[Resolved]  RummyCircle.com — my rummycircle closed

Address:Gulbarga, Karnataka

Hi sir i am manju
[protected]@gmail.com my account as been close for security reason
Open my account now i will join the game my user name is manju5690 please open now immedetly so please response me what happend my account an also open my account as soon now i will join to the game sir please immediately in blocked my account now let join to the game lobby thank you...
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 15, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Jan 12, 2019
Updated by Rx Suri
Hi sir I am manju
[protected]@gmail.com my account as been close for security reason
Open my account now i will join the game my user name is manju5690 please open now immedetly so please response me what happend my account an also open my account as soon now i will join to the game sir please immediately in blocked my account now let join to the game lobby thank you..

Verified Support
Jan 15, 2019
RummyCircle.com Customer Care's response
Dear Player,

Our system detected that you have violated Bring a Friend terms of service of RummyCircle. Hence, as a security measure your account is placed on temporary hold and the investigation is in progress.

If you believe this email has reached you in error, we request you to upload a scanned copy of your PAN CARD along with an address proof on https://www.rummycircle.com/player/account/profile.html.

This would help us establish and confirm your identity. Once the documents received are in order, we will update you about your account activation.

In case you have changed your contact no registered with us, kindly email your new mobile number to [protected]@RummyCircle.com so that we can update our records.

Regards,

Fair Play Team

[protected]@RummyCircle.com

*For ID proof: Only PAN Card will be accepted

*For Address proof: Kindly upload any of the following documents:

1. Aadhar Card

2. Passport

3. Driving License

4. Voter ID card

5. Combination of PAN card and Electricity Bill

6. Combination of PAN card and Telephone/Mobile Bill

7. Combination of PAN card and Bank Account Statement

8. Combination of PAN card and Bank Passbook

9. Combination of PAN card and Ration card.
Complaint comments 

Comments

My username is nikhil7539, I can't play my cash game, it's reason my account closed for security purposes. Kindly clear this problem and the best result for your honesty sides so please clear this problem l can't operate my account and cash game, kindly clear this problem and again not issue for this one. Thank You

nikhil7539's reply, Jan 13, 2019
My username is nikhil7539 my account closed dear sir I can't play my case game it's reason my account closed for Security purposes kindly clear this problem and the best result for your honesty sides so please clear this problem I can't operate my account and cash game, kindly clear this problem and again not issue for this one Thank You
Hi sir am yogesh a v . please I can't play cash games my account is closed some security reasons. Pls help me...

I cannot play with game one msg see contact to customer support team why can you attend that game's
I can't login in game
How ?
Please open My account
My name is jatin

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RummyCircle.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    2465
    Pending
    670
    Resolved
    1130
    RummyCircle.com Address
    P.O.Box 17640, Malad (W), Mumbai, Maharashtra, India - 400064
    View all RummyCircle.com contact information