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Reserve Bank of India [RBI] reviews & complaints page 77

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R
Rafik Rayta
from Bhavnagar, Gujarat
Jul 13, 2018
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Address: Bhavnagar, Gujarat, 364001

Using abusive words and telling get lost from the bank .We went for inquiry that amount was debited from our savings account .The manager removed us from the bank and no one replied us properly. The Bank we are connected is Bank of India Bhavnagar Main Branch and name of the officer was Mr.Avinash. We hereby, request you to kindly take serious against the bank and the officer.

Bank officers are not knowing how to talk with the customer.The answer always is Later on. No facility of RTGS/NEFT is available immediately in the bank. All the customers are treated as same.
So we hereby, kindly inform you and request you to take serious against issue, bank officials and specially Credit manager.

THANK YOU
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    christu
    from Tiruchirappalli, Tamil Nadu
    Jul 13, 2018
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    Address: Tiruchirappalli, Tamil Nadu, 620001
    Website: www.adspowersolution.com

    Received one payment from Tamil nadu Transport corporation, Kumbakonam, Tamil nadu (Account number - CA[protected] wide Cheque number 062148 dated 12/07/2018.
    Cheque deposited by us at our account (CA [protected] - Branch-Tennur, Tiruchirapalli, Tamil nadu, Branch Code- IDIB 000T010 ) on 13/7/2018 and the same was rejected by the bank due to " already issued" . Understand from the bank officials, the same Cheque number already issued and cleared during the year of 2008.
    How this happened in the nationalized bank/ or any malpractices happened somewhere in the system.
    Now our cheque has been returned to us without honoring. no proper answer from the bank staffs, So please investigate the same and take necessary action to find out the fact.
    Note : Issued Cheque scan copy enclosed.
    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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      A
      Ashish Kankani
      from Mumbai, Maharashtra
      Jul 12, 2018
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      Address: 400104

      This is CA Ashish Kankani from Mumbai, a Financial Consultant. I used to arrange Trade Finance like buyers credit for importers at very competitive rate.

      I just want to know when buyers credit funding would commence... i mean LOU Funding..All importers are stuck up because of high cost of debt...Also opening LC and availing suppliers credit is also a very tedious task... You can't punish the whole importer community at a large just because of fraud of one person..Pls strengthen the system but start once again buyers credit asap...

      Waiting for your prompt response...
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        S
        sonu_k
        from Delhi, Delhi
        Jul 11, 2018
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        Address: 110053
        Website: Kotak Mahindra Bank

        Hi All,

        I had applied for the credit card in Kotak Mahindra bank two months ago and after send so many mail to kotak bank and seniors then after card was issued to me. But i am surprised and shock when seeing card limits which is 15000 are you kidding me to give the card with no use as my salary is double of this credit limit. When I contacted your customer service they informed me that limit will be increased after 1 bill generation.

        As you can see that I have made all my credit card payments prior to due date always. Still my credit card limit is not increased yet and you are supposed to charge me annual fee for the limit of 15000??. that is why I am not using your saving account and I am the old customer of Kotak bank.

        I want the concerned team to look into this issue and further increase my credit limit 80k to 1 lakh or else I am going to close this card forever.

        CRN Number: 79078108
        Card Number: [protected]
        Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
        Jul 12, 2018
        Updated by sonu_k
        I am not received any update or reply on my complaint which is i raised against Kotak Mahindra Bank kindly look into the issue and please resolve my issue ASAP.
        Sir my account is held in syndicate bank ganjdundwara dist. Kasganj for one year .They cut 350 rup from my account without given before any in formation .When I ask him about it they did not give me any satisfactory ans And branch manager is not attend my call
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          J
          Jyoti Ranjan Rout
          from Pune, Maharashtra
          Jul 11, 2018
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          Address: 560076

          Hello Sir/Madam,

          My wife got a call from [protected] (True caller it shows- Tamilnadu, Rahul Kumar, Jio - service provider) and asked her that your SBI ATM is blocked. When she told that she will go directly to bank that [censored] scolded her and told her many bad languages. Can you please block this no. If you are not doing then let me know I will file a police complaint asap.

          Thank you
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            S
            Sybil kumar
            from Dehra Dun, Uttarakhand
            Jul 11, 2018
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            Sir, maine 8 may ko bank of Baroda ke atm se 3000 thousand karke two time paise nikale lekin atm se paise nahi nikale aur bank account se paise debit ko gaya maine bank me complent 9 may ko diya jisme se ek transaction ka paisa bank account me 17 may ko credit ho gaya lekin dusre transaction ka paisa mujhe nahi Mila Jo ki bank me dubara complent kiya tha.
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              V
              vinu757
              from Nashik, Maharashtra
              Jul 10, 2018
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              Address: 422209
              Website: www.pnbindia.in

              Respected sir/ma'am

              I Vinit Sunil Nagwanshi graduated in Mechanical Engineering from Pune University Maharashtra. further, I am Aspiring to pursue a Masters degree in Abroad university. According to admissions requirement, I have passed the entrance exam that is IELTS and on which basis I got admission letter from USA Gannon university Pennsylvania and also From the UK that is Nottingham Trent University. Unfortunately, I have to cancel my admission for Gannon University the USA because of the Nationalise bank not ready to give the loan Although I have all the documents, as per bank rules, Even I have an offer letter from UK university as I discussed earlier and the university has very fewer tuition fees, Nevertheless Banks are not entertained, So I requested to you that please consider my situation cause I have very few days to get admission in the UK and I had already drop my admission to Gannon University.
              I hope that the way will get out of the way.

              Thanks and regards,
              Vinit Sunil Nagwanshi
              [protected]
              Nashik, Maharashtra, 422202.
              Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                A
                from Noida, Uttar Pradesh
                Jul 10, 2018
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201308
                Website: [email protected]

                Dear sir/mam

                Before three days, I withdraw money from AXIS bank ATM malakpur greater noida . i found one note of 200 rupees very badly torn . then we call the customer care and visit nearest branch of axis bank alfa-1 greater noida up. where representatives of axis bank not agree to change to note and said visit on account branch then we visit sbi branch where sbi managers said revisit on axis alfa-1 branch.and after these matter axis representatives said visit on reserve bank of India for exchange one note of 200 rs. we have some pr video clips of talking with axis branch.
                Thanks & Regards

                Ayush srivastava

                Mob : [protected]
                +1 videos
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                  R
                  roopesh9540
                  from Gurgaon, Haryana
                  Jul 9, 2018
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                  Address: Hathras, Uttar Pradesh, DAI01274C
                  Website: IndusInd Bank

                  Hi RBI Team,

                  It is very pathatic customer experience, i am facing with IndusInd Bank, even there was fraud done with me.

                  My friend taken my parents document for guarantor in opening account with bank. I have not investigated much abot this and given my fathers documents to him.

                  Now he purchase a car with commercial number as Swift desire VDI on his name (Tejveer Singh) from Dev motors Hathras and he has submitted my father's (Bachchu Singh) documents as a guarantor. He cheated with me in that.

                  What exactly happened In that as we are getting notice that there is 2.5 lakh amount is pending and we have to pay that, How it can be possible. When I have identified that then I got that person submitted my fathers documents as a guarantor.

                  Now please find my concern below and give me clarification on that.

                  1. - How he can submit my father's document without confirming me and my . father. There should be my father available to have signature at bank on guarantor documents as per the RBI rules.

                  2.- Even i have checked with that person (Tejveer) also and he simply answered to me that you have not taken his signature as well on bank loan documents, That time he was on duty and you approved loan. I am really surprised to see that how it can be possible. How kind fraud business you are running.

                  I have not any issue what he has done or not. I am also government employee.

                  I wants to get my father's name away from this. He is responsible for all that fraud he had done in that.

                  NOTE : I wants clarification on this, otherwise i will go on social media and legal for this. Whatever the fraud you are doing. Please be informed that till the time i wants my father's name back from all this only, If i will not get any resolution than i will go legal for this.

                  That guy is working with Indian Army and how you have not recovered that amount from him till now.

                  Person name - Tejveer Singh, Village -Tikait(Sadabad), Hathras.

                  Loan details :

                  Deal No Deal Dt Customer code Customer name Guarantor name Relation Deal status Regn No OD/Advance SOH
                  DAI01274C 10/08/2015 CU5822328 TEJVEER SINGH BACHCHU SINGH CUSTOMER V 64000 208000

                  Regards

                  Roopesh Kumar
                  Contact Number : [protected]
                  Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                    S
                    SubratKRout
                    from Sambalpur, Odisha
                    Jul 9, 2018
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                    Address: Mayurbhanj, Odisha, 757041

                    THE RESERVE BANK OF INDIA ELECTRONIC TRANSFER DEPT, 6, SANSAD MARG
                    JANPATH, NEW DELHI, H.O. 110001, NEW DELHI
                    Our ref: Cub/Hog/Oxd1/2017 Email: [protected]@outlook.com
                    Payment file: RBI/id1033/2017/2018
                    Payment amount: 4.CRORE, 75LAKHS = 500, 000 GBPS
                    RESERVE BANK OF INDIA OFFICIAL COMPENSATION PAYMENT NOTIFICATION.
                    Dear Beneficiary:
                    The Foreign Exchange Transfer Department (RBI) hereby bring to your attention of the payment of your deposited fund here in the RBI, you were listed as a beneficiary
                    in the recent schedule for payment of the past edition email/sms award incurred by the BRITISH GOVERNMENT, which is yet unclaimed up-till date due to some circumstance.
                    According to your file record; your payment is categorized as: Contract type: Lottery/inheritance/Undelivered Lottery fund/
                    The Reserve Bank of India (RBI) Governor, Dr Urjit Patel and Ban Kin-moon Secretary-General of the United Nations met with the Tax Committee on Finance RBI Mumbai/Delhi
                    branch. Regarding unclaimed funds which have been due for a long run, At the end of the meeting (RBI)
                    Governor, Dr Urjit Patel man date all unclaimed funds to be released back to the beneficiary stating that it is an unfair practice to withhold funds for government
                    basket for one reason or the other for tax accumulations. Therefore, we are writing this email to inform you that (4CROER 75LAKH INDIA RUPEES) will be release to you
                    in your name, as it was committed by (RBI) Governor. Reply to Email: [protected]@outlook.com

                    To credit your account immediately you will have to send copy of your Pan/Voter card, and one picture of your passport size for file record, This is according to law
                    assigned and the security covering your fund from the source The assigned transfer department don’t have any right to DEDUCT from your fund because it’s made to
                    reach your account in complete Value. We decline for 5 working days after date of receiving this mail.
                    Also reconfirm your details- for crediting. Please you are advised to fill the form below and send it immediately to our transfer department through email below for
                    verification and prompt collection. Contact transfer Manager in charges of foreign exchange Transfer department Contact Person: Mrs Pooja Gandhi
                    FILL THE VERIFICATION FORM BELOW FOR PROMPT COLLECTION OF YOUR FUND Reply via: [protected]@outlook.com
                    1. Full Names:
                    2. Mobile Number:
                    3. Residential
                    4. Occupation:
                    5. Sex:
                    6. Age:
                    7. Country:
                    8. Marital Status:
                    9. Passport Size Photo:
                    10. E-mail id:
                    11. Bank Name:
                    12. A/c No:
                    13. A/c Holders Name:
                    14. Bank Branch:
                    15. Bank Swift or Ifsc code;
                    Reply to Email: [protected]@outlook.com
                    NOTE: (4CROER 75LAKHS INDIA RUPEES) will be transfer directly to your Bank Account immediately we receive your filled details. Also be informed that the assigned British
                    representative to supervise the transfer of your fund from the Reserve Bank is in the person of: (BRITISHDIPLOMAT) MRS.JESSICA ALEX .He will supervise the transfer and all
                    the documents will be sent to you by courier immediately the transfer of your fund is completed to your bank account.
                    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                      C
                      cs nitu agarwal
                      from Kolkata, West Bengal
                      Jul 9, 2018
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal
                      Website: www.bookmyshow.com

                      There has been an unauthorized transactions in my savings account ( A/c no. [protected]) through online mode which i completely unaware of, there is a fraudulent activity happened the details of which are as follows :
                      1. SBIPG[protected] Rs.2000/-
                      2. SBIPG[protected] Rs. 2000/-

                      I have raised online complaint vide Ticket No. [protected] & [protected]
                      kindly note that branch manager denied to take the written complaint & refused to take any action.

                      kindly initiate prompt action and legal steps to trace the corrupt person or persons and recover / Refund my unauthorised debit amount of Rs.4000/- . Please treat this as most URGENT
                      Jul 9, 2018
                      Complaint marked as Resolved 
                      no actions have taken to resolve my problem, when i filed a complaint it shows like compalint has been resolved.
                      Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                        K
                        khyoda joy
                        from Imphal, Manipur
                        Jul 9, 2018
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                        Address: 791110

                        CONTACT MR. VICTORY SUCCESS BENSON ON [protected]?. HE ARRIVED NEW DELHI INTER. AIRPORT TO TRANSFER YOUR 5 CRONE 60 LAKH INTO YOUR ACCOUNT. ENGLAND PETROLEUM

                        ENGLAND PETROLEUM . Kindly contact Edward smith he is in India to transfer your 5 Crore 60 Lakh into your account send acct details to him. [protected]

                        I send bank no and branch no and my phone no
                        Then they send me this on mail...

                        Welcome To Reserve Bank Of India Banking Service.

                        To Your Kind Attention: Valued Customer,

                        Welcome to Reserve Bank Of India online services where e-banking is
                        made easy and online e-banking facility capable of transferring large
                        sums of money on behalf of our customer anywhere in the world within
                        24hrs upon request.

                        Mr. Edward Smith from ENGLAND PETROLEUM has deposited Five Crore Sixty
                        Lakhs (5, 60, 00, 000.00 INR) to be credited into your bank account. So
                        kindly provide your account details .

                        Your award prize has been verified and confirmed by this Bank and you
                        are required to pay For our bank processing charges of Rs. 25, 800.

                        Find below the Reserve Bank Correspondence Accounts where you are to
                        make the deposit For the cost of bank processing charges.

                        CENTRAL BANK OF INDIA
                        ACCT NO [protected]
                        NAME: BIYAS KHANNA
                        IFSC CODE::CBIN0281268
                        BRANCH :NEW DELHI

                        Send scan copy of receipt of deposit with one passport size photos
                        and. check your bank account after 2 hours

                        Every document including certificate of fund, brochure of company has
                        been submitted by Mr. Edward smith from ENGLAND PETROLEUM

                        NOTE: Your 5 Crore 60 lakh has been covered with hard covered insurance
                        policy

                        And this makes it impossible for any deduction to be made from your
                        winning funds in your bank account currently with the Reserve Bank).
                        It might interest you to know that we have taken out time in screening
                        through this transaction as stipulated on our protocol of operation
                        and have finally confirmed that your Winning payment is 100% genuine
                        and hitch free from all facet and of which you have the lawful right
                        to transfer your fund without any further delay.

                        We hope you understand that this is a strict banking procedure aimed
                        at given the best services to our highly esteemed customers,
                        considering the amount Of money which is to be remitted into your Bank
                        Account and also to guarantee a successful And hitch free transfer.

                        Thank you for Banking with us as we promise to provide you with the
                        best banking services

                        Best Regards,

                        HEAD OF OPERATIONS TRANSFER UNITS
                        Then one lady call me on my no said that ki apko jo bola hai woh karna hoga apka paisa transfer hone ke liye to maine kaha hum jo paisa mila hai waha se bhi to kat saktein ho tho usne bola aisa nahi hoga...or jo humne first complaint kiya woh galat ho gaya esiliye mein duwara compliant kar raha hoon.
                        Thanks
                        From Khyoda Joy
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                          Shivranjani.n
                          from Bengaluru, Karnataka
                          Jul 9, 2018
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                          Address: Bangalore, Karnataka, 560094

                          Today Morning got a call from [protected]. I get numerous times such calls. I know they are fraud call, I sometimes ignore and sometimes get angry and disconnect the call. Today thought to complain about. Caller said that ATM card is blocked bcos I did not submit Aadhaar and PAN card to bank after GST changes. I got to know, this fraud call. When I objected he started abusing so badly that I cannot tell it. I think such people should be discouraged immediately. I feel senior citizen are vulnerable for such frauds.
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                            T
                            TanKau
                            from Delhi, Delhi
                            Jul 9, 2018
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                            Website: Gmail, Mobikwik, Paytm

                            My email id was hacked and a fraudster used the details and otp to transfer the amount from my credit card to his RBL Bank account. I have already lodged the complaint with the respective merchant but since the amount is already transferred to bank account they cannot do anything. IFSC Code related to the branch is RATN0000189. The amount was first transferred to Mobikwik and Paytm wallet. From thereon it was used to pay to a merchant and make a transfer to Bank account. I have received the transaction from Mobikwik team. O ahve also lodged the complaint with Paytm and they are working on it. This happened on 8th July between 3 to 6 a.m. al my cards are now blocked that were used to do these transactions.
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                              Arbind15
                              from Talcher, Odisha
                              Jul 8, 2018
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                              Address: Balasore, Odisha, 756001

                              Dear sir,
                              PAYTM BANK has so too much problem, In 5 july 2018
                              I was recharge my DISHTV though using paytm of rupees - 1279., it was successful at that time. but still now of 8th July, dish TV is not recharged.
                              I was complained several time regarding this transaction through msg b'coz they don't provide any coustomer care no .several msg gone, but not get a single response or solution .

                              It was more interesting when I call to dishtv CARE they 1st ask me to wait for 24 hr, then your transaction will be successful .when not done after 24 they said to register a complain and it will resolved in next 24 hour . Then after 24 hour
                              When I call to dishtv CARE they said that this transaction was Unsuccessful you have to call after 5-6 days . Then sir what can do a common people.

                              Complain no on dish tv[protected]
                              Successful Transaction id- S64480541
                              Transaction amount -rupees1279

                              but still now
                              Please sir, they don't value of our money,
                              Kindly make a solution .
                              Thank you
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                                K
                                krishna deo Singh
                                from Mau Aimma, Uttar Pradesh
                                Jul 7, 2018
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                                Address: Kanpur, Uttar Pradesh, 208027

                                Purchased 1 gms of gold for Rs.3150, SGB 2016-17 through Post Office, Investor ID:[protected], Certificate Number SGB[protected] on 30.09.2016 and 1 gms of gold for Rs.3150, SGB 2017-18 through Post Office, Investor ID:[protected], Certificate Number SGB[protected] on 28.07.2017 but not yet received quarterly interest as per the terms of the issue. Please help and arrange regular credit. When I contact the local branch of Post Office they express their inability to solve the problem and ask me to contact RBI instead.
                                Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                                Shopkeeper why not accept 1 rupee coin.? This is very problem for customer
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                                  raghuveer.banna4
                                  from Udaipur, Rajasthan
                                  Jul 7, 2018
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                                  Address: 313001

                                  Due to promise for employment in abroad region a person from Gorakhpur asked for 55, 000 in Bank. Money was transferred Dtd. 12-April 2018 via online from my Axis bank (A/C #[protected]) to Mr. Satish Verma, Union Bank f India, Gorakhpur (A/C #[protected]).

                                  Complaint has been made at Local Bank Barnch and Police station but the process is getting delayed since 09th June 2018.

                                  Request urgent solicitation for refund in my Bank account.

                                  Regards,
                                  Raghuveer Singh Rathore
                                  Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                                    M
                                    mitalitoraskar
                                    from Mumbai, Maharashtra
                                    Jul 6, 2018
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400078

                                    Respected Sir/Madam,

                                    I am Mitali M Toraskar I have complaint of fraud transaction dated 18th May 2018. After all verification and investigation ICICI Bank have credited the amount Rs.20900 in my account on 29th May 2018. I thought the matter is closed and was relaxed. But recently on 5th July 2018 now again they have debited amount, and was shocked again. For explanation I called the Customer Care they gave me the reason its not liable so go for an police complaint and ICICI Bank had mailed me which I will attach along this mail.


                                    Please clarify the exact reason why I should bear the mistake of the Bank. It is my hard earned money I need the money to be refunded to my account or else I will be force to go legally and will also make a note that this is what happened with me in the newspaper too. I am not at all satisfied and have faith in ICICI Bank.

                                    For your information I have already made the complaint in Consumer Affairs dated 23rd May 2018

                                    Please do reply at the earliest. Awaiting for the prompt reply.

                                    Regards,
                                    Mitali Toraskar
                                    [protected]
                                    Sep 26, 2018
                                    Complaint marked as Resolved 
                                    Thanks for the prompt reply : I have complaint in ICICI Bank vide complaint no SR544929366, and Consumer Affairs complaint no : 743782 and received email from ICICI Bank is [email protected] and [email protected] Once I received the call from the Manager Ms. Pratibha Ranpise 022 30065023 on 6th July 2018 at 3.30 p.m
                                    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                                    Jan 18, 2019
                                    Updated by mitalitoraskar
                                    I am Mitali M Toraskar I have complaint of fraud transaction dated 18th May 2018. After all verification and investigation ICICI Bank have credited the amount Rs.20900 in my account on 29th May 2018. I thought the matter is closed and was relaxed. But recently on 5th July 2018 now again they have debited amount, and was shocked again.

                                    No Justice to my complaint even 8-9 months goes
                                    Jan 18, 2019
                                    Updated by mitalitoraskar
                                    Now I Close My Account on 05th January 2019 in ICICI BANK But I Want My Money Refund Back.
                                    May 08, 2019
                                    Updated by mitalitoraskar
                                    I am Mitali M Toraskar I have complaint of fraud transaction dated 18th May 2018. After all verification and investigation ICICI Bank have credited the amount Rs.20900 in my account on 29th May 2018. I thought the matter is closed and was relaxed. But recently on 5th July 2018 now again they have debited amount, and was shocked again. For explanation I called the Customer Care they gave me the reason its not liable so go for an police complaint.

                                    No Justice to my complaint even 1 Year goes.

                                    Now I Close My Account on 05th January 2019 in ICICI BANK But I Want My Money Refund Back.
                                    Aug 24, 2019
                                    Updated by mitalitoraskar
                                    Sir / Madam

                                    When My Money Refund Back ?
                                    As per RBI, Levying fees on debit card transactions by merchants is unfair, yet there are merchants who charge ~2-3 % on purchase with debit cards.

                                    How is govt or RBI taking steps to ensure that common man doesn't pay fees for purchase using debit card?
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                                      koshygeorge
                                      from Aluva, Kerala
                                      Jul 6, 2018
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                                      Website: [email protected]

                                      Sir, Registered my profile for Job opportunities with "Indeed". There after received calls from [protected], [protected], [protected], [protected] and collected Total Rs.124100 as refundable amount in different heads.They have collected money through PayTM, ICICI A/C.[protected], IDFC A/c.[protected]. Also their contact E Mail ID is [protected]@gmail.com.
                                      Now again asking further money to refund this amount. Daily they are calling me for further money. Now I doubt this is fake and cheating me. Please make an enquiery on this and help me to get my money refunded.
                                      Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                                        ajoypanvel
                                        from Mumbai, Maharashtra
                                        Jul 5, 2018
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                                        Address: 421503
                                        Website: Prashant @Merchant Partner, [email protected]

                                        आदरणिय
                                        विषय: -- कैश लेस ट्रांजेक्शन में जालसाजी complain against HDFC Bank
                                        संदर्भ: -- बैंकिंग लोकपाल योजना 2006 (बीओएस- 2006) शिकायत संख्या: 8548/2017 - 18.
                                        दिनांक 13 दिसंबर 2017. विरुद्ध: -- Axis bank & SBI.
                                        Ref :-- HDFC Bank RE:'HBL=[protected]' card swipe fraud case
                                        MerchantHelpdesk.[protected]@hdfcbank.com
                                        प्रधानमंत्री कार्यालय को भी लिखा, PMOPG / E 2018 / 0187730, 21Apr 2018
                                        श्रीमान्
                                        सविनय निवेदन है कि, कैश लेस परचेजिंग के दौरान मैंने Axis bank का कार्ड स्वाइप किया ₹18000. के लिए । दुकानदार ने कहा कि उनके एकाउन्ट में पैसा नहीं आया । इस तरह मुझसे 3 बार कार्ड स्वाइप कराया गया । तीसरी बार कार्ड स्वाइप करने पर दुकानदार ने कहा कि उनके एकाउन्ट में Rs18000. जमा हो गया ।
                                        लेकिन मुझे Axis bank का मैसेज आया कि मेरे एकाउन्ट से Rs 18000, Rs 18000, Rs 18000 के तिन ट्रांजेक्शन यानी Rs 54000. निकल गए । दुकानदार का SBI बैंक स्टेटमेंट भी देखा गया, उनके एकाउन्ट में सिर्फ Rs 18000. जमा हुआ था, लगातार प्रयासों के बाद मेरे पास पक्के सबूत है कि
                                        मेरे 36000 रूपये HDFC का बिजनेस पार्टनर "प्रशांत सेलकर" जो "सुविधा" @ Suvidha के नाम से बिजनेस करता है,
                                        Rs(18000 + 18000 + 18000) के ये तिनों ट्रांजेक्शन इसके एकाउन्ट में जमा हुआ था, और सिर्फ एक ट्रांजेक्शन का 18000 रूपया दुकानदार "दीपक चौहान" के SBI एकाउन्ट में गया ।
                                        उपरोक्त सभी बातें HDFC के बिजनेस पार्टनर "प्रशांत सेलकर"
                                        Merchant Partner, prashant.[protected]@suvidha.com @Merchant Partner @ Suvidha, को पूरी तरह से जानकारी है ।
                                        इसके बावजूद आज 17 महिनों के बाद भी मेरे 36000 रूपये मुझको वापस नहीं मिले ।
                                        कैसलेस ट्रांजेक्शन का यही हाल है ?
                                        बैंकिंग लोकपाल को मैने पूरे सबूत दिये, बैंकिंग लोकपाल योजना 2006 (बीओएस- 2006) शिकायत संख्या: 8548/2017 - 18
                                        प्रधानमंत्री कार्यालय को भी लिखा, PMOPG / E 2018 / 0187730, 21Apr 2018
                                        मेरा पैसा मुझे वापस नहीं मिला और इन लोगों ने इस केस को close कर दिया । कोई सुनने वाला नहीं है ।
                                        मेरी उम्र 70 पार कर रही हैं । कोर्ट कचहरी का चक्कर लगाने के लायक मैं नहीं हूं ।
                                        आदरणिय
                                        मेरे लिए Rs 36000. एक बहुत बड़ी रकम है, यह रकम आप मुझे वापस दिला सकते हैं।
                                        इस उम्मीद के साथ इस गरीब ने आपको जो कष्ट देने की धृष्टता कि है, बारंबार क्षमा याचना करता हूँ ।
                                        अगर आपको कुछ और जानकारी चाहिए तो कृपया निचे दिए गए नम्बर पर जरूर संपर्क करने का कष्ट करें
                                        मोबाइल नंबर[protected].
                                        दिनांक 05 जुलाई 2018 ।
                                        बहुत बहुत उम्मीदों के साथ
                                        अजय कुमार सिन्हा ।
                                        नवी मुम्बई, जिला ठाणे, महाराष्ट्र
                                        धन्यवाद
                                        Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                                        Dear team

                                        I am customer if hdfc bank credit card
                                        I am used 35k against 35k I am paid approx. 50 to 60k.
                                        now I am stuck in medical problem due to that I am no paying cc payment from 4 to 5 month.

                                        now hdfc collection dept. harassing me daily basis
                                        I am not able to pay any payment till next 3 to 4 month

                                        rgds
                                        Nikhil dev
                                        [protected]
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