[Resolved] Samsung — Cheating | |||
Hi, I had bought Samsung Galaxy S4 Black Edition on 25th April 2014. It has been showing problem of screen blinking, network dropping etc since september 2014. I contacted Samsung CEO office via email and hence I was directed to take my phone to service centre. I, According to them went to Karnal Service centre and they only updated the software and returned it to me. Again I observed that problem was not gone and in addition THE PHONE STARTED HANGING which never happened before. Then, again I went to karnal service centre on[protected] and again mentioned my complaints which are mentioned on my bill no: [protected].But once again instead of solving my problem, they CHANGED A PART WHICH WAS NOT EVEN MY COMPLAINT they changed the part of charging port for which they never told me, never took my permission and when i complained that why you didnt informed me without changing the part, mr. Atul said: we cant call every customer for these things but the question is when i called him twice that day about my phone info why he didnt even informed me that time? which when I complained to their CEO office, in a conference call Mr. Atul from Samsung Care said: the phone was not able to connect through their PC while changing the software BUT THIS IS COMPLETELY FALSE AS I JUST BEFORE SUBMITTING MY HANDSET TO SAMSUNG TRANSFERED ALL MY DATA TO MY LAPTOP FROM THE SAME PORT SO THIS A A CLEAR FRAUD. So this is their misleadingand I feel this is a fraud with me and I have all the proofs of that with me. So I now at any cost want a REPLACEMENT thats it Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Hi Dr S,
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Your order 57356997 has been shipped and your tracking details as given below:
Carrier Name: Delhivery
Tracking Number: [protected]
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Here're your Order Details:
Order Date: 20 Jun 2015, 12:06 PM
Image Product Quantity Unit price Discount Subtotal
Samsung Galaxy Grand Prime -White
Code: 72288570
Merch Ref: MDUK-SUB-SAM-G530H
1 Rs.15, 199 Rs.3, 299 Rs.15, 199
Subtotal : Rs.15, 199 Shipping Cost : Rs.0 Total : Rs.11, 900
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Dr S Bawri
Bissau College, Midland, Jowai Road
Shillong, Meghalaya 793003 India
Shillong, Meghalaya 793003
India
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Thank you for shopping at ShopClues.com
Your order 57356997 has been shipped and your tracking details as given below:
Carrier Name: Delhivery
Tracking Number: [protected]
Track your Shipment: To track this package goto http://track.delhivery.com/p/ and enter the tracking number shown above.
Here're your Order Details:
Order Date: 20 Jun 2015, 12:06 PM
Image Product Quantity Unit price Discount Subtotal
Samsung Galaxy Grand Prime -White
Code: 72288570
Merch Ref: MDUK-SUB-SAM-G530H
1 Rs.15, 199 Rs.3, 299 Rs.15, 199
Subtotal : Rs.15, 199 Shipping Cost : Rs.0 Total : Rs.11, 900
On Order Completion, You Will Earn Clues Bucks: 304
Shipping Address:
Dr S Bawri
Bissau College, Midland, Jowai Road
Shillong, Meghalaya 793003 India
Shillong, Meghalaya 793003
India
What happens NEXT?
- You or any authorized person must be available to accept the delivery with the ID card.
- Timely communication will be shared on your registered contact details.
- You can track your order status on MyAccount.
Need any help?
Please write to us at shopclues.com/support
Warm Regards,
Team ShopClues
sir
I had bought a mobile set online through shopclues and they had assured me that it is a dual sim set. on receiving the set it is found that it is not a genuine samsung product. not even one normal sim can be inserted. moreover it had no warranty card nor a bill nor the instructiuon booklet. I had written an email to shopclues but till now they not responded
I had bought a mobile set online through shopclues and they had assured me that it is a dual sim set. on receiving the set it is found that it is not a genuine samsung product. not even one normal sim can be inserted. moreover it had no warranty card nor a bill nor the instructiuon booklet. I had written an email to shopclues but till now they not responded
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Thank you for shopping at ShopClues.com
Your order 57356997 has been shipped and your tracking details as given below:
Carrier Name: Delhivery
Tracking Number: [protected]
Track your Shipment: To track this package goto http://track.delhivery.com/p/ and enter the tracking number shown above.
Here're your Order Details:
Order Date: 20 Jun 2015, 12:06 PM
Image Product Quantity Unit price Discount Subtotal
Samsung Galaxy Grand Prime -White
Code: 72288570
Merch Ref: MDUK-SUB-SAM-G530H
1 Rs.15, 199 Rs.3, 299 Rs.15, 199
Subtotal : Rs.15, 199 Shipping Cost : Rs.0 Total : Rs.11, 900
On Order Completion, You Will Earn Clues Bucks: 304
Shipping Address:
Dr S Bawri
Bissau College, Midland, Jowai Road
Shillong, Meghalaya 793003 India
Shillong, Meghalaya 793003
India
What happens NEXT?
- You or any authorized person must be available to accept the delivery with the ID card.
- Timely communication will be shared on your registered contact details.
- You can track your order status on MyAccount.
Need any help?
Please write to us at shopclues.com/support
Warm Regards,
Team ShopClues