Reserve Bank of India [RBI] Complaints & Reviews

Hi, my father got call from [protected], stating that call is from hyderabad bank manager and asking for atm card number and pin. He himself telling that he is a sbi bank manager and if we dont tell the details card is going to block.

Looks like he is targeting the rural population who can easily tell those credentials. Please take appropriate action.

To,
The team consumer complaints,
Indian consumer complaints forum
New delhi 110001

Respected sir,

Ref: your message on 26.08.2018 at 02.42 am to my mail-reg.

I have received a mail from i c c f new delhi, hello paul anandan, r. B. I sent you a message, you must log in to consumer complaints.in to see or reply to the message.

Rehards,
Consum, er complaints. Team

Dear sir, i am unable to see the reply of r b i hence i request you to send to my mail or pl inform the page no of i c c f and how to open.

Yours sincerely
Anandan. P
28.08.2018

I am an account holder with SBI (A/c.#[protected]), JNU new Campus Brach (10441), holding ATM Card # [protected] (currently blocked).

On 6th December, 2017 at about 12:50 pm somebody had withdrawn money from my account through ATM machine somewhere in Gurgaon (at ICI ATM SCVDL454). The details are : Rs.10, 000/-, Rs.10, 000/-, Rs.10, 000/- and last transaction is Rs. 700/-. Total unauthorised withdrawal is Rs. 30700/-. I have blocked my ATM Card immediately, after that incident and lodged complaint to SBI customer care on 6/12/2017. ATM Card is still in the possession of mine and I was on duty at JNU at that time.

(1) Amount Rs. 10, 000/- token no. AT[protected]
(2) Amount Rs. 10, 000/- token no. AT[protected]
(3) Amount Rs. 10, 000/- token no. AT[protected] and
(4) Amount Rs. 700/- token no. AT[protected]

I had lodged a complaint to the Police Station in this regards on that date and submitted ATM Transaction Dispute application form on 14/12/2017 with all other required information in the Branch. I have given some many reminders and visit my Home Branch (JNU New Campus Branch (10441) frequently in this regard. But it is almost 9 months till date I have yet not received any intimation/advised regarding credit of this amount to my account.

I therefore request you kindly expedite further necessary action in this matter and arrange to revert back the amount in my account.

Debasish Mondal,
Email : [protected]@mail.jnu.ac.in

Fund for the international development©
Reference code: ue/ueo/ec/ no 882/2016
Rue loi/wetstraat 175 b-1048/brussel belgique/belgium.
E-mail: [protected]@eufundsonline.com
Telephone +[protected].
Date: 23/08/2018

Attention:
We received and have noted your delivery address sent to us. This is to bring to your notice that you will be receiving your parcel in india, this office will be sending a diplomat from belgium to india for your delivery, our delivery diplomat by name, diplomat lucas antoine, will be leaving from belgium and will arrive your country on 24/08/2018 in new delhi (India)

The diplomat along side with necessary documents for the funds backing will be in india and on arrival of the diplomat, the diplomat will need to clear your parcel from the customs in new delhi proceed to reserve bank india to transfer the amount into your bank account. We also advise that you keep your winning information very confidential as our security policy demands to avoid double claims/impersonation and unwarranted abuse of this program by some individual amount.

Your award prize has been verified and approved for payment by this department. Your profile (Form) has also been received and filed along with other winning documents for record purpose. Delivery will be made to you by a high level diplomatic agent his name is mr lucas antoine, and your consignment code is (Eu/811euid/be) you are to keep your consignment code number very confidential from general public and keep me fully informed as soon as you contact him.

The diplomatic officer, mr. Lucas antoine, will be arriving india tomorrow morning, you are to provide him a copy of your id prove (Id card/ passport / voters card or copy any of your valid id proof) to enable him identify you before he will deliver your winning prize to you, below is his flight information:

Departure date 23/08/2018
Time: 10:15:00 p. M (Bel time)
Arrival date 24/08/2018
Time: 9:00 a. M (India time).

Your parcel contains all of the following items:
Demand draft of your rs. 5, 70, 00, 000 crore
Official winning certificate
Affidavit of claims eligibility).
Other covering documents.
Fund release order from financial service authority (F. S. A) (Alg)

Please be aware that your eu© fund (Demand draft) will be process through the rbi bank before transfer to your bank account.

The diplomat will be guiding you in respect of your grant and you are to follow instruction of the diplomat as soon as he arrive india. And feel free to always get back to me regards to any clarification.

Notice please keep this transaction confidential to avoid diversion of funds and also, you have to follow all instructions given to you by our diplomat (Mr. Lucas antoine) when he arrives in your country to enable a smooth transaction more so, you don't have to go to new delhi, the diplomat will visit you in your state to deliver all your documents to you and also to take some pictures with you and your family in your home address after the funds transfer from (Reserve bank of india) new delhi to your account.

Thanks and my regards to your family.

This mail received me on our gmail account.
Plz help me.
This is fake ya real.

We the reserve bank of india in new delhi are please to inform you that we have received your winning funds from bmw automobile company uk for conversion and to be credited to your account today but the united nation department refuses to approve the transfer of your funds until you provide the anti - terrorist certificate which will stand as a guarantee that the funds will not be used to sponsor terrorism, which is very important to you. The united nations organization senior officer and we the rbi had a serious discussion and he reminds us of the disaster that has happened in india for the past years. The afghanistan and pakistan and india issues, a lot of terrorism and bomb blast. We were also reminded of the bomb blast that happens recently in mumbai and new delhi that involve in killings many peoples' lives.

According to the un authorities, the indian government has enforced a law that, anybody that is receiving consignment or funds in india through any means whatsoever must issue the anti-terrorist certificate as a guarantee that, the consignment or funds will not be used to sponsor terrorism and any bomb blast in india.

When we make inquiries about the anti-terrorist certificate, we were told that the certificate will cost rs. Fifty-eight thousand five hundred india rupees (Rs.58, 500.00 inr), you have to act fast. As soon as the certificate is issued and submitted to the indian government, then your transfer can be done without any problem or delay.

It is upon this that we, therefore, request you to make arrangement on how to raise the money to enable the un issue the certificate so that your transfer can be done

You have to make the arrangement of the money so that we can tell you how to make payment for the anti-terrorist certificate. We have also informed the uk united nation office headquarters about the issue, they told us that we should tell the beneficiary of the funds to make an arrangement of the certificate because it's the indian government that requested for it. As soon as you deposit this charge for the anti-terrorist certificate to the indian government, your transfer will be done.

Kindly fill the form and return it, and also arrange the required of rs. Fifty-eight thousand five hundred india rupees (Rs.58, 500.00 inr) to obtain the certificate.

Attached to this email is the copy of anti-terrorist clearance form which you are required to fill and return as soon as possible.

We wait for your urgent response. Quickly fill the anti-terrorist certificate attached now and return back to us and also arrange for the payment faster and pay so that you can be able received your funds today. Please tell me is it true or fake.

Respected sir/madam,
I am a proud costomer of corporation bank. But recently the bank let down all my expectations.in kudayathoor branch (Branch code 1844) we have one atm machine, which has been down for more than two weeks. Shutter of the atm machine room is also down for many days. Many customers have given complaints to the branch manager, but invain. This is not expected from a premier public sector bank. As there is no other atms in nearby areas, the people need urgent attention towards this.

Respected Sir/mam,
On 16 august at apx 04:15pm I went to an atm for withdrawling money..
After entering the withdrawl amount (rs 6500) the transaction was failed but money has debited...
I also written a complaint at my bank branch but there is action taken yet...
account number : [protected]
bank branch . allahabad bank dhaurahraghat
Kindly process my refund as early as possible...

Please note, from day one i am having a problem with kotak mahindra bank. Very rude behaviour. The moment i deposited money to the bank, they deducted for two cards, (I have only one card), i deposited cash, so they deducted for that also, now i asked for a cheque book and it is chargeable. I have now transfered the amount to another bank, but they have not released the amount. I do not wish to continue with them, and being a zero balance account, i transfered the amount to my savings account, but they have not released the amount. Please help in closing the account, and releasing the money. The manage priti was very rude and not at all helpful.

Total i was travelling with the auto..i was having 10 rs coin only...i gave that to auto rickshaw ...but the man refused to accept that coin saying that it doesn't work here...i said ... Other people shop keepers take...he refused to take that coin...then started abusing badly...i dont care give money now...sir please take some strict action against them... Auto rickshaw don't accept 10rs coin and they only sometimes give...what will common people do.. who travel to office...i have photo of one auto rikshaw...which didnt accept money...it is the case of noida 62

A person telling he is the dy governer, mr n s viswanath, he has send his i d card copy also, to transfer rs. 7, 71, 93, 318.21, he asking again and again fees of thousands of rupees.;
His phone no. Is [protected] - he sending messages fromthis no. And emails sending from, [protected]@rbi.org.in and [protected]@rbi.org.in and [protected]@outlook.in.

I have confirmation wheter this is frad or original.
If it is realy hold good, pl confirm to my mailid
Mail id: [protected]@rocketmail.com
My phone no. 91 [protected]

As per request through telephonic call by the nominated representative of sbi credit in sbi, railway coach factory mancheswar, bhubaneswar branch, after repeated requests, i accepted his request and issued one sbi card no. [protected]. Till date, i have not used my card anywhere. Suddenly, i received a call from sbi credit card that, i have pending an amt. Of rs. 7500/- and immediately an amt. Of rs. 399/- has been deducted from my savings account and rs. 599/- on 27.04.18.in this regard, i had lodged one complaint at sbi credit card customer care, bbsr local office. I came to know from customer care office at saheed nagar, bhubaneswar that some body used my card fraduently. At customer care center, i have been assured that my card is blocked and no further deduction will be made. But, rs. 599/- has been deducted from my savings account as a minimum amount. It is very unfortunate to say that, i never expected this type of treatment in credit cards. I have requested to stop the deduction from my savings account and close my credit card. But, no action has been taken till date and regularly some minimum amount is deducting from my savings account.

In this regard, i have lodged a fir against the fraud at police station, mancheswar, bhubaneswar, odisha. No result has been found from their side also. Repeatedly, i have complained to customer care of sbi credit cards, but, same result. At last, i have requested to block my card and the customer care has confirmed me that the card has block. As on date, the outstanding amount is increasing day by day, i am unable to pay the such huge amount without using my card.

Sir, i request your honour to kindly inquire the matter and consider the outstanding amount which was fradulently used by someone through online. Please arrange to stop the deduction further from my savings account.

A reply in this regard is highly solicited.

Encl.: my emails and replies from sbi credit card

Thanking you,

Yours faithfully,

P. K. V. Ramana

Mobile no. [protected]

Email:[protected]@gmail.com

Hello sir/ma’am
I got a call on 19th of august 2018 at 03:09 pm with this number ‭+[protected]‬
And the man claims to be a bank employee and was creating a fake scenario about my atm to be blocked and some document related issue.
When i replied that i’ll be contacting my branch if there is any issue because i don’t want to share any details with the fake call then he started abusing me. I would request you to take some strict action against these fake people who are troubling your customers.

-thanks

The reserve bank of india electronic transfer dep
# 6, sansad marg, janpath, new delhi,
H. O. 110001, new delhi


Dear :sahaya prethi mol
Greetings from the reserve bank of india to you, we received your email you are advise to send the scan copy of the deposit slip and your id proof, for confirmation, your amount has been set for transfer. Proceed further and make payment for the crediting charges.

You are to locate the nearest punjab national bank close to your location and make the payment of rs 24, 500 inr only to the account details below.
And provide the scan copy of the payment slip to enable the transfer department commence on your transfer.


As soon as we receive the payments for the transfer approval fee to credit of your account with the sum of {4. Crore, 76lakhs = 500, 000 gbp} transfer which will take 24hours to be wired into your account that you provide.

Account details below:


Bank name :punjab national bank.
Account name:suraj singh
Account number:[protected]
Ifsc code:punb0070900
Pan. No. Hdhps5998l
Punjab national bank,
Branch:sadar bazar jhansi

Reserve bank of india thanks & regards
Foreign remittance department
Reserve bank of india
New delhi branch.
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This brings into your notice date on 8/8/2018 rs. 40, 970.49 transaction was happened with my sbi credit card n.0."[protected]". No information was leaked from my end such as card details, otp etc. I received the masses from concern bank dated on 8/8/2018 @ 2.17pm that rs.40, 970.49 made on sbi credit card xx3187 without effecting add'nl factor of authentication mandated by rbi, at freelancer.co. Uk. Then immediately i informed the bank @ 2.30pm and got the complaint no. "[protected]". Simultaneously i mailed at "[protected]@sbicard.com" and go the interaction id:1-[protected] from them, both were informed me that the transaction is not been done it is under settlement and it can't be process as we stop it. But yesterday i. E. 15-aug-2018 the said amount was debited from my account for the same merchant. Now bank are refusing to revers the amount therefore i'm writing this email to you for the justice.

On 15/08/2018 I had withdrawn ₹40000 from the SBI ATM outside the premesis of Bank situated at Noida Sector 56 branch, UP. Three of the ₹2000 notes were damaged, one being coloured, and the other two were severely torned.
I believe, on the next working day the concerned bank shall do the replacement. Kindly, do not charge because it's a genuine case. The CCTV footage can be traced in case.

Sir, my full name raj kumar & a\c no[protected] with icici anna nagar west branch chennai

i visited first time icici bank branch regarding this issue. He told me it is possible to correct the name but required three id proof.

i visited the icici anna nagar west branch chennai (Home branch) on 6th august 2016. After discussed the deputy branch manager. I submitted the name correction request letter along with id proof pan card, driving lience, aadhar card & passport with signed.
after 5 day i contact over phone she reply me this is on the process.

again i visited anna nagar west branch (Home branch) on 20th august 2016.
that day deputy branch manager as on leave and also try to contact over phone she is not answer the call.
again i discussed with branch manager she told me again you submitte
the name correction form along with id proof. Again i submitted the name correction form along with id proof pan card & driving licence & aadhar card.
today i contact over phone. She reply me it is not possible to correct the account holder name. She told me to close the this account & open the new account.
but my salary deposits & income tax return are associated with this account. I would not like to close this account.

note:
during account opening time i submitted the id proof pan card & driving licence. Both id proof having my name only raj kumar. But south indian people added the initial name "b" (Raj kumar b) ie first letter of my father name babu chand singh.
in account opening form i filled account holder name only raj kumar. But bank people my name added with initial name "b" in the form. Why that time my name not match with as per my id proof. This is not my mistake

On cancellation of my order flipcart had refunded rs 42999.00 wide id no.[protected] dated 21.07.2018 bank do not credit same my account. Complain no:[protected] dt 09.08.2018 lodged by bank of baroda dehgam for not crediting rs.42999.00 refunded by flipcart id no.[protected] dated 21.07.2018 in my account with bob dehgam. No positive result till to date

Veljibhai bhanderi [protected]
Mail id [protected]@gsfcltd.com

1:i had already lodged the complaint in sbi complaint portal ([protected] was ticket number) but in vaine because bank asked to go for kyc i had already submitted all relevant documents xerox copy and affidavit as desired to manager of concerned bank.

2:my father devi ram sharma deposited 3fdr's having acc no-[protected] with nomination number[protected], and 2nd fdr having ac no-[protected] with nominee number[protected], 3rd fdr have ac no-[protected]with nominee number[protected] and saving ac no-[protected] with nomination number 256

3:in all these nominee is myself (Radha krishan sharma) s/o devi ram sharma the bank is refusing to release the money to nominee and telling to bring the consensus of all legal here on the affidavit. And is also not transferring this fdr money to saving account of devi ram
([protected]).

4:i am approaching the bank for last 7 months but in vain. Please help to release the fdr money in favour of nominee or transfer the fdr money in saving ac of devi ram sharma.

5. I had already lodged the complaint to [protected]@gmail.com on dated 23 july 2018 but no reply received yet.

6. I attend home branch sbi bilaspur as per sbi customer care helpline person direction to attend the bank and your complaint resolved, but branch do nothing against complaint and asked that there is sitill no resolution of your complaint.

7. Please help.

Respected sir i did sent the complanit to rbi ombudsman
With the attached letter and documents two month ago 06/06/2018 till now i am waiting for your response
—
Regarding the fraudulent transaction in my account without my fault i lost-rs 1, 12, 787/-
According to rbi circular dated-06/07/2017 and information technology act rule no-3/section-43-a/limited liability clause if online banking fraud/siphoning of money reported same day then bank is liable to pay full amount return within fifteen days
But bank manager of sbi - chhatarpur - mp is refusing to abide by rule
—
Kindly go through my case and look into the matter
I have sent you complaint with all the documents in your bhopal address on dated 06/06/2018 two months ago,
Kindly respond as soon as possible//kindly give me a fair chance to represent my case and atleast do a fair inquiry in the matter

Sir i am amit biswas from patuli, sir on 4th agust Saturday in chatni bank s.b.i atm i tried to withdraw 30000 ruppes, the money was deducted from my account 9.34 a.m but the mesin couldnot dispence money, in 9.36 a.m its credited reverser atm withdrawal then same time 9.36 a.m again automatically deducted shows CSH wdl 30000 rupees plz sir credited to my money my account .. i complain customer care they said in 7 working days it was resolved but still today i have not got my money .plz sir help me plz as soon as possible creadit my account 30000 rupess.