| Address: New Delhi, Delhi, 110030 |
Further the above mentioned subject kindly note that i am the proprietor of m/s vision corporate management services dealing in hr consultancy and recruitment for 15 years.in the due course of my business i was offered business credit card from standard chartered bank and i have availed the same. Also i have been paying them promptly for the past 2-3 years.
The above said card payment, i got a settlement amount of 63000/- with equated monthly installments. I have been promptly paying the amount till sometime back and due to the global recession, my business has come down drastically and i am facing a severe cash crunch due to which have not been able to pay the payment regularly.
Pat one month, now they are calling to my wife office no which is not updated in their records and chasing her for payment when due to myy busy schedule i didn’t attend any calls. On 24th nov 2016 the entire day they had put their person ms harjeet (Fake name) to call my wife office no regularly and they assumed her the soft target for their collection of rs, 5000/-. Harjeet had bluntly told her that things will really go bad if the payment is not done by evening. She had informed that a set of people would go to her office address and would create a nasty scene. I had requested lot of times to them not to resort to anything illegal which might cause serious issues.
Till late 6:00pm they chased her 10-15 times and resulting se had a severe chest pain in office due to this embarrassement, mental torture and vocal abuse.
I have informed them that at this juncture to clear off the installments, i would need some time to recoup. I have also requested them to go legal so that i can plead for a restructure or for additional time. I am sure that these people would create some undesirable damage to me and my wife. I request you to please intervene which will avoid certain major disaster to my family. Situation can be more worse since they have informed that they have hired top goons & rowdies of the city to carry out nasty illegal things which are so scary to listen when they narrate. Also, we have communicated to scb head retail banking regarding these threats & harassment and waiting for a reply. Copy is enclosed. But now things are even worse and my normal life and business is affected severely.
Their approach towards the collection is totally illegal and has put her/me in to a tremendous amount of fear and mental agony. I am sure you are aware of the fact that in situation like this scbs should approach the honorable courts to legally recover money and obtain the necessary court directions for recovery of the payment due. Instead of collecting money legally and following the guidelines for recovery laid down by the reserve bank of india, scb have resorted to illegal ways to recover money which is totally against the law. Hence i would kindly request your good self to please take appropriate action against the said collection agents of scb and save her/ me from them.
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.