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Reserve Bank of India [RBI] Complaints & Reviews

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Updated: Jun 16, 2026
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Reserve Bank of India [RBI] reviews & complaints page 25

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R
Ruchika92
Aug 31, 2020
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I have hdfc credit card whose payment is pending of about 147000. Due to pandamic situation i was not able to pay it. As morotorium period is ending on 31st au i decided to pay it from september but its employee calling me againg and again anf torchering and forcing me to pay otherwise they come to my house for collection. Please help me.
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    Pushrvs13
    from Ottappalam, Kerala
    Aug 29, 2020
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    Address: Tirupur, coimbatore, Tamil Nadu.

    During lockdown credit card interest amount was deducted and we people are not going to work on this period
    But the interest was highly collected over 25, 000 for the last 6 months the RBI must come forth to take action over the problem for protecting the people who earn credit card and loans, people are so big affected by the Corona virus and the country economy was affected by situation is critical so kindly please take action. The bankers are tolerating the bills over credit card and loans interest for the welfare of their the bank and also they are dominanting us, irritating us, mentally stress on us to make sucide attempt by phone calls and directly visiting to home and office by this we people are severely affected by the bank credit card bills. Please we are begging RBI to take action to make clear for the billing problems. Thanks
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      iamAfzalHusain
      Aug 29, 2020
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      Address: Opp Sainath school near Relway line Ghandhi Nagar Kishangarh

      Sir mene RBL bank se loan liya hua tha jo ki mene moretoium liya hua tha uske bavjood muze RBL bank ki or se pareshan kiya ja rha he or meri emi par bhi penal charge 3% k hisab se jod diya gya he plz my contact nomber [protected]. I am Hakim Mohammad or har month me 4 time ECS lagate he mere account se chages lag rhe he my contact nomber [protected]
      Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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        K
        Kiran Kumar G K
        Aug 28, 2020
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        Address: Paytm,payzap and mobikwik

        Paytm and pay zap and mobikwik apps will doing illegal activities in India
        They are changing heavy charges
        4%5% charge will be charging all Indian citizen of for wallet to bank account transfer

        This is so huge lose for comman pepole and poor pepole and middle class pepole

        So my said Jubal request to RBI
        Please take action against this apps
        Minimum 1%Or 2% charges order will pass for
        Publick Intrest

        I[censored] not agree we apply PIL in court
        Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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          K
          kirankumar elapa
          Aug 28, 2020
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          I m kiran chemistry lecturer.
          I lost my job due to corona.
          Please extend emi until December.
          Present I don't have job for my surviving also. Thank u
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            P
            pooja17
            Aug 26, 2020
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            Pls help before its too late

            I am writing this email under tremendous pressure exerted by icici bank for forcing payments under moratorium and continuously misleading me and giving false information and impression. They are making me victims of there processes and systems and continuously debiting and crediting the ac without my consent.

            They are bringing me on the verge of committing suicide.

            I had applied for moratorium from april to august as and when asked by the bank which was continuously unsuccessful (As per the bank, not providing any call recording asked by me) and in spite of personal visit during this pandamic they have been making me go pillar to post.

            I was forced to make payment for the month of june as they claim that moratorium is not reflecting, i had applied online when the window was open. I had also written an email well in advance in the month of april which was also ignored.

            I was given confirmation by the by icici employee that july moratorium is applied hence just make payment for june and then apply for augustl, i went to the branch and applied for the august moratorium i received verbal and email confirmation of the same.

            In spite of making june payment against my will, i have been now forced to make payment for july and august. My account is showing negative balance.

            During this lockdown period we have been bought to knees by brutal systems.

            Below email was written to me by icici bank on 30th july, clearly communicating that only highlighted loan has been rejected as it was on "sanctioned"status and not disbursed.

            Dear sir,

            Among the below accounts request raised through branch channel, highlighted accounts request is rejected as the account is still sanctioned status in the systems.

            Lbmum[protected]

            Lbmum[protected]

            Lbmum[protected]

            Lbmum[protected]

            Lbmum[protected]

            Regards,

            Madhulika

            I request you to kinldy intervene i am on our on verge of committing suicide by such irresponsible/ negligence and misleading statements by the staff. I must also mention that there has been more than 50 calls "wherein i am explaining my concerns with ms sushma mishra, madhulikha nag and also mr deepak tolani however all has been neglected and they are blaming that i have not applied on time. My only concern during this lockdown is my emi all i am waiting is moratorium. My cibil and timely payments are reflection of my commitment and intention.

            Pls be fair!!!

            Raghavendra poojary
            [protected]
            Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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              K
              Kader Hussain
              Aug 25, 2020
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              Address: Hosur

              A msme in distress.

              We are a plastic injection moulding company based at hosur, tamilnadu.

              We have taken a loan of rs. 16, 615, 000/- @13.75% per annum interest rate - payable in 60 emi's (Attached loan sanction & repayment schedule). We have paid as scheduled till february 2020 without any default.

              I kindly request for an appointment to meet you to confirm if we should pay the below (Trailing email) mentioned amount of rs. 8, 08, 150 (Interest amount to be paid for the moratorium) additional amount apart from emi of rs. 3, 96, 000 - as demanded by siemens finance in september 2020. This demand of siemens finance is against the rbi notification - injustice / exploitation.

              Due to the pandemic we are not in a position to pay rs. 8, 08, 150 since it is a very huge burden. We requested siemens to add our dues accumulated - covid deferment / moratorium & add up additional / increase emi's as suggested / permitted by rbi. Our request has been rejected by siemens finance.

              We will start repaying our emi's (Along with the deferred amount) regularly from september 2020.

              We request severe action against siemens finance - for not abiding the rbi regulations.

              File a complaint with the ombudsman against an eligible regulated entity - online is not working / malfunction.
              Jaihind

              A. K. Hussain
              Director - business development
              Guru poly products
              Mobile:[protected]
              Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                A
                arsath.mohamed37
                Aug 24, 2020
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                Address: g1 new lakshmi balaji nagar

                Hello sir i got small loan rs.5069 from kissht finance. Due to this corona lockdown situation in my hand no money. But kissht financedaily called me and speak bad words, why you not pay rs.5000. Unable totell those irritate words.
                Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                  9
                  9659817770
                  Aug 23, 2020
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                  Address: , 159, School Street.Vinnavadi.villge

                  Madam Mary Jain told me that the lottery prize has fallen to me They say seven crore two lakh rupees I do not know if this is true or not Please help me My name is Srikanth cell number [protected] [protected]
                  Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                  Aug 23, 2020
                  Updated by 9659817770
                  Madam Mary Jain told me that the lottery prize has fallen to me They say seven crore two lakh rupees I do not know if this is true or not Please help me My name is Srikanth cell number [protected] [protected]
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                    H
                    hradesh kumar
                    from mahoba, Uttar Pradesh
                    Aug 21, 2020
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                    Address: Near new jail subhash nagar mahoba

                    Hi, I am Hradesh K Paliwal, my credit card last 4digit is3308 hai. Mere account me 18/07/20 KO bill generate hua ₹5581 or 21/07/20 ko mera Bharti axa life se refund amount ₹24969 hua jisme mere card me outstanding balance debit hogaya or bhi transaction hua uske bad sab debit hota gaya or mera extra (credit ammount on card) ₹16500 something bacha Jo maine apne axis account me transfer karwaliya fir outstanding balance zero tha to mere ko 13/08/20 ₹600+gst 108 charge laga jiski maine customer Care me call karke jankari di but unhone complain darz nahi ki or nodal officer ko mail bhi kara or bank se bhi rewarting ke process krwai fir bhi mera koi solution ni mila.abhi tak mail me or customer Care me bola ja ra ki mera charges sahi hai jabki unnecessary charge laga ki late payment fee but jab koi ammount due show hi ni krra to koi again bina matlb kyu pay karega or fir charges bhi kyu dega plz solve my problem.my mobile-[protected] hai.thx
                    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                    Aug 21, 2020
                    Updated by hradesh kumar
                    Plz mera charge rewarsal krwa dijiye
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                      M
                      mukeshking Mukesh
                      Aug 21, 2020
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                      Address: YES BANK LIMTIED,MALL ROAD,AMRITSAR

                      Respected sir, as you aware, corona virus pandemic is still continues and due to this i have to face finanacial emergency, and schools and coaching institutions are closed for the last 5 months.I have an 2 tax saving fds amounting to rs.3 lakh operating in yes bank limited(which is going to mature in january 2021 & january 2022).Management of yes bank limited is not relaxing their rules and regulations due to this unprecendeted corona virus pandemic.I want od against tax saving fd.They are not providing either loan or od against fd due to rules and regulations of rbi.
                      It is requested to you that due to this unprecendented corona virus pandemic, rules and regulations related to od against tax saving fd is to be relaxed by rbi or yes bank limited.

                      Regards
                      mukesh kumar
                      customer id:-1204637
                      Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                        C
                        Chetan Bawane
                        Aug 21, 2020
                        Resolved
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                        Resolved

                        Address: [email protected]

                        Dear sir,
                        We taken loan axis bank ac no. Pcr[protected] on dated jan 2017, rs. 4.65 crore and our installment regularly repaid as per scheduled, before lock-down, now this pandemic covid 19, modi government proclaim 20% another loan to given old loan holder,
                        After this announcement bank representative contact us and say further 20% to be given as per rule. So hence we apply to axis bank nagpur branch, but they are not given 20% loan amount and are not given specific reason why they are not given.
                        Please tell us by solving this matter
                        Regard
                        Shubhamangalam sarees
                        Chetan bawane
                        Mo. [protected]
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                        Aug 21, 2020
                        Updated by Chetan Bawane
                        Dear Sir,
                        We taken loan Axis Bank Ac No. PCR[protected] on dated Jan 2017, Rs. 4.65 Crore and our Installment regularly repaid as per scheduled, before lock-down, now this pandemic Covid 19, Modi Government Proclaim 20% another loan to given old loan holder,
                        After this announcement Bank representative contact us and say further 20% to be given as per rule. So Hence we apply to Axis Bank Nagpur Branch, But they are not given 20% loan amount and are not given specific reason why they are not given.
                        Please tell us by solving this matter
                        Regard
                        Shubhamangalam Sarees
                        Chetan Bawane
                        Mo. [protected]
                        Hi, we regret the inconvenience caused. Please share with us the registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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                          M
                          Muralidhar P Shetty
                          Aug 20, 2020
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                          Address: Malathi Nilaya Matadakani 5th Cross National Boloor Mangalore

                          Hi, I have done online transaction for purchase of clothes from Sundar Sarees. I have done payment of 1368.
                          82 on 16th August 2020 from my ICICI credit card. Later I got to know that it is kind of Fraud company which does this kind of business. Please do the needful and help me to get my money back.

                          Regards
                          Murali
                          [protected]
                          Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                            V
                            vikcyindia
                            Aug 19, 2020
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                            Address: 9997536407

                            RESERVE BANK OF INDIA
                            9 Aug 2020, 20:51 (10 days ago)
                            to me

                            RESERVE BANK OF INDIA
                            International Remittance Department
                            Our ref: RBI/[protected]/DELHI100347/INR.

                            (Dir Series) Circular No.89/122/20

                            Payment file: RBIDELHI/A036/605/INR

                            ACKNOWLEDGEMENT :

                            We acknowledge the receipt of your mail, We also want to inform you that THE RESERVE BANK OF INDIA has been officially notified that your Whats-App Mobile Number is listed as a Beneficiary in the WhatsApp GLOBAL 2020 Award that was held in (AUSTRALIA) on MONDAY 20TH JANUARY, 2020. We were also informed that your benefit Amount ₹ 2 CRORE 75 LAKH has been officially cleared for PAYMENT at the AUSTRALIA HIGH COMMISSION here in New Delhi.

                            Your Benefited Amount ₹ 2 CRORE 75 LAKH has the following File Number: RBIDELHI/A036/605/INR Ref Number: RBI/[protected]/DELHI100347/INR. Batch Number: WGF/2020/A036 /WGF-NL-040/Serial Number: XXXINR[protected]XXX.

                            NOTE: YOUR WhatsApp NUMBER WAS SELECTED FOR PAYMENT of ₹ 2 CRORE 75 LAKH RUPEES BY WhatsApp GLOBAL 2020 Program.

                            ==========================================================

                            All Mobile Network WORLDWIDE supported this WhatsApp GLOBAL AWARD Program by furnishing WhatsApp Database with Registered Mobile Numbers which was then collated to facilitate this year Draw which was held in AUSTRALIA on MONDAY 20TH JANUARY, 2020. After the Draw, your WhatsApp Number was Selected for this year WhatsApp GLOBAL AWARD PAYMENT of ₹ 2 CRORE 75 LAKH RUPEES, The number which your Winning notification was sent is registered to WhatsApp Data based.

                            We will need to Process your Funds to be Credited into your Nominated Account, The Funds has been officially cleared for PAYMENT at the AUSTRALIA HIGH COMMISSION here in New Delhi, We are going to Credit the funds with-In 24 Hours Upon complete Details Send by Beneficiary:

                            Kindly Provide Us With The Complete Details Below To Proceed With Transfer of These Funds To Your Nominated Account:

                            1. NAME IN FULL:
                            2. ADDRESS (IN FULL):
                            3. NATIONALITY:
                            4. AGE:
                            5. SEX:
                            6. OCCUPATION (POSITION HELD):
                            7. WHATSAPP NO & MOBILE NUMBER:
                            8. BANK NAME:
                            9. ACCOUNT NAME:
                            10. ACCOUNT NUMBER:
                            11. BANK ADDRESS:
                            12. PASSPORT OR ANY OTHER I D CARDS:

                            Be informed that your Benefited funds of Rs. ₹ 2 CRORE 75 LAKH (Two Crore, Seventy Five Lakhs India Rupees) is ready to be transferred to you. All verification has been done, the telegraphic remittance process has been concluded and the funds are now available for immediate transfer to your local account. Please be informed that the deadline for transferring your Amount (₹ 2 CRORE 75 LAKH) is just 24-hrs only.

                            Meanwhile, The benefit amount which is Rs ₹ 2.75 Crores will be transferred to you after the APPROVAL from the High Commission of AUSTRALIA in Delhi, as it was communicated by the (R.B.I) Governor that any Beneficiary of WhatsApp GLOBAL Award you will have to send ACCOUNT DETAILS and your Aadhar Card copy Or Any Other Id Proof Available through Email: ([protected]@delhirbi.co.in)
                            to enable us to complete the transfer.

                            For Further Clarification: Contact the AUSTRALIA Embassy through the below information:

                            For: CONTACT PERSON: DR. JAMES BISHOP of (Australian High Commission)
                            Phone Number: [protected]
                            Office Address: 1/50 G Panchsheel Marg, Shantipath, Chanakyapuri, New Delhi, Delhi 110021
                            Office hours - (Monday to Friday - 8:00am to 5:00pm) / (Saturday - 8:00am to 2:00pm)
                            =========================

                            While we await your response, thank you for your time and urgent attention to these vital requests as we are committed in delivering high quality banking services to suit your needs.
                            Thank you,

                            MRS. ANITA PATNAIK
                            GENERAL MANAGER
                            FOREIGN EXCHANGE DEPARTMENT
                            Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                              S
                              sureshid05
                              Aug 19, 2020
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                              Address: Shaferi Finance,Kallakurichi, Kallakurichi District, Tamilnadu, India - 606202, Phone :9524371555, 9003499547

                              Sir, iam borrowing my two wheeler rc book to keep the shafferi finance - kallakurichi, currently iam not going to any work due to covid-19, so i could not afford to pay this month, so they harass me a lot and insult me with inappropriate words, so sir i humbly ask them to protect me and my bike from them, thank you sir
                              Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                                Roshan1997
                                Aug 19, 2020
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                                I got mail from rbi about 500 gbp conversion to indian rupees. For that i have to pay some amount. Please check attachment for details. And one person is calling for 10000 rupees. Please informed me whether it is true or fake
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                                  T
                                  TKgupta
                                  from Mumbai, Maharashtra
                                  Aug 18, 2020
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                                  I applied for sovereign gold bond series v - tranche 42 (Sgb) online to get bonds in my demat account. The amount was debited from my account, but so far i have not received the sgb in my demat account. Details are as under:

                                  Name: shilpa gupta
                                  Debited account:[protected]Icici bank)
                                  Quantity of gold: 50gms
                                  Amount: rs. 264200
                                  Demat account no. To be credited: in[protected] (Dp-id+client id)

                                  Please initiate necessary action and confirm

                                  Shilpa gupta
                                  E-mail: [protected]@gmail.com
                                  Mobile: [protected]
                                  Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                                    C
                                    cinilvarkey
                                    Aug 18, 2020
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                                    Address: Central Wing, Ground Floor, Thapar House, 124, Janpath, New Delhi – 110001 India.

                                    Today made online payment for Indigo flight ticket:

                                    payment was initiated through nettbanking via federal bank. got sms from bank that amount 12680 for the ticket is debited from our account. but indigo webb site got timed out error. due to that payment still pending as per indigo, but bank has debited us.

                                    upon complaining to bank they say debited amount is credited to payment gateway operator "avenues private limited" and their bill ref:[protected]. moreover the UTR # 65984105.

                                    we are in limbo, we would like to know what happened to our payment made through above UTR ref. who is holding our payment?

                                    due to urgency of travel made a second transfer against the same PNR # RWR1QK of indigo.

                                    kindly help us get the refund from Indigo or payment gateway operator.
                                    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                                      P
                                      poojan dixit
                                      Aug 18, 2020
                                      Resolved
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                                      Resolved

                                      Address: FLAT 108 PUKHRAJ CITY

                                      Dear banker

                                      A few day ago your bank rbl hed created a credit card which i have not yet opened with his envelope. And don't even activate and i have a receive message on14 aug 2020 frome rbl you have spend inr 25250 at paytm nobroker technol at the time of 15.06 pm. So please clear this. If i do not get justice, i will do the cort cash

                                      Complaint no. 19759571 on 14 aug


                                      Poojan dixit
                                      [protected]
                                      Sep 19, 2020
                                      Complaint marked as Resolved 
                                      I went to give information in RBL Bank branch, no one is willing to listen to me, everyone is speaking, it is not our business, we will not take our application Branch contact no 0731-3091000 madhumilan indore Mp branch
                                      Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                                      Aug 18, 2020
                                      Updated by poojan dixit
                                      On the day of the incident, I had complied on RBL Customer Care, whose Complaint no. 19759571
                                      Sep 19, 2020
                                      Updated by poojan dixit
                                      Why No any resolution my compliant I do complaint before 2 month
                                      Sep 19, 2020
                                      Updated by poojan dixit
                                      Why status resolve where is resolved my compliant
                                      OREIGN EXCHANGE DEPARTMENT
                                      10TH FLOOR, MAIN BUILDING SHASHID,

                                      BHAGAT MARG, SINGH MUMBAI 400 001.

                                      FOREIGN DEPOSIT CASH

                                      Resident (Internal) (RI) Accounts

                                      Ref N º DBOD. Dir. BC. 13/10/2020

                                      ATTENTION:

                                      APPLICATION FOR COST OF TRANSFER CODE (COT)

                                      Your quarry has been received and fixed. This is to inform you that your mail was received and the request for an application for the (COT CODE). to enable you transfer funds from your online account to your local nominated account.

                                      During every transfer of funds in the banking sector, a little amount of percentage is charged after which you will be given the Account COT (Cost Of Transfer Code). This is supported under section 8 of funds transfer Act of 1967. You will be required to make payment for your COT (Cost Of Transfer Code) so that the code can be generated.

                                      Be informed your cash is protected by a HARD COVER INSURANCE POLICY(HCIP), which makes it impossible to deduct any amount from your funds before remitting the balance into your given account. This is in accordance with section 13(1)(n) of the India Bill act as adopted in 1993 and amended on 3rd July 1996 by the constitutional assembly.


                                      COT(Cost Of Transfer Code) IS basically a password for the online account domain serving as an extra security measure. The codes ensure that only you can make a transfer from the online account. The domain security server requires the COT (Cost Of Transfer Code) so you will not be able to continue a transfer until you are able to get the COT (Cost Of Transfer Code)

                                      You are advice to make the payment within 24 hours

                                      With regards to this, It will be required of you to make payment for the (COT) which will cost you RS 75, 000.00 INR Seventy Five Thousand India Rupees The amount RS 75, 000.00 INR shall be credited back into your account as soon as the code is generated. The cash does not go to the bank. Please be informed that you will have to make the payment for the (COT CODE) cannot be deducted from the money in your online account.As it is protected with a high cover insurance policy which does not permit a third party to make deduction. The RS 75, 000.00 INR shall pay shall be credited back into your account as soon as the code is generated and sent to you.

                                      We shall forward you the details of our brokers account with which you shall send the required charges for COT CODE RS 75, 000.00 INR to INDIA in our next mail to enable us GENERATE THE CODE to complete your transfer, as you are aware, the payment RS 75, 000.00 INR you are going to pay, shall be credited back into your account after the code is generated


                                      Note: Please remember and always ensure that, your account information is kept confidential, this is a part of our precautionary measure to safeguard the interest of our customers. The required charges for the COT CODE shall be credited into your online bank account to make it . As the cash is just to obtain the code

                                      ==============

                                      Payment has to be made within 24 hours to avoid deactivation, as this is just a transit account and not a permanent account.
                                      Your urgent response is required as we expect you to let us know when you will be able to make the payment for the (COT CODE) so that we can provide you the mode of payment and instructions on how you are to make the payment.

                                      Please note that the RBI have the right to decline Payments/transfers if any irregularities are noticed.

                                      Finally be informed that once the payment is made, we will start up with the necessary formalities needed for generating the (COT CODE) to enable you make the transfer successful into your account.

                                      Thanks.

                                      Smt. M.Hemachandra

                                      Chief General Manager-in-Charge

                                      Foreign Exchange Department

                                      Reserve Bank of India

                                      Central Office Building, 10th Floor

                                      Mumbai-400 001
                                      Sent by RBI officer
                                      Is this true..? Or Fraud...? Because I want to confirm that should i pay the COT amount to get transfer amount to my account..?
                                      Please let me know as soon as possible... Thank youOREIGN EXCHANGE DEPARTMENT
                                      10TH FLOOR, MAIN BUILDING SHASHID,

                                      BHAGAT MARG, SINGH MUMBAI 400 001.

                                      FOREIGN DEPOSIT CASH

                                      Resident (Internal) (RI) Accounts

                                      Ref N º DBOD. Dir. BC. 13/10/2020

                                      ATTENTION:

                                      APPLICATION FOR COST OF TRANSFER CODE (COT)

                                      Your quarry has been received and fixed. This is to inform you that your mail was received and the request for an application for the (COT CODE). to enable you transfer funds from your online account to your local nominated account.

                                      During every transfer of funds in the banking sector, a little amount of percentage is charged after which you will be given the Account COT (Cost Of Transfer Code). This is supported under section 8 of funds transfer Act of 1967. You will be required to make payment for your COT (Cost Of Transfer Code) so that the code can be generated.

                                      Be informed your cash is protected by a HARD COVER INSURANCE POLICY(HCIP), which makes it impossible to deduct any amount from your funds before remitting the balance into your given account. This is in accordance with section 13(1)(n) of the India Bill act as adopted in 1993 and amended on 3rd July 1996 by the constitutional assembly.


                                      COT(Cost Of Transfer Code) IS basically a password for the online account domain serving as an extra security measure. The codes ensure that only you can make a transfer from the online account. The domain security server requires the COT (Cost Of Transfer Code) so you will not be able to continue a transfer until you are able to get the COT (Cost Of Transfer Code)

                                      You are advice to make the payment within 24 hours

                                      With regards to this, It will be required of you to make payment for the (COT) which will cost you RS 75, 000.00 INR Seventy Five Thousand India Rupees The amount RS 75, 000.00 INR shall be credited back into your account as soon as the code is generated. The cash does not go to the bank. Please be informed that you will have to make the payment for the (COT CODE) cannot be deducted from the money in your online account.As it is protected with a high cover insurance policy which does not permit a third party to make deduction. The RS 75, 000.00 INR shall pay shall be credited back into your account as soon as the code is generated and sent to you.

                                      We shall forward you the details of our brokers account with which you shall send the required charges for COT CODE RS 75, 000.00 INR to INDIA in our next mail to enable us GENERATE THE CODE to complete your transfer, as you are aware, the payment RS 75, 000.00 INR you are going to pay, shall be credited back into your account after the code is generated


                                      Note: Please remember and always ensure that, your account information is kept confidential, this is a part of our precautionary measure to safeguard the interest of our customers. The required charges for the COT CODE shall be credited into your online bank account to make it . As the cash is just to obtain the code

                                      ==============

                                      Payment has to be made within 24 hours to avoid deactivation, as this is just a transit account and not a permanent account.
                                      Your urgent response is required as we expect you to let us know when you will be able to make the payment for the (COT CODE) so that we can provide you the mode of payment and instructions on how you are to make the payment.

                                      Please note that the RBI have the right to decline Payments/transfers if any irregularities are noticed.

                                      Finally be informed that once the payment is made, we will start up with the necessary formalities needed for generating the (COT CODE) to enable you make the transfer successful into your account.

                                      Thanks.

                                      Smt. M.Hemachandra

                                      Chief General Manager-in-Charge

                                      Foreign Exchange Department

                                      Reserve Bank of India

                                      Central Office Building, 10th Floor

                                      Mumbai-400 001
                                      OREIGN EXCHANGE DEPARTMENT
                                      10TH FLOOR, MAIN BUILDING SHASHID,

                                      BHAGAT MARG, SINGH MUMBAI 400 001.

                                      FOREIGN DEPOSIT CASH

                                      Resident (Internal) (RI) Accounts

                                      Ref N º DBOD. Dir. BC. 13/10/2020

                                      ATTENTION:

                                      APPLICATION FOR COST OF TRANSFER CODE (COT)

                                      Your quarry has been received and fixed. This is to inform you that your mail was received and the request for an application for the (COT CODE). to enable you transfer funds from your online account to your local nominated account.

                                      During every transfer of funds in the banking sector, a little amount of percentage is charged after which you will be given the Account COT (Cost Of Transfer Code). This is supported under section 8 of funds transfer Act of 1967. You will be required to make payment for your COT (Cost Of Transfer Code) so that the code can be generated.

                                      Be informed your cash is protected by a HARD COVER INSURANCE POLICY(HCIP), which makes it impossible to deduct any amount from your funds before remitting the balance into your given account. This is in accordance with section 13(1)(n) of the India Bill act as adopted in 1993 and amended on 3rd July 1996 by the constitutional assembly.


                                      COT(Cost Of Transfer Code) IS basically a password for the online account domain serving as an extra security measure. The codes ensure that only you can make a transfer from the online account. The domain security server requires the COT (Cost Of Transfer Code) so you will not be able to continue a transfer until you are able to get the COT (Cost Of Transfer Code)

                                      You are advice to make the payment within 24 hours

                                      With regards to this, It will be required of you to make payment for the (COT) which will cost you RS 75, 000.00 INR Seventy Five Thousand India Rupees The amount RS 75, 000.00 INR shall be credited back into your account as soon as the code is generated. The cash does not go to the bank. Please be informed that you will have to make the payment for the (COT CODE) cannot be deducted from the money in your online account.As it is protected with a high cover insurance policy which does not permit a third party to make deduction. The RS 75, 000.00 INR shall pay shall be credited back into your account as soon as the code is generated and sent to you.

                                      We shall forward you the details of our brokers account with which you shall send the required charges for COT CODE RS 75, 000.00 INR to INDIA in our next mail to enable us GENERATE THE CODE to complete your transfer, as you are aware, the payment RS 75, 000.00 INR you are going to pay, shall be credited back into your account after the code is generated


                                      Note: Please remember and always ensure that, your account information is kept confidential, this is a part of our precautionary measure to safeguard the interest of our customers. The required charges for the COT CODE shall be credited into your online bank account to make it . As the cash is just to obtain the code

                                      ==============

                                      Payment has to be made within 24 hours to avoid deactivation, as this is just a transit account and not a permanent account.
                                      Your urgent response is required as we expect you to let us know when you will be able to make the payment for the (COT CODE) so that we can provide you the mode of payment and instructions on how you are to make the payment.

                                      Please note that the RBI have the right to decline Payments/transfers if any irregularities are noticed.

                                      Finally be informed that once the payment is made, we will start up with the necessary formalities needed for generating the (COT CODE) to enable you make the transfer successful into your account.

                                      Thanks.

                                      Smt. M.Hemachandra

                                      Chief General Manager-in-Charge

                                      Foreign Exchange Department

                                      Reserve Bank of India

                                      Central Office Building, 10th Floor

                                      Mumbai-400 001.
                                      This is from RBI officer..is this True or Fraud..? Should i pay the COT amount to get transfer amount to my personal account...? Is this necessary to pay the amount of COT.
                                      Pls let me know as soon as possible... Thank you.
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                                        Yaduvanshi Avinash Yadav
                                        Aug 15, 2020
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                                        Address: Bank name- Baroda uttar pradesh grameen bank, Branch- chirra mohammadpur, Faizabad

                                        Hellow sir,
                                        Mai branch me gya passbook print karane aur vaha counter par koi nhi tha sirf ek counter chal rha tha maine branch ke ek employee ko bulakar kaha ki sir mujhe passbook print karana hai to employee bola 2 bje tak wait karo agar jyada jaldi ho to 50 rupee do abhi turant print ho jayega maine pucha 50 rupee kyu to employee bola light nhi hai to genrater chalana padega. Jabki uss time light thee. Maine 50 rupee nhi diye to mera passbook print nhi kiye aur gaurd bulakar mujhe vaha se bhaga diya.
                                        Sir mai ye chahta hoon ya to branch sudhar jaye ya phir branch band kar di jaye. Kyoki branch me mere sath aise pahle bhi ho chuka hai.
                                        Name - avinash yadav
                                        Bank - baroda uttar pradesh grameen bank
                                        Branch - chirra mohd. Pur
                                        Account no.-[protected]
                                        Ifsc code - barb0bupgbx
                                        Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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