Reserve Bank of India [RBI] Complaints & Reviews

Come to my notice that hdfc bank of Balasore odisha exchange 500/1000 by xerox of other citizen's id. One of the hdfc employee told us the branch manager is involved. Last 3 days bank was shutdown after 3 pm becouse out of cash. Plz take care of it otherwise normal citizens will suffer.
Date- 15/11/2016
Place- balasore odisha

Here i am standing in Union bank of india for more than two hours when my turn comes then the light goes out and there is noone to start generator.There is noone in the bank also . Whereas the ATM is not showning anything .please solve this.Here manager also donot talk anyone.

My complain is Saurastra Garmin Bank Wadhvan branch District Surendranagar Gujarat, Nobody has been cooperate all staff and Branch manager, rudely answering, bank open and close not time to time as resent position, please please do something for enosant, and poor people.
Thanks.

HDFC Bank Kharadi Branch is turning away customers for exchange of old Rs 500 and Rs 1000 notes for non-HDFC customers. Some of the customers were very very poor. I am myself a HDFC customer and was shocked to see this. Also they are disbursing only Rs 4000 even if you submit a cheque.

Sir
Can the old notes be deposited by the representative. Please reply with the procedure to be followed.

In STPS SBBJ suratgarh branch, bank officer takes form of Rs.4000 and valid Id proof but he gives only Rs.1000 without any correction on slip. if some body wants to correct his slip, he not allow him and sent last in queue

Dear Customer,

At the outset, we regret the inconvenience caused to you. To facilitate customers to be able to exchange, deposit and withdraw cash, the bank has taken all measures to ensure customers requirements are met as per extant guidelines provided by the regulator.

Specifically on the point of cash deposit of Specified Bank Notes in your account, we would like to clarify that a copy of the proof of identity is required to be retained for evidencing adherence to regulatory guidelines, which clearly state that customer needs to produce valid proof of identity for depositing the Old notes of denomination Rs 500 and Rs1000.

As part of this due diligence, customers are required to submit a self attested copy of the proof of identity which the bank staff is required to attest to have verified with originals.

We would like to clarify / confirm that the bank staff was only adhering to the guidelines from the regulator in requesting for a self attested copy of your proof of identity for the deposit of the Specified Bank Notes in your account.

Hope this clarifies the matter adequately.

-Anay
HDFC Bank Customer Assistance

Co.op.bank's & unnationalise bank's work with black & white! (1st) money change (2nd) cash deposit (3rd) unofficial transactions! so I request to you this bank's all transactions compulsory attached with PAN no. (1st) exchange money (2nd) cash deposit (3rd) cash wid.! This bank's operated by the all richest political person! So Please save India!

Dear Customer,

Regret for the inconvenience caused.

Kindly write to us at [protected]@hdfcbank.com with your the exact location of the branch, your customer ID and registered contact details so that we can take it up with the concerned team.

Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

-Natasha
HDFC Bank Customer Assistance

Sir/mam. I am ac holder in sbi kalagarh code 0591 sir under this panic situation of new currency bank havent recieved not even single tender of new 500&2000 . public is getting 10 rs coins in return.this is in violation with notification of pmo and rbi notification and bank staff is also facing anger of public as well.plz help

Hi,

We’re sorry about the experience you had at our branch. Thanks for bringing this to our notice. We’ll definitely take this up with the branch management.

Regards,
Axis Bank

Hi.. Sir
I live at nagpur and i m facing a very big problem today in my voilate no any mony nd not work any atm and bank also not give a widrol mony so what can i do plz hellp imeditily

Thanku

At gandhidham i.o.b. bank all branches including kandla new note of 500 and 1000 rupees not available still on 11/11/2016 13:00 hrs. customer can not withdrawn from bank . only 100 rupees note available and which is not in suffiecent amount.