Reserve Bank of India [RBI] Complaints & Reviews

Sir/madam,
I am registered nominee of demat a/c 12448870 in the name of my deceased mother. It has been 12 months since i have been struggling to get this emat transmission done to me. After months of filling forms and supplying notarised documents, axis bank dp sent e mail asking me to pay rs560.63. This was told to me first time last week. Anyway, i paid rs560.63.
Today, i received e mail from axis bank dp that i have to do all paperwork again and send all notarized documents again.
After 12 months of trying, they want me to restart the process all over again.
This is unfair. I have a feeling that there is some sinister motive to harass nominee like this. Can this be to take bribes? I don't know.
Rbi circular says the death claim settlement should be done in 15 days without harassing the nominee.
Please intervene and get me out of choke hold on my legitimate money by axis bank dp. Thank you.
A k somani
Davie, fl 33331
Usa

It has happended with twice that two notes of 2000 denominations were dispensed by atm on which some thins line number of notes etc. Was written with ink. However, the banks are reluctant to exchange. Such notes are being filled by the currency notes issued by the concerned bank.. It appears no checking is being done by the personnel deputed for this purpose. I just wanted to know why such notes are not being exchanged in all banks whatsoever may be. Is there any instructions issued on this subject by rbi or the general public has to suffer on this account having no fault of theirs. Kindly look into the matter and issue appropriate directions to all the banks.

Myself trupti gaikwad have saving account with union bank of india, branch:- khadki (Ifsc code : ubin0538841).in my account i had balance of
Balance rs 38000 on 20th march 2017.

There was transfer of rs 38, 000 in midnight from my bank account in following manner and i received multiple message of money transfer

1. 20th march 2017 @ 11: 35 pm rs. 20, 000
2. 20th march 2017 @ 11:37 pm rs. 4000
3. 20th march 2017 @ 11:38 pm rs. 1000
4. 21st march 2017 @ 12:05 am rs. 10, 000
5. 21st march 2017 @ 12:10 am rs. 2000
6. 21st march 2017 @ 11:30 am rs. 1000

As of now i am not having any kind of net banking, mobile banking with union bank. When i visited to union bank of india branch, the branch manager told that your money has withdrawn by using the debit/ atm card, but the card was with me only. And the transaction was not done by me. And i had notice the messages as if the money is transferred or debited the sms should show the details of the same but it did not and also the sms of date 20th march 2017 the money transfer but it shows the date of 21th march how? Want the answer from the bank.

After that i logged complaint with commissioner office cyber cell crime and local police station vishartwadi on 22nd march 2017. As per the local police the debit card has been clone.

As per the bank manager amiya kumar (Mobile no :- [protected]) the amount has been withdrawn from union, icici and axis bank atm of mumbai. But now there was no positive response from his side from last 4 months. But now according to him we should loge complaint to rbi for getting my money back. According to him it’s our responsibility to loge the complaint here and there. The money has been gone from my account as the irresponsibility of the bank so now its bank responsibility to get the money back to my account as soon as possible.

I have attached the screenshot files of the messages which i have been received on 20th march to 21 march 2017. Please refer the messages carefully and answer my question is

How its possible the money is transferred without showing any account number or any otp but as per above the bank branch manager amiya kumar the transaction is done by using the debit card but how is it possible if the card is with me only and even if the transaction has took placed the dates should be shown properly its wrong please refer the screenshot of 20th march the money has transferred 0n 20th march but it shows 21th date please see carefully its a request from last 5 months struggling with bank & police to get +ve result. It’s a humble request please help to get money back asap


I am too foretasted and disappoint of bank behavior.
Kindly suggest what we should and please refund my amount asap.

I had raise a compliant in 21th march 2017 about my fraud transaction still i did not received my amount bank account. Lot of time i had spoken with union bank team they guys are not responded to complaint properly. I need my money created yo my bank account as soon as possible. Kindly i am requesting you to help me on the same to resolve my complaint.

The only request to the bank and also the rbi to get my money back as soon as possible.

Attaching the form of rbi, messages received on mobile please check the attachments for more information
Email:[protected]@gmail.com

I am using axis bank debit card date 4 june 2017 m withdrawal cast from obc atm m feel the amount 500 rs but i don't get cash and and any slip regarding this then the atm automated print a mini statement and 19000 detect on my account i am register my complaint in axis bank customer care regarding same but the told me the your complaint has been redacted from obc bank then i told him the can u show me the cctv but they not show me the cctv
M asking to axis bank customer care that can i have fir for same the told me that its not required customer care complaint is in i naff and after 2.5 month the told me that your transaction is your successful done

My number is [protected]

Please help me for same please do the need full

I am a customer of state bank of india a/c no: [protected].
I tried withdrawing money from my bank atms but none of them were functional on 15-6-17, and therefore i proceeded to other atms for cash withdrawal. I tried canara bank atm but to no avail. I then proceeded to axis bank atm and finally could withdraw rs/-5000. I then got two messages after that and they were :10, 000 has been withdrawn from canara bank atm and rs/-5000 has been withdrawn from axis bank. The entry in my a/c is atm cash 71661both for katra and axis bank. I understand that you cannot use the same atm card on the same day. Pleease note that only the axis bank transaction was successful.
Thank you and kindly get back my money.
Aradhana mukherjee

Royal bank of scotland (Rbs)
Address: 1, harrington road, chetpet,
Chennai branch 600031, india
Ref: rbs/10/fdp/822
Tel:[protected]

Dear value customer: mia


A stop was ordered from tax clearance department on the transfer of your funds by the remittance department of the rbs due to failure of payment of your income tax due on your funds worth php250, 000.00.


The inland revenue & tax department is authorized and regulated by the financial services authority. The taxation and revenue department assesses certain types of taxes. A tax levied on business, lotteries and raffles, etc almost everywhere, normally by the payment authority on behalf of the government.in some cases, we receive a share of the taxes levied by the government. Such tax payment is the sole responsibility of the beneficiary. Income taxes deducted from source generally include direct federal tax, communal tax as well.

Government tax scales for withholding tax and the corresponding regulations are available at the tax department. Your transfer is now on hold until you make the necessary tax payment.

According to the income tax department, you are required to pay 15.3% of the total amount of your funds (Php25, 000.00) 15.3% tax payment which is (Php38, 250) the tax amount should be paid through your representative, which will consequently make the necessary returns to the tax office. Please note that a tax clearance receipt will be issued after the tax payment. This is to ensure that your fund is not taxed again by any authority before you can get the code from us to make the transfer get don in to your bank account.

Thank you for your anticipated co-operation.

Your satisfaction is our aims.

Best regards.

Allah bless you

Your satisfaction is our aims.
Best regards.
Mrs. Khaled sarah.
Director, international remittance
Foreign operations dept,
Rbs bank of india,
Chennai branch.
Cc: board of directors [fpd]
Cc: accountant general of india

Sir, i'm from ranchi, jharkhand. Today i've gone to a shop with ten rupees that are in one and two rupees coins. I wanted a biscuit, one marchant has said that they haven't biscuits of 10 or 5 rupees, second one said that he can't accept coins of 1 or 2 rupees as rupees. Then i ask her, why she can't and she replied as she has coins of large amount and nobody accepting her coins.
So, i just want to know from you that what will be the solution for these all problems.
Please, must reply.

Sir,
I got a message from uk that i have won the prize of 750, 000 gbp. They asked me to deposit and i deposited. Hence they frequently asked and i deposited. Hence approximately i had deposited three lacs. All the bank deposited receipts are held with me. Every times the amount was deposited in different banks mostly sbi bank in the names of indian persons. Till date i have paid three lacs and more. I think i have been cheated by uk persons. Because instead of receiving of my winning prize i am going to make payments continuously. So may i request you to kindly save me from this issue. I as well as my family will ever grateful to you. You know i have sold my house and deposited the amount to get this winning prize. I want my money refund

Thanking you.

Yours sincerely,

Gopikrishna y
No: [protected]

On withdrawing money from syndicate atm the cash got debited but amount was not received i gave a written complaint to manager of syndicate bank its 8days but not yet received my money please help me i need to pay my college fees please resolve the issue... Doddaballapur branch atm transaction date 28/07/2017 bengaluru rural district amount debited 10000/- phone no [protected]

Respected sir, it is respectfully submitted that my name gagandeep kaur w/o s. Jagroop singh, i have an account in pgb with a/c no.[protected] customer no.[protected] branch dhilwan ifsc code punbopgb003 dist. Kapurthala. My complaint is as under —
Respected sir, i visit the branch on aug. 5, 2017 to transfer my fixed deposit amount into my saving account mentioned above. But the manager sir of the branch dhilwan mr. Surinder singh didnot behave well. I request them again and again as i was in great urgency and my aadhar card gets misplaced. But they insist that they cannot do any transaction without aadhar. Sir, i request them that i will submit it later on as it is not available to me at this time. I was giving my driving licence, my voter id card. But the manager sir misbehave me and use the rude language. Sir i am attaching my bank passbook and fd documents along with.
I request you to take strict action against the bank manager and staff members who are responsible.
Thanking you.
Gagandeep kaur w/o s. Jagroop singh
Ph. No. [protected]

I went to obtaib a loan under mudra scheme from dena bank, argul branch, bhubaneswar in orissa. The bm adviced to open a current account with the bank first, i opened a current account on 24.04.2017 numbering[protected] by submitting all the requisite documents and is operating regularly since than.
I am mohhemed khan a permanent resident of this area and is operating a milk selling center in the name of baba dairy & frozen foods since last 3 years and operating profitabely enough just to feed my family. I am also registered with sales tax authorities and is filling my small returns regularly.
After this whem i approached the branch for mudra loan of rs.10.00 lacs as per honble' pm schemeand submitted all my documents with the bank branch. The bm assured me at first and subsequently denied and asked me for collateral security. I complained to thier gm mr. C. Meena of kolkata zone, but ahter several reminders and visit with the branch the bm always denied with vague observations.
I am a poor citizen of this nation and after finding no way chose to coplain before your goodselves.
Please look into my matter and help me with such loan which, i need badly.

Regards.
Mohhamed khan
Prop. - baba dairy & frozen foods
Durga market, jatani, orissa - 752050
Mob. [protected]

Copy to honble' primr minister and finance minister

Bank detaols
Dena bank
Argul branch
Main road, jatani, orissa - 752050
Under zo kolkata.

Dear sir
I submit to say that this month also the same problem for personal loan due date. Due date 5 th of every month. Last month they presented the cheque on 04 th and this month they have presented 27 th of july 2017. But cheque presenting date 5th of every month but why are you present priorly date. Kindly i gave attached proff in pdf format. Kindly do the needful.

Thanks
Shahul hameed i
[protected]
[protected]@gmail.com

Res. Sir,
I am a senior citizen and resident of india. I retired from union bank of india in june 2009. I went to usa and canada during 2016 to visit my daughters.. I was not in india during 16.11.2016 to 31.12.2016. As such, as per provisions in vogue, on my return to india in january 2017, i visited personally to rbi mumbai on 08.02.2017 and deposited old notes amounting to rs.227000.00.
I am yet to get the credit of the said amount. Hence this request.
Details are as under:
Name of the depositor: thunuguntla lakshmi venkateswara rao
Amount deposited (Sbn notes) : rs.227000.00
Date deposited: 08.02.2017
Ack. Receipt number of rbi : a-55 dt.08.02.2017
Kindly inform me the expected date of payment to me.
As i am in urgent need of the amount, i earnestly request your goodselves
To pay me the amount at your earliest.

I have received a mail for getting a reward of rupees 4crore 76 lacs & they also asking me for all personal details. Should i give them all details or not? Please inform me. My name is koushik saha
My mail id — [protected]@gmail.com
Contact no-[protected]
Plz inform me true or false
Here the copy of mail below:

The reserve bank of india
Electronic transfer dept, 6, sansad marg
Janpath, new delhi, h. O. 110001,
New delhi our ref: cub/hog/oxd1/2016
Payment file: rbi/id1033/2016/2017
Payment amount: 4. Crore, 76. Lakhs = 500, 000 gbps
Reserve bank of india official compensation payment notification
Dear beneficiary:
The foreign exchange transfer department (Rbi) hereby bring to your attention of the payment of your deposited fund here in the rbi, you were listed as a beneficiary in the recent schedule for payment of the past edition email/sms award incurred by the british government, which is yet unclaimed up-till date due to some circumstance.

According to your file record; your payment is categorized as: contract type: lottery/inheritance/undelivered lottery fund/
The reserve bank of india (Rbi) governor, dr urjit patel and antonio guterres secretary-general of the united nations met with the tax committee on finance rbi mumbai/delhi branch. Regarding unclaimed funds which have been due for a long run, at the end of the meeting (Rbi) governor, urjit patel mandate all unclaimed funds to be released back to the beneficiary stating that it is an unfair practice to withhold funds for government basket for one reason or the other for tax accumulations. Therefore, we are writing this email to inform you that (4croer 76lakhs india rupees) will be release to you in your name, as it was committed by (Rbi) governor.

To credit your account immediately you will have to send copy of your pan/voter card, and one picture of your passport size for file record, this is according to law assigned and the security covering your fund from the source the assigned transfer department don’t have any right to deduct from your fund because it’s made to reach your account in complete value. We decline for 5 working days after date of receiving this mail.

Also reconfirm your details - for crediting. Please you are advised to fill the form below and send it immediately to our transfer department through email below for verification and prompt collection. Contact transfer manager in charge of foreign exchange transfer department contact person: mrs. Ritu sharma
Fill the verification form below for prompt collection of your fund.
1. Full names:
2. Residential address:
3. Mobile number:
4. Occupation:
5. Sex:
6. Age:
7. Country:
Reply to this email: rbi. [protected]@hotmail.com
8. Marital status:
9. Passport size photo: / scan copy id proof /
10. E-mail id:
11. Bank name:
12. A/c no:
13. A/c holders name:
14. Bank branch:
15. Bank swift or ifsc code;
Note: (4croer 76lakhs india rupees) will be transfer directly to your bank account immediately we receive your filled details. Also be informed that the assigned british representative to supervise the transfer of your fund from the reserve bank is in the person of: (British diplomat) (Dr, peter brown) he will supervise the transfer and all the documents will be sent to you by courier immediately the transfer of your fund is completed to your bank account.
(Make sure you send your details to us via this email: rbi. [protected]@hotmail.com

Reserve bank of india (Central bank).
Contact transfer department

For more details, visit the link below
http://www.financialexpress.com/news/find-whereabouts-of-unclaimed-deposit-holde...⇄
Dr. Urjit patel (Reserve bank of india governor)
Accept my hearty congratulations once again! And make sure you
Reply to this email: rbi. [protected]@hotmail.com

Dear sir, my cell number and net banking hacked by unscrupulous element and transferred by rtgs rs.12.73, 000 on monday (31.7.17). It is transfered to following accounts from my account (I am with bank of india. Perur branch. Coimbatore. Complaint registered with boi on monday evening)
Unscrupulous accounts:
1) name : mr. Vimal mirza
Bank : orential bank of commerce
Ifsc code : orbc0101398
Account number : [protected]
Amount :rs.6, 00, 000/-
2. Name : mr. Anuj kumar sharma
Bank : punjab national bank (Ballabgarh)
Ifsc code : punb0003600
Account number : [protected]
Amount :rs.6, 73, 000/-
Bank of india sent complaint mail on 1st of aug2017 at 10.49 am. Regarding block those accounts. Still now no reply from punjab national bank.
Where as obc sent mail regarding blocked that account with rs.1.53 lakhs.
While complaint sent to obc at 10.49am. That account available with 2.53 lakhs. Due to delay in work by obc rs.1, 00, 000 withdrawn by unscrupulous.
Kindly take action immediately to return back fund of rs.12, 73, 000 from unscrupulous element.
Awaiting for your valuable reply.

Resp. Sir/madam,

Here i want to bring in your notice that, the bank is violating all the norms given by rbi for the customers.

I've two types of loan running in this bank. I'm suffering lot of headache because of the bank policy.

1. There is no direct contact number where no customer can talk directly with bank personnel and resolve the query.
2. Bank has stopped email facility where customer can not communicate with bank via email.
3. Bank has provided the net banking facility, here they have given option to send the request through the application. But there is no any option to see the status of the request.
4. If you want to foreclose the loan, bank is taking 30 days to process the request. Once the request is processed, after paying the balance bank is taking 30 to 45 days for returning the documents. It means around 45-60 days are taken by bank to process the request which is totally harassment for a customer.
5. The phone no given by bank is chargeable hence customer has to pay lot of call charges depending upon how much time is taken by the bank's telephone attending executive.

These are the basic complaint where bank is behaving like hitler, where there is no freedom for customer to know about their account.

I would like to request you to take a hard action with such bank.

Good afternoon sir,
I am atul from bihar, india.
Sir i got the the mail in refrence of rbi, british lottery gambling.
I got this type of mail more than 3 or 4 times sir is it fake or is there any truth in it. Sir below the copy of that mail...
—


Our ref no: rbi/est/678/a08
Your payment file no: rbi/ben/009
Final payment notification

Sequel to our meeting with the board of rbi governors past and present (Dr. D. Subbarao, dr. Raghuram rajan and dr. Urjit r. Patel). We wish to formally announce to you that you have successfully passed the requirements, statutory obligations, verifications, validations and satisfactory report from the british lottery gambling board in online winner’s database. Your winning prize amount £500, 000.00gbp (Five hundred thousand pounds) has to be transfer into your bank account details provided. Your e-mail address has been officially chosen/registered by the income revenue dept. India's ministry of finance & the central bank of india, (R. B. I) as "beneficiary" to her yearly annual middle class citizen (Mcc) poverty alleviation compensation economic refund program amount of £500, 000.00 pounds

You are advised to reconfirm the following details to avoid unnecessary delay and complications: via email: rbi.gov.co.[protected]@dir. Bg

1 full name:
2 full home address:
3 state:
4 postal/zip code:
5 occupation:
6 age:
7 sex:
8 country:
9nationality:
10 winning email:
11 mobile number:
12 bank name:
13 account number:
14 account holder name:
15 bank branch:
Reply to this email: rbi.gov.co.[protected]@dir. Bg

Your information is 100% secured and will be used exclusively for the purpose of this award only.
—
Sir what is this may you advice me or informe me about it on my mail id - atulvishwash. [protected]@gmail.com.
With respect and warm regards. I am waiting for your kind reply.

Dear sir,
Rs. 17300 were theft from my icici salary account via mobikwik and airtelmoney. Bank is not helping me properly, even after my complaint filed within 30 minutes. Mobikwik has refunded 2 txn amount of 1000 each, but ignoring the bigger amount i. E. 15000. After just a fulfillment of formalities/investigations, icici has reached on a conclusion that the txn were made using valid pin. So, they are unable to help me out. I have filed a complaint in p. S., i have filed complaint in cyber crime cell, consumer forum, even mobikwik email, centralized public grievance redress and monitoring system (Cpgrams), etc.
Icici has given me the ip address of that system, from where theft performed. Mobikwik is also taking slow actions, while asking card number, pins, txn id etc.
I dont have much knowledge of legal things, but i want my money back. I came to know that you have revised the rules recently. Pl give me your email id. I will provide all detailed. Rs. 15000 is big amount for me. Kindly help me.

I am nri in the month of jan 2017 i visited india carrying defunct currency
Worth rs24000/-
After getting certificate from custom same were deposited with rbi mumbai
I was assured that within 2-3 months it will be deposited in my account maintained with sbi indore
So far neither i received credit nor any communication from rbi
I tried to contact rbi official but, no response received
The amount of rs24000/- should be credited in my account immediately alon with interest

Please take action against the fraud email from RBI.

Dear Facebook Charity Award Winner,

Greetings for the day!
I am MONIKA SINGH, from Reserve Bank Of India & I am your Transfer Manager. I am happy to inform you that you have won Facebook Charity Award of GBP 750, 000 which is almost equal to Rs.6 Crores 35 lacs.
You can call me on 91- [protected] for any further clarifications.

You have received an email from RBI ([protected]@mit.tc) wherein we have sent you a Transfer Application Form in order to complete this transfer procedure & you are kindly requested to take a printout of the form, fill the form & after scanning mail the form back to us on the same email ids i.e [protected]@mit.tc & monikasingh.[protected]@gmail.com.