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Reserve Bank of India [RBI] Complaints & Reviews

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M
Mohan Barman
Jun 27, 2020
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I am madan barman, my emi was completed on 22 may but they again deducted the money from my bank account on 2nd june. After that we filed complaint but no response came from the bank.

Bank which provided emi : capital first
Loan number : 23623678, 25367493

Bank account from which money got deducted is :
Sbi ifsc code : sbin0032327
Sbi a/c number : [protected]

My contact number : [protected]
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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    nileshravani0687
    from Mumbai, Maharashtra
    Jun 26, 2020
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    Dear team,

    I have account with bank of india (Fort main branch) with account no.[protected]. I got call from a person saying your card is expired & want to verify with aadhar & other details, after some time he ask me for debit card details with cvv & otp & from my end it was given bymistake he had withdraw first 4539/- & than 20177/- respectively. Requesting you please take some strict action against him his mobile no.[protected]/[protected] name rahul sharma. Complaint raised with bank of india & police copy acknowledge for your reference
    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
    Jul 02, 2020
    Updated by nileshravani0687
    what action you had taken in my case
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      Khushboo Valmiki
      from Hāora, West Bengal
      Jun 26, 2020
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      Address: Bank of Baroda, Marine Drive Branch

      Dear Sir,
      I Khushboo Amarpal Valmiki holding a savings bank account bearing Account no. [protected] at Bank of Baroda Bank, Marine Drive Branch, Mumbai, 400020. Had deposited a Cheque on 17th June 2020 (Cheque details - Central Bank of India, Cheque No. 925014, dated - 24/03/2020).
      I belong to very financially weak family and some how my father arranged some money for my studies here in Delhi from a trust and absolutely understand that every bank is running with limited staff due the current COVID - 19 Pandemic. But here due the lethargic behavior of the bank staff i am facing a loss of Rs. 28000/-. My father being a diabetic patient and me stuck here in Delhi, i had to send my brother to deposit the cheque. Following are the mistakes done by bank of Baroda staff,
      1) If the cheque did not have my account number behind it, why was the cheque even been forwarded to the other bank, being a responsible service provider bank staff should have just informed about it, my house is barely 200mts from this branch the mistake could have been ratified and i would have not faced this loss. And please tell me where is even mentioned in the pay in slip that the account number is to be mentioned behind the cheque?

      2) When the cheque was returned from the other bank why were we not informed about it, bank staff just kept quiet until i made an enquiry on the 4th working day and send my brother on 5th day to the bank, just 2 days extra would have helped me to clear this cheque. Bank had all my contact details including my brother (Vinay Valmiki's) contact details on the slip
      Please tell me sir who is going to bear this loss, who is going to bear my expenses here in Delhi, this amount could have helped for another 6 months in the financial crisis. My father had to literally request someone for this help, he is OLA driver, in this pandemic, he is unable to go out for earnings being diabetic and greater chances of getting infected. From where shall i make arrangements for my expenses when there are barely any sources for Income. This amount means a lot to me sir. For a student who is in dire situation and bare sources of income for my family. I request you to take strict action and a compensation for my loss.

      Kindly Consider my condition and request.

      Awaiting Reply,
      Khushboo Amarpal Valmiki
      Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
      Jun 26, 2020
      Updated by Khushboo Valmiki
      Reserve Bank Of India [RBI] — Bank of Baroda Services - resulting in expiry of cheque Rs. 28, 000/-

      1 Review
      Bank of Baroda, Marine Drive Branch, India
      Khushboo Valmiki on Jun 26, 2020Mark as Resolved

      Dear Sir,
      I Khushboo Amarpal Valmiki holding a savings bank account bearing Account no. [protected] at Bank of Baroda Bank, Marine Drive Branch, Mumbai, 400020. Had deposited a Cheque on 17th June 2020 (Cheque details - Central Bank of India, Cheque No. 925014, dated - 24/03/2020).
      I belong to very financially weak family and some how my father arranged some money for my studies here in Delhi from a trust and absolutely understand that every bank is running with limited staff due the current COVID - 19 Pandemic. But here due the lethargic behavior of the bank staff i am facing a loss of Rs. 28000/-. My father being a diabetic patient and me stuck here in Delhi, i had to send my brother to deposit the cheque. Following are the mistakes done by bank of Baroda staff,
      1) If the cheque did not have my account number behind it, why was the cheque even been forwarded to the other bank, being a responsible service provider bank staff should have just informed about it, my house is barely 200mts from this branch the mistake could have been ratified and i would have not faced this loss. And please tell me where is even mentioned in the pay in slip that the account number is to be mentioned behind the cheque?

      2) When the cheque was returned from the other bank why were we not informed about it, bank staff just kept quiet until i made an enquiry on the 4th working day and send my brother on 5th day to the bank, just 2 days extra would have helped me to clear this cheque. Bank had all my contact details including my brother (Vinay Valmiki's) contact details on the slip
      Please tell me sir who is going to bear this loss, who is going to bear my expenses here in Delhi, this amount could have helped for another 6 months in the financial crisis. My father had to literally request someone for this help, he is OLA driver, in this pandemic, he is unable to go out for earnings being diabetic and greater chances of getting infected. From where shall i make arrangements for my expenses when there are barely any sources for Income. This amount means a lot to me sir. For a student who is in dire situation and bare sources of income for my family. I request you to take strict action and a compensation for my loss.

      Kindly Consider my condition and request.

      Awaiting Reply,
      Khushboo Amarpal Valmik

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        J
        Jp999
        Jun 25, 2020
        Aug 2, 2024
        This thread was updated on Aug 2, 2024
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        Whatsapp global award winning

        I have got mail, that my number has won award, is it true mail?
        I have provided the mail that I got.

        WhatsApp Inc United State Of America
        1601 Willow Road Menlo Park, California 94025

        United States .

        ACKNOWLEDGMENT / CREDIT INSTRUCTION

        ATTENTION!
        We acknowledge the receipt of your mail. The transfer department of Reserve Bank of India (DELHI) has been officially...
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        jj2020
        Jun 23, 2020
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        Address: CHOLA FINANCE & INVESTMENT COMPANY ALLAHABAD UTTAR PRADESH

        महोदय आपसे निवेदन है कि प्राइवेट फाइनेंस कंपनी को को आदेश दें कि कोई भी ऋण लेनें वाला अधिस्थगन के निवेदन करनें के बाद यदि आनलाइन किश्त दे दिया है तो उस.लोन को अधिस्थगन से बाहर कर दिया जाय।
        महोदय ये कंपनियां ब्याज के लिए मनमानी कर रहीं हैं।। निवेदक प्रमोद कुमार पाण्डेय
        ऋण कर्ता चोला फाइनेंस कंपनी से।
        Xvfpaab[protected]
        Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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          K
          kate24
          Jun 22, 2020
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          Resolved

          Hello
          I received a letter from the RBI of India and want to ask if
          this document received is there really an official document issued by the RBI of India and no fraud? Is this document really true
          an official document in bank format and issued by a bank? It is very important to know this. Is it possible to get an answer and a solution here at all?

          RESERVE BANK OF INDIA
          Foreign Transfer-Banking Dept
          Foreign Remittance Department.
          Address: Central Office Building,
          Shahid Bhagat Singh Road, 13
          New Delhi, Indian.

          Regards
          Ilva
          Aug 14, 2020
          Complaint marked as Resolved 
          I received a response from the Reserve Bank of India.
          Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
          Dear sir,
          Please conform bellow RBI mail document, Capture bank fees and taxes and send to my bank account... Please Help me sir...

          Dear Vignesh Kalimuthu,

          The mail is genuine and we are using this medium to remind you that your Funds Transfer requires Income Tax Clearance b efore
          the Funds can be allowed to go through to your
          IndusInd Bank Account No.[protected] at R.s Puram Branch, Coimbatore, Tamil-Nadu. Hence, y ou are therefore advised to
          adjust the"Income Tax"Clearance Fee amount of Rs.35, 950 /-INR levied by the Income Tax/Revenue Department on your Funds Transaction and pay it t o enable the unhindered Transfer of the Funds to your account, we advised that you adjust the Tax Clearance Fee amount of: Rs.35, 950 /-INR and contact me for accredited account released for receipt of the Tax Clearance Fee.

          Thanks for your profound Cooperation.

          Regards,

          Anthony Chandler [Transmittal In-Charge]
          Foreign Remittance Department.
          Reserve Bank of India.
          6, Sansad Marg, Delhi-110001,
          24/7 Online Customer Service
          Phone/WhatsApp +91-[protected]
          Email i.d: rbi.org.[protected]@outlook.in
          Email i.d: [protected]@rbi.grouponlines.com
          Webmail: [protected]@rbi.groupsonlines.com
          ======================
          இந்த விஷயத்தில் எந்த முடிவும் வராதா? ஆர்பிஐ மூலம் வந்த செய்தி உண்மையா என்று கூட பதில் வராதா? இதைப்பற்றி தெரிந்து கொள்ள என்னதான் வழி... தயவு செய்து எதாவது பதில் கூறவும்... வரும் பதிலில் தான் எனது வாழ்க்கையே இருக்கிறது...
          கஷ்ஞபடும் மக்களுக்கு ஏம்ற்றமும் வேதனையும் மட்டுமே... இதில் ஏமாற்றும் கூட்டத்திடம் மாட்டி மேலும் மன உளைச்சலுக்கு ஆளாகி வாழ வழிதெரியாமல் வாடும் நிலை... உதவ யாரும் இல்லை... பணம் மட்டுமே எல்லாம் ஆகிட்டது... பணம் இல்லாத வாழ்க்கை உயிரிருந்தும் பிணமாக வாழ்வதற்கு சமம்... தயவுசெய்து உதவி செய்யாவிட்டால�... ஏமாற்றாதீர்கள... சாதாரண வாழ்க்கை வாழ போராடும் மக்களை உயர்த்த யாரும் இல்லை கஷ்டப்படுத்த மட்டுமே எல்லாம்...
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            chunesh mohod
            Jun 22, 2020
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            Address: pune

            Dear sir,

            Myself chunesh balkrushna mohod. My kotak mahindra bank personal loan account no.- spln61237366.

            Only 2 month moratorium facility available for this bank. Per months emi 10000 / - and 2 month emi 20000 /- not paid but, high moratorium interest rat e final closing 10650 /- final moratorium amount.
            I am not paid extra interest charge for moratorium, i am only paid 2 month interst and emi approx. Amount 20, 000 /-

            Please solve the asap.

            Chunesh mohod
            [protected]
            Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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              K
              Khf
              Jun 20, 2020
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              Address: india

              I would like to inform you that. I m working in bandhan bank as a dbo mumbai region emp id 134183.. I m resign from my position. And submit all the documents to withdraw fnf. But still there is no any response.
              Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                R
                Riyazu Deen
                Jun 20, 2020
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                Address: Columbia Asia hospital, Whitfield Bangalore

                Is there rbi have any upgrading code/income tax code for fund transfer.. Kindly tell me
                Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                  Hema Syal
                  Jun 19, 2020
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                  Address: Hema Syal, Wife of Vishal Syal, 82, Sat Kartar Nagar, Jalandhar Mobile No. 7009661500

                  I hema syal wife of shri vishal syal is maintaining a home loan account that was taken by me on the construction of my house no. 82, sat kartar nagar, jalandhar with the oriental bank of commerce, jalandhar since 2010, and paying installment regularly. Thereafter during the lockdown payment, i was pressurized by the manage mr. Bhadwaj, bank branch to deposit the short amount otherwise your account will be npa. To win peace and to avoid chainless litigation i have deposited an amount of rs. 35000/- after taking a loan from my father and transferred the entire amount of rs. 35000/- on the same day from my father's account from the same bank and on that day the manager said that he will close one limit account of rs. 500000/- and will open one top loan account and obtained my signature on some papers and also obtained certain documents from for the top loan account of rs. 500000/- and stated that he will pass the top loan and adjusted the same in the limit account, but he fail to do so now he is proclaiming that in case you will not oblige me or to my boss mr. Manit gera gera then your loan will not be passed and then put off my file about one month in the cold storage refuse to pass the loan on my property as i have not conceded his illegal demand and demand of his boss mr. Manit gera who himself claimed as retd cbi officer. I used too many times in the bank branch and the manager always put off the matter with one pretext or the other and claimed that he will pass the loan only if they accept my illegal demand as he is habitual to take bribe from the innocent persons for passing the loan and also oblige his boss mr. Manit gera of each and every case. The manager also openly proclaimed that he has passed series of loans after taking bribes from the innocent persons, even he has passed so many mudra loans after taking bribes from persons who are not working any work.in this way, he has claimed that he has passed dummy loans of various persons afte getting bribe and gratification. He has harassed me too much. The manager has created his personal cell in the jalandhar area and earning illegal amount. If high-level inquiry is to be conducted of the each and every loan file so sanctioned by the manager with the help of mr. Manit gera, the truth will automatically come. It is therefore prayed that the stern action may kindly be taken against the above named malevolent, malfeasant officers, and justice be provided to me in the interest of jsutice, equity and fair play.
                  Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                    N
                    Navjot 1202
                    from Mumbai, Maharashtra
                    Jun 19, 2020
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                    Sir, hdbfs is presenting emi in my bank continuously. Although i hd applied for moratorium 2.0. Sir bank is saying that cd is not in moratorium 2.0
                    Sir i'm not in condition of paying emi in this scenario. Kindly plz provide me moratorium 2.0.
                    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                      snehal shelke
                      Jun 18, 2020
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                      Sir, rbi gave moratorium till august still snapmint is not offering moratorium to anyone has they disobeying the orders of rbi what should we say they don’t listen to anyone because this loan i got 6 bounces in month i and got charges of 590 each bounce the one emi is of 3500 2 nd is 3167 and 3rd is 6127 because of this i got 2400 charges by hdfc bank in one months now my account is in minus but who cares because bank are taking profit and i am getting loss to contact me my number is [protected]
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                        G
                        GOPAL RAJ AGGARWAL
                        from New Delhi, Delhi
                        Jun 17, 2020
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                        Address: 48-Gali No.03 Bhopa Road, Muzaffarnagar

                        Respected Sir,

                        Pfa...Doc's Detail

                        Sub- Complain Letter (Firm Gopal Agencies -Not Open My Firm Current Account

                        Warm Regards
                        Gopal Agencies
                        48-Dwarkapuri
                        Muzaffarnagar
                        +91-[protected]
                        Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                          Y
                          Yam Nam Limbu Mangyung
                          Jun 17, 2020
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                          Address: Sikkim

                          Dear sir, I have won lottery and they cannot transfer my winning prize why pending.
                          I have completed more formalities like, COT.CODE, TAX. CODE and others then why pending my winning lottery prizes. Please answer me as soon as possible and confirm me please.
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                            V
                            Vivian Aviet
                            from Mumbai, Maharashtra
                            Jun 15, 2020
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                            Hello,

                            This is Vivian Aviet residing at Malad, Mumbai holding one active loan from PaySense which is one of the Non Banking Financial Company.

                            I have been dealing with Paysense for more than one and a half year just waiting to get the NOC for the two loans which have been pending from Paysense. I was co-ordinating with one of the personnel from PaySense Named: Saurabh Toke and Sana Shaikh who are in the same team. Every month as soon as I get my salary I transfer funds towards my loan# SL1243814 and manually update them with the payment. I had a total of 3 active loans out of which i have successfully closed 2 loans ie. SL1193411 and SL967407 and only one loan is pending for me to close. I was jobless for more than 6 months and had requested for an extension but I was harassed by Paysense and for which I had to take a stern step of selling my mother's gold jus to make sure I pay the loan amount.

                            I had approached Paysense for foreclosure of the loans but I was denied for each and every loan. I had also approached them to change my account number so that the money would get debited automatically from my account, but even this option was not given at all. I am sure that all the banks and private financial institutions give options to their customers to change the details but Paysense denied it. Even after making payment every month I still received threatening calls and text messages for non payment. They never updated the payment history every month the payment was made. They make outcall to any random numbers from my contacts including my manager and also other members in the family and asking them to pay the loan completely. Since i work night shifts i barely get a chance to answer calls since i am sleeping during the day.

                            They have also been calling my mother and used profanity while they were talking to her over the calls. They have also threatened my mother that if the payment is not done then there would be consequences. They have had repeated this multiple times. I had requested them to call me or drop me a message in case I do not answer their call. These guys are supposed to be from Digital Finance and have not heard any name as Digital Finance, in the Cibil Report it is showing as India Infoline Financial. I asked them about the loan details, they did not provide any info for the same. Whenever I asked them about the details, they hung up the call and somebody else used to call and tell the same details.

                            Loan Number: SL967407 was closed by me in the month of Jan 2019 and another loan# SL1193411 was closed in the month of April 2019. Paysense is still claiming that I had 2 active loans but when asked for the details they do not know which account was pending or which one is closed. As per to emi transfers i have made from my bank ac, all the dues are cleared. I had requested them for the NOC for the closure of the loan and also I had asked them for the proper statement but they denied in providing the documents. It has been almost a one and a half year and they are yet to provide me with the relevant documents.

                            Approx two days ago I had received a call from Mr. Singh who supposedly claimed that he was from Paysense and that he had a good record in taking care of the loans and has a very successful rate. I explained to him about the issue and I have not heard from him ever since. Today I have received a call from Ms. Yasmin, I too had to explain her the entire scenario but rather than resolving the issue She had to argue with me and literally informed me to refer to the online portal which states that the loan is closed but not willing to provide the NOC for the closed loans.

                            Due to the extreme delay caused by Paysense, they have applied huge charges and they are adamant on the same. Since we are going through Covid-19 phase, financial crises are increasing day by day. I am the only earning member of the family. Me and my mother are the members left and my mother is already an asthma patient and also suffering from heart condition. PaySense has caused a lot of shame to me and my family. I have received calls from people whom i do not even know and they are asking me why these guys are asking money from them.

                            I am pleading for your intervention in this case. I have already lost my father and I am not ready to lose my mother because of such imbecilic people.

                            If there is any information required from my end, feel free to write to me and I will make sure I reply back to you.

                            Thanks and Regards
                            Vivian Aviet
                            Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                              M
                              Manu_kadam
                              Jun 15, 2020
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                              Address: Ambarnath W

                              Sir,

                              My locar is closed. But syndicate bank debit my saving account locar chrges amount for 1 year. Please refund my amount.

                              Regards,
                              Manisha
                              Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                                S
                                Subedar9200
                                Jun 13, 2020
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                                Address: mathura

                                Sriman maine sbi account pr jari atm card se pnb atm mathura se rs 10000/- ten thousand rupees withdrawal kiya but amount not received or account se paisa nikl gya jiska maine compliant number -[protected] se requests send kiya lekin abhi tk mera paisa return nhi aaya hai. Sir please help me. Mujhe paise ki urgent requirement hai
                                Regards
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                                  Prince Dsa
                                  Jun 13, 2020
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                                  Address: om shree ram shakti c bakery galli flat no 101

                                  The bajaj is distrubing every time montly they ecs in the bank and we are unavaible to pay the return charges in the pandemic suitation 3 to 4 time at every month
                                  Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                                    kate24
                                    Jun 12, 2020
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                                    Address: RESERVE BANK OF INDIA Foreign Transfer-Banking Dept Foreign Remittance Department. Address: Central Office Building, Shahid Bhagat Singh Road,13 New Delhi, Indian.

                                    Hello
                                    I received a letter from the RBI of India and want to ask if
                                    this document received is there really an official document issued by the RBI of India and no fraud? Is this document really true
                                    an official document in bank format and issued by a bank?

                                    RESERVE BANK OF INDIA
                                    Foreign Transfer-Banking Dept
                                    Foreign Remittance Department.
                                    Address: Central Office Building,
                                    Shahid Bhagat Singh Road, 13
                                    New Delhi, Indian.

                                    Regards
                                    Ilva

                                    Please reply to my email.
                                    Aug 16, 2020
                                    Complaint marked as Resolved 
                                    I received a response from the Reserve Bank of India. And the Reserve Bank of India replied that it was not a document issued by the bank but a fraud.
                                    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                                      Summy Rajput
                                      Jun 10, 2020
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                                      Indusind bank panipat apne cusmers ki complaint ki sunwai nahi karta h
                                      Meri ek transation ki galat entry ke karan main preshan hu lekin unke customer care wale bhi iska solution nahi nikalate plz help me sir
                                      Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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