local nabha branch is harrasing me because both are not giving me explanation regarding debit cheque return charges. When i go to my concerned local bank they ask me they can"t adjust the charges bcoz this issue concerned with other branch. Head office bajaj finserve submit my cheques to icici bank for emi, icici is hitting to attempt same cheque for installment dues but on the other side bank is debiting chq return charges from my account. But as far as my concerned. Pls give attention on this matter bcoz it is a serious issue lots of customers are suffering from same issue.. Pls your head office should talk with the concerned bank branch manager. Now pls provide me clarification regarding these charges as soon as possible. Pls take appropriate step. My all previous 6 installments were on timely debited from my saving account. There is not issue regarding my signature bcoz bajaj finserve provide me memo of cheque. Pls resolve this issue and credit my all amount in my saving account which was wrongly debited by bank from my saving account. I am frustrated and helpless right now.

My contact no. Is [protected]
My saving acc no. [protected]
E account statement is attached
Bajaj finserv customer id 39323204.

I have deposited rs. 9500/- at rbi, mumbai ford branch on 14th feb. 2017. Still this amount is not getting reflected in my state bank account. Can you please let me know what is the problem??? This amount was deposited after 4 hour of standing in que because i was out of india during demonetization. This is frustrating for us.

I need immediate reply on this.

Regards
Swati sinha

Dear team,

I am satender kumar. Working with sd viewtrip holiday pvt ltd. As im have apply for the car laon, but that loan was reject by bankers, due to dispute in cibil report and showing me the cibil report, that report is not belong to me. As i have given my pan card/voter id/aadhar card. And banking. Also i have purchase ciibil report on the same date. There is a mismatch of all data, and i request many time to cibil to correct my data and send all my document to cibil. But didnot get any solution. Please give me a help to resolve the matter and to do better in my life.
I am attaching all cibil reports which wre taken by bankers and purchase by me only.

My relative has sent us the money in order to collect that amount they are asking us to pay 99, 345/- only then they will release our money.

Please read the below email

India's central bank central headquarters,

Regional director : y. H. Malegam
Reserve bank of india office, new delhi,
Foreign international remittance department.
6, san sad marg,
New delhi - 110001
Central office email: [protected]@accountant.com

Attention: ms. Xxx


This notification was received right now from the income tax department, that they have receive telex notification that we are making transaction of a cash of rs: rs. Xxxxxxxxinr total. Without tax clearance and that why your transaction process was stopped not to be 100% successful to your bank account, as we have cross checked here through our system also that your fund have not be completed to your bank account, and in order to complete the fund transaction process the revenue tax department required for tax clearance charge payment which has been calculated rs: 99, 345.00 inr. First before the tax clearance code can be issued to the beneficiary to complete the fund transfer process into your bank account today. This tax clearance was as recognized by the india law act of 1961 as amended in 1999 and 2010 concerning the transfer of fund from international, must pass through this process for the beneficiary fund to be authorizing to he/her bank account immediately the tax clearance code is been issued. Take note that this payment have to be provided urgently today in order for your fund not to be suspended until further notice.

Note; we have today confirmed that this is the last step of your fund transaction process which is pending not with 100% successful to your personal bank account as we are looking forward today to make sure that your fund transfer is 100% successful to your bank account today without delay as we have conform all the details which is keeping your fund transfer pending from income tax department, and in order for the completing of your fund transfer to your personal bank account today, they have demanded for tax clearance as mention above for the issuing of the tax code urgent today in order for the completing of your fund transfer immediately today.
Furthermore, be informed that you are therefore obliged to remit this payment of:rs: 99, 345.00 inr. Otherwise known as fund tax clearance from any citizens of indian. As was required by the india law on any international fund transferring to any individual account, income tax on fund are specified under the income tax act, 1961. It stipulates that an individual’s income tax on fund and other sources of income like crossword puzzles or races like horse racing that are of gambling or betting nature games will be taxed according to the following norms., and immediately we receive this payment your tax clearance code will be issued and send to you for the completing of your fund transfer to be credited to your personal bank account immediately today, and your tax clearance certificate and original copy of your winning certificate will be sent to you through your delivery agent for prompt delivery to your home address. And you are hereby advised to comply with this information today within 24-hours or your transfer will be suspended until further notice.
There also a fidelity bonds & surety bonds covering all funds unclaimed with us. This is agreement reach by the corresponding bank the government of india, that funds may be covered by what's called a banker's blanket bond, which is a multi-purpose insurance policy a bank purchases to protect itself from embezzlement and other causes of disappearing funds. The banker's blanket bond ensures that customers' funds are protected under those circumstances. And your hereby advised to remit the total sum amount of:-rs: 99, 345.00 inr. Within 24-hours today or your transaction process will be suspended until further notice as the online banking facilities process required for you to complete your transaction into your personal bank account immediately.
Upon this regards and confirmation of this payment been made and properly endorsed by brokers, we shall however expedite action to effect process and obtain the tax clearance code number immediately and appropriately to enable you complete your transaction immediately into your personal bank account.

Upon your arrangement of this payment today we shall inform you the process on how to deposit the cash payment in our corespondent bank account in which we have to provide to your agent to sms to you for the easy cash deposit and thereafter the deposit you have to send the scan copy of the payment slip in order for the tax code number to be issued to you to complete the transfer process immediately into your personal bank account.

We wishes you the best and thanking you for your foreseen co-operation. We the management and staff of the reserve bank wish to apologies for the inconveniences it might cause you. Your handling of this matter with utmost urgency will be highly appreciated and we thank you for banking with us.

We kindly request you to remit the payment in this account and send us the confirmation slip
Thanks for your co-operation.

1) bank account details for your payment
Central bank (Rs. 99, 345.00inr)
Account name: lal ram p.
Account number: [protected]
Ifsc code: cbin0283450
Branch: delhi

We advise you to keep your account number with undisclosed to anybody to avoid hacking of your fund.

Do acknowledge the receipt of this email by replying back immediately.
Thank you for banking with us, the best of our internet banking services shall be render to you.
To this effect, we require urgent feedback.


Your faithfully,
Miss. Laxmi sonia
Transfer manager,


Dr. Raghuram g. Rajan.
Reserve bank of india governor.
© reserve bank of india.
(Foreign remittance department/fund transfer)
Reserve bank of india

Funds verification and transfer unit

Reserve bank of india
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Sir
I have deposited rs 39500 of old notes as per govt. Guidelines in rbi chennai on 9.3.2017 and my tender receipt no 0009031 as i was away from india during nov 16 to dec 16.
Still i have not received my money so far

In case my bankers not given any information, please send reminders to them

Kindly expedite the issue and do the needful

K sri rama chandra murthy

Today i was travelling local bus (Tn 38 bm 1164) from hope college to singanallur, conductor was refused to take 10rs coin & was showing rude attitude.
One more thing i noticed this bus staffs charges more fare (6 rs) than actual fare (4rs - which other bus service providers have)

Don't consider its a small amount - when you check daily, monthly, yearly collection report how much cheating will be coming to know.

Few buses uses electronic ticket machine & rest normal ticket papers where lots of cheating can be performed.

Requesting concerned govt department to take severe action against them.

Above subject matter refers:

I am robert jason kim from transglo express courier company, delivery agent of your awarded amount from england golf trust (Egt).
I arrived india safely this morning regarding the delivery/transfer of your cheque amount of one crore sixty four lakh twenty eight thousand (Rs.1, 64, 28, 527.33 inr) and one iphone7 along with all necessary legal documents and approval from the ministry of finance of the reserve bank of india.
I am glad to inform you that your parcel/demand draft has been officially endorsed by the central board of excise and customs, new delhi. A currency declaration form (Cdf) has been attached to your parcel and the ministry of finance of the reserve bank of india responsible for the transfer of your cheque has also received your parcel and your demand draft has been verified and approved for transfer to your nominated bank account which you shall provide.

However, like it was mentioned to you via the email sent to you yesterday by the award company, your demand draft requires registration and forex currency conversion tax before the reserve bank of india can transfer your d. D cheque to your bank account.

Attached to this mail is an official letter from the ministry of finance which has requested that you have to pay the sum of twenty five thousand nine hundred rupees (25, 900.00/-) only for registration of your demand draft and forex currency conversion tax.
Please find below the mof correspondence account details they have provided for you to remit the required amount. You are required to make neft/rtgs transfer and cash deposit in the account details given below:

Correspondence account details shall be giving to you, upon your request

Your bank detail:
Your id proof:
Deposit slip of the required amount: 25, 900.00 inr
In the light of the above development, it is imperative that you pay for the settlement of the registration of your demand draft to facilitate the endorsement and transfer of your funds to your nominated bank account which you shall provide after the payment of the required fee.
As my service is required in united kingdom, be informed that i have a limited period to stay in india and conclude this process with you. Therefore, you must treat as priority and be guided accordingly by me. As soon as your payment is received, your funds shall be approved for transfer to your bank account after which i shall proceed to your state to make delivery of your iphone7 and all valuable documents at your home of residence.

Nb. After the deposit of the required amount into the correspondence account details provided above, you are to send scan of the payment acknowledgement receipt along with your bank details and id proof copy for further transfer proceeds to commence without delay.

Attached to this mail is the official letter from the reserve bank of india as well as the currency declaration form (Cdf) endorsement for your information and necessary action.
Thanking you as i awaits your response in this regard.
Delivery agent:
Robert jason kim.

I m having account in sbi a/c [protected] station road branch moradabad. System is unable to provide me cheque book & further transaction in my account. Approached many times to branch &rasmecc. Lack of coordination is between cm & staff of rasmecc. My a/c is going to be npa who will b responsible. Application is given for engagement & conversion from abl scheme to regular cash credit scheme.

1) first mail sent date 24th july 2017
Dear rbi,

This is g. Ravindran from chennai, i m using citi bank credit card no ([protected] 8751) on 20th july 2017, some one miss use my credit card and amount is 548.70gbp (I. E indian currency amount is 48, 005.79) amount deducted at time of 5.51clk, with in one hour i call to citi bank customer care mr selva and inform to block the card, and he given refferance no is 9615 and he said sir i raised the complaint and distributed will spoke to you, but till now no one call me, i will daily talk to customer care but they simply said its not a problem with in two day we solve it, rs 50000 is not a small amount, i can't able to pay this amount, if i got cibil problem means, i definetly raise the complaint against citi bank, without otp number and ipin number, some person use credit card and debit the amount rs 48000 means their is no security in the bank. So as per rbi i mailed you, this kind of amount can deduct means people get suffer, please kindly help us and rectify my problem as soon as possible.

My citi bank statement i will attached it.

My phone number [protected] and [protected].

2) second mail date of citi bank

Dear rbi,

I m g. Ravindran, some one missuse my credit card on 20th july 2017, amount debited 548.70gbp, and my citi bank creditcard amount statement shows rs 48, 005.79. Today i got refuded amount rs 47589.73, i call to citi bank customer care, actually my full amuont is not credited i. E 416 rupess you'r deducted, for what purpose did you deducted my amount i asked him, the city bank customer care is simply informed me due to pound rate is increases and decreased that's why we debit amount 416 rupess, thir is mismatch amount showing in statement, wroung calculation in citi bank, i can attached my conversation, which rbi currency rate on 20th and 24th, my sreenshot attached, please check it. Citi bank also fraud us, there is no security in citibank credit card, some one miss use my credit card and that too frogine people, city bank debit my extra amount, how can pay this amount, if any mistake rbi sir call me.

My demand is some one miss use my card and citi bank also debit my 416 rupesh, please refund it.

3) third day of complaint agaist citi bank

Dear rbi team,

Till we have not received any feedback from citi bank. This is not acceptable and worst response

Someone person misused my credit card, why i will pay the different amount rs.416. Citibank have to bare the amount (Rs.416) due to not secure credit card.

Last two week i was disappointed and not concentrate my work and family due the credit card issue. Sine citi bank have to paid additional amount. But i am not asking the barden cost.

Pls understand and refund the amount to me immediately, otherwise i will raise register a compliant in court.

Pls treat as urgent and reply immediately.

Regards

Ravindran. G

2 attachments

Our customer shri m. Satyanarayana bearing account number [protected] at sbi jallaram branch, 8 incline colony has transferred a sum of rs 5000/- to andhra bank account number [protected] with transaction number[protected] on 14th may, 2017. Now customer has given written complaint that he has wrongly credited a wrong account, so kindly refund the amount to sbi account number [protected].

(Info: im dr frances dickson agent 4rm bbc uk now i am in rbi urgently mail ur passport size photo and ur id proof to rbi email id: [protected]@shqiptar. Eu / [protected]@hotmail.co.in / call me mobile no. 0~[protected])
This msg real or fake... Pls help me to escape the trap... Its fake or real
Pls help me to keep safe going to my opening accounts
Give me a opportunity..

Respected sir i want to say that my name is naimuddin ansari my pranab national bank account no [protected] ifsc code punb0200600_mera beta 24/02/2017 ko 10, 000 jiska transaction i'd sb-498800_transaction discraption bil.[protected] and 28/02/2017 ko 15, 000 jiska transaction i'd sb-498800_transaction discraption bil[protected] hi hamare bete ne icici bank se neft kiya tha abhi tak mere account amount nahi credit hua hi icici bank ka kahna hi pnb ka neft department men aapka transaction fansa hi aur pnb wale iss par koi karwai karne se saaf inkar kar dete hain mera paisa mere account men bhejwane ki kirpa kren mera mobile no [protected] mera e mail i'd, - [protected]@gmail.com

Sub: complain for fraudulent activity against my credit no [protected] of indusind bank on 15th july

Dear sir,

This is to inform you that i ms. Moon sarkar had faced a fraudulent activity (Fraud online transaction) against my credit no [protected] of indusind bank on 15th july amounting rs. 48000/-.

The credit card was with me and i have not received any otp for the transactions neither share any details of my card with anybody else.

The transaction was made only for the merchant named one 97 communication (Paytm).

On january23, i deposited sbn of rs.23000/at rbi new delhi. As per email of 11th april, claim was not accepted. As per their guidance, representation was sent to central board, sectt. Deptt, rbi mumbai. On april15 by courier/by email on april21. I followed up with c. G. M. Sh. S. Sinha/p. Vijaya but of no help. I am indian resident & senior citizen. Why such harassment of woman senior citizen & that too when all conditions are fully met as per rbi. Pl do the needful & also compensate for my mental torture without my fault.
Thanks
Kanta singla
Email — [protected]@gmail.com