| Address: Kolkata, West Bengal, 700070 |
| Website: state bank of india |
Today, 13/11/2016, State Bank Of India, Rifle club Road branch, Kolkata-70, declined from dispensing cash against cheque today ( spoke to Branch Manager). I was also prepared to deposit old currency to my account in the same branch. He informed that there was a circular from RBI regarding this matter that I could either exchange Rs 2000/-, deposit unlimited amount to my account or withdraw cash from my account i.e either of the three. Later I inquired with other banks regarding the same, but found it to be false. I stood in the queue for 5 hours to reach the counter and finally could not get the badly required cash. The staff also informed that we could withdraw from the ATM, but on reaching the ATM just below the branch office found that there was no cash there. How can a branch manager cheat his customers like this? Is there anyone to take any step against such officials who may be keeping the small currency aside for his own acquaintances and not letting the general public have their rightful money?
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
is not displaying how much cash they have
only giving 6000,
instead of 24000/