Reserve Bank of India [RBI] Complaints & Reviews

On 15.03.2020 we had some fraud encashment in my mother lalitha raghunath's account no [protected]. formal compliant was lodged at sbi bhandup branch where she holds the aforesaid account. Till now branch has not reverted to us on the same. official complaint to the bank with the police complaint copy was submitted on 17.03.2020.
We had also blocked her card (Atm cared) which was confirmed by the bank too.
After taking confirmation from the bank about the availability of funds in the account on 03.04.2020, she issued a cheque of rs 25000/- to hdfc bank account on the same day i. E 03.04.2020.
We received a message on 08.04.2020 from hdfc bank that the cheque has got returned with the reason "insufficient funds"
We tried calling the bank today but the number was out of service. Call centre of yours also could not be contacted.
Today 09.04.2020 we got a message (Sms) stating that on your request an amount of rs 12674.07 is unblocked from your account , whereas there was no such request from the account holder. the same amount was fraudulently deducted on 16.03.2020 of last month after which the compliant was launched with the bank. we presume that the amount now will shortly get deducted from her account.
When we had already launched complaint the bank should have checked and taken rectification action on the blocked amount too based on our letter. it now appears no action has been taken yet. If this amount despite complaint gets deducted from her account the bank is liable to pay her the same with interest for the laxity of action on their part.
Most surprising factor is for the first time when we tried to activate her account through yono application, we get a message that the account is already registered for internet banking.. Please be informed that the account holder is a 80 year old lady who has not activated any digital application for this account, then how did the net banking service through yono get activated because of which she the actual account holder is not able to to register herself in yono now.
Immediately de active all digital application connected to this account. we also request you to block all debits from the account till further instructions from her. (Only debits to be blocked)
we are unable to visit the branch - home or nearest branch due the covid 19 pandemic and lock down. & further the bank is closed from 10th april 2020 to 12th april 2020.

We appreciate a quick and fast action from your side. please confirm action taken by the bank by return email or a confirmation call on the registered mobile number in the account
Thanking you

Rama s
On behalf of my mother mrs. Lalitha raghunath

Respect Sir/Madam.
My Self Sunil Makhija. Proprietor Of SKM INDUSTRY. I have a taken a loan in HDB FINANCIAL Service for Enterprise Business Loan. Loan A/c no. 6413744 Dated February 2019.
Sir r u given RBI Guidelines Covid-19 EMI Moratorium.
I Also information to my HDB F.S. BY Mail in 30/3/2020 at 5.47 & it's EMI Date 4th of every month. I informed do to corona virous my All found R stop so please my EMI IS EXTEND for 2 Month. But no found in my ac of 4th March & yesterday I take a loan for my brother & today cut EMI FOR HDB F.S.
SO I WANT KNOW WHAT THE RBI GUIDELINES & MIN'S WHO NOT FOLLOW THE BANK. PLEASE LET ME KNOW WHAT ACTION DO Y TAKEN BY.
THANKS & REGARDS
SUNIL MAKHIJA
[protected]

Dear
Sir/ mem i will taken loan(20000) from KreditBee fiance company. My repayment date is 06/04/2020 but can't pay because all over place are lock down or I can't out my home and not manage my money.
So KreditBee team presser me for repayment money tomorrow. But i can't pay money. Because I'm nill. I will paymet him after lockdown.
Pleace help me

Dear
Sir/ mem i will taken loan (6500) from abcash fiance company. My repayment date is 27/03/2020 but can't pay because all over place are lock down or i can't out my home and not manage my money.
So abcash financh team presser me for repayment money tomorrow. But i can't pay money. Because i'm nill. I will paymet him after lockdown.
Pleace help me

Mr. 10023 Mera khata bank of India ka ha Axis Bank ATM 10023kat gaya hai 20/3/2020 mera account number [protected] IFC COD BKID0002041 BANK OF INDIA koi jawab Nahi dati

Dear sir/ma'am

I would like to file a complaint against credy online finance company registered under the name of kalpavitta finance private ltd. Based in bangalore.

I have an ongoing loan with company with an emi amount of 10706 monthly. However after the government announced its 3 months monatorium wavier due to the ongoing pandemic. I was informed twice by kalpavitta finance private ltd, via call on 30th march that no auto debit will be done for the next 3 months as per rbi rules. However post which i have been receiving calls and being harrased to make the emi payment. How is possible that after informing about thr monatorium they still ask for for payment and also constant harrasment. Every two days the company is processing auto debit in my bank account.

Kindly request your help in this situation what is the next step to be done. As i do not have the funds to pay the emi amount. And will require, the monatorium of 3 months

Sir, my emi has been deducted from my account (Ubi). I have taken loan from indian bulls financial service. They have acted against rbi rule.. Please consider my complain as soon as possible. Right now am out of work due to this corona. Can't effort emi (As per rbi rule)
My details
[protected]@gmail.com
Indianbull loan account. Pl50667623

Attention required! Payment for your RBL Bank Credit Card XXXXXXXXXXXXXXX7706 is due immediately. Total Amount Overdue: 6520.59 Minimum Amount Due: 6520.58 Visit https://rzp.io/i/lOvYMeS to pay now.

My account in Idbi Bank Ltd
And they deducted ecs charges but RBI rules 3 month not deduct any charges due covid 19 I m working health department in civi Hospital Lab technician and salary get later so my EMI presented so please kindly help me I m not getting only 10500/- salary how maintain the deduction amt 1770/- more for me

My amount rs. 24099 is in hold please revert it to my account as accidentally i transfer the money to a fraud man so please help me as soon as possible.

Fraud account details:-
Account no.[protected]
Ifsc code - ratn0000252

My account details are as follows:- parmeshwar pandey
Account no. - [protected]
Ifsc code - sbin0001061

Also 4 transactions are there rs.24997, rs.24998, rs.24899, rs.24999
Please any how manage, if these amount can also revert back to me.

I have already mailed to rbl bank
I also reported to crime branch dindori (M. P)
But i am very dissatisfied with the crime branch. They are not taking it seriously

Dear sir,
Iam Jeevan Kingaonkar.
As per your rule for 3 month no emi debited from our account because of lockdown... But sir today loan emi debited from Shubham finance

Hello Team,

I have taken loan from cashbean si many times and paid back always before the time line..now i haven't repaid as my friend update he repaid in view that he can take back.but now they are not providing loans.But they are harassing people to pay back loans.Niw in these panadamic days they neither allowing to hold the due days nor allowing us to repay and take back the loan.This is really harassing to people. For 3 days of overdue they charged me 700+ penality...for dusbursed amount of 10800 for 15 days to pay back 12419. So now i have to pay 13163 for 10800 in 19 days.

Dear sir,
Iam raman ranjan das and my phone no. [protected], sir,
As per your rule for 3 month no emi debited from our account because of lockdown... But sir today all loan emi debited from my account... Bajaj finserv company and idfc capital first company debited emi from my account.. Now i will suffer with difficult stages. And tommorow also one more bajaj finserv emi will debit that's bike emi.. Please sir now iam facing money problem for lock down... Also on date 5 i have a emi from kreditbee and on date 7 april also i have to pay one more emi from early sallery.. Please so do concern for me...

The rbi

I am writing this email in regards to the harassment of an nbfc (Cash bean). I have so many loans from them and paid before due date but this due to this lockdown i am unable to pay. These people are calling me back to back, my family and others too and charging high penalty everyday. I sent them email stating the same and called ss well, requested to allow me this month and atleast not to call and i am okay with penalties. They are not ready to listen or understand and just need money which i don't have right.

It's my humble request of rbi can do something about it.

Regards
Dinesh kumar
[protected]

Hello my name is love dutta actually i have taken one emergency loan from cashjet compony of rupees 4000 and there is my repayment date but due to lockdown in everywhere i m getting problem to repay my amount so cashjet compony is forcing me to do payment and they are calling to my all relatives and friends they have taken my phone daata also so please help me what can i do how can do repayment

I took loan from cashbean from march 16. Because of lockdown i couldn't repay the amount march 30. I explain the situation but they can't hear. Today the put penalty charge 137rs per day. I correctly paid 4times the loan amount with out any due. Now this happen because of lockdown. I asked 15days time. They won't give. Please help.. Please do any action...

We wish to inform that the following payments have been debited by our bank on 31/3/2020
1) term loan instalments and interest rs 2 lakhs
2) interest on cash credit for the period jan 2020 to march 2020 rs 3 lakhs
This is against rbi directive dated 27/3/2020
Quote
The reserve bank of india has decided to allow all lending institutions to permit a three - month moratorium on installments of all loans, where installments are outstanding on 31/3/2020. It has also allowed deferment of payment of interest on working capital.
Such delay in payment will not be considered as a default
Unquote
You are requested to inform us the procedure to be followed for reversal of the same

Dear sir/ madam,

During the present carona virus lock down, i am not in possition to withdraw and deposit or make neft to my loan amount.

I have not paid 2 installment due to closure of my working place. If i doesnot pay my installment my account will became npa.

Since you have given soft corner for non payment of emi, bankers are not cleared on it.

Kindly clear on said notification and also give soft corner to all person.

Call me on [protected]

I akanksha jain having saving account in union bank of india darya ganj, delhi. My a/v no. Is [protected] and mob no is [protected]. On 29 feb 2020 5000 +5000 dedicted from my account n i didnt get a msg from my bank. That daz i was booking a bus ticket from rajasthan travels n got a number from just dial n he sent me link for payment. After 3 daz i got to know about it. So i complaint on customer care n in the bank. I did fir also n i went to cyber crime also. But no action has been place from their side. I request you to refund my amount and take serious action against the person.

Dear sir/madam
I am nri in uk and have been unable to travel to india due to coronavirus and lockdown. I am senior citizen and in isolation in london. I have two post dated cheques from vipul ltd dated 20th december 2019. Can you please extend the validity deposit date so that i can deposit them after lockdown is over. I do not trust vipul to issue replacement cheques. I look forward to hearing from you.
I have attached images of the cheques.
Kind regards
Rajan walia
Email: [protected]@msn.com