| Address: ahmedabad, Ahmedabad, Gujarat, 38007 |
From: mihir babulal shah
11, trupti society, nr. Bodyline hospital,
Vikash gruh road, paldi, ahmedabad.380007
M:[protected] e. Mail: [protected]@yahoo.co.in
_
To,
(1) sbi cards and payment services limited
Unit 401 & 402, 04th floor, aggarwal millennium tower,
E-1, 2, 3 netaji subhash place,
Wazirpur, new delhi 110034
Cin:u65999dl1998ptc093849
Tel:[protected],
Fax:[protected]
(2) the sbi credit card department officer,
State bank of india,
Ahmedabad.
Dear sir,
Sub: credit card cheating by stete bank of india credit card department.
I have my current and saving account in state bank of india ayojannagar branch, ahmedabad-7 since last 25 years.
Sir i have very bad experiance from state bank of india credit card department as sbi officer miss lead to take credit card without approching by us by offering free card and so many benifit. First i denied credit card when call from sbi credit card deparment come and demanding charge of approx 500.00 as credit card fee. But credit card official again approch me in bank and offering wave off of credit card fee after some months. So i observe that
01. Sbi credit card department target bank customer by offering offers and scheme of free card and sign the document and take id proof
02. After that credit card department call for confirmation and ask the question for their favour and record for future cheating.
03. In phone call they are not clerify all rule and regulation
Now in my case without any use of credit card they are charging approx 5 to 6 thousand rs in way of panelty and interest. They are also debiting some amount directly from my bank account.
When i personally contact in my bank for such cheating, my bank official told that credit card department is seperate management from bank management and i have to complain directly to toll free number and e-mail.
Sir i can not understand why bank management allow sbi credit card department to target bank customer in bank premises.
When i complain to toll free number telephone operater denied to take complain for such reason as they have allowd to take some selected list of complain
Whey i personally vist to credit card department in ahmedabad they take my complain but they are not able to answer
01. Why they are charge so much amount without any use of credit card
02. If they can deduct amount from my bank account regularly why they did not deduct first 499+ gst rs from my bank account even if they are inform us to deduct chage from my account
03. If they deduct one time charge of rs. 500.00 form my bank accont then no interst and panelty for late fee arise.
04. By this cheating my cibil score affect and which affect in my loan interest rate
05. Evenif today when i apply for the new card sbi credit card official in bank doing same thing - sir charge will be wave off - counting so many benefit – first charge 499+gst will be deducted from your account so and so.
Sir this is a cheating to sbi customers who don’t want take credit card but in bank premises they cautch customers and doing this type fraud.
Sir i again request you to wave off all the charges and panelty and give no due certificate. Also request you to refund deducted amount directly from my account.
Thanking you,
Mihir shah
M:[protected]
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
Reserve Bank Of India Regional Office, Delhi, India
Foreign Exchange & Payment and Settlement Systems (DPSS)
No. 6, Sansad Marg, Janpath
New Delhi: 110001, India,
Our Ref: RBI/02-P/1028/LD
Your Ref: AB/34/94-0016
Department of Payment & Settlement Systems:
Welcome To Reserve Bank Of India Banking Service.
To Your Kind Attention: RAKESH SINGHA,
Greetings from the Reserve Bank of India. Wire bank transfer from Bank of America was received to be credited into your bank account.
We have acknowledged the receipt of your payment File as Instructed by the Ford Oil And Gas Company in regards to your Awarded Funds to be remitted to your Personal Bank Account. .
INSTRUCTIONS: You are to follow the instructions as indicated on the Account Access page. You are to Log in to your Online Account Directly through Member Log in on our Website. Copy and paste the below website on your Browser Only and Go on to Member Log in and use the below Account details to log into your Account.
Client Direct Login URL: https://www.rbi-il.com/home2/sw-nw/index9.php
Online type: Savings A/C
Customer Number: [protected]
Pin code: !#6467#
To further the process of your Funds Transfer you will be required to obtain the REFLECTION CODE for the transfer to be completed.
Your funds will be fully credited into your Bank Account. You are to deposit Rs 29, 989 as cost of transfer / Reflection (COTR) charges.
NOTE: Your winning prize has been covered with a hard covered insurance policy and this makes it impossible for any deduction to be made from your winning funds in your bank account currently with the Reserve Bank). You will be responsible for the COTR
RESERVE BANK OF INDIA CORRESPONDENCE ACCOUNT
NAME. PRADEEP KUMAR SAKET
ACCOUNT. [protected]
IFSC CODE. IDIB000R078
PAN: FSKPM3543M
BANK: INDIA BANK
On receipt of your payment confirmation, Order of Transfer confirmation will be forwarded to you.
Thank you for Banking with us as we promise to provide you with the best banking services
Best Regards,
HEAD OF OPERATIONS
TRANSFER UNITS