[Resolved]  Samsung — collecting money fraudulently.

Address:

Khordha, Odisha, 752030

A semi-automatic washing machine model no. (6203) with sl. No.32987 was purchased from m/s. P k electronics, p k complex, main road, balugaon, dist-khurda, orissa for my age old parents living in our native village in dolomundai. Unfortunately the internal wiring was eaten by rats and a complaint was lodged on 04/07/18. Mr. Bapi rout (Ph. No.[protected] & another young lad (Both representatives from samsung, bhubaneswar) came and replaced some parts and promised to change some more parts as the same was not available with them and charged rs.2, 200/- from my parents but no cash memo/invoice was given. Time and again my parents are calling them to make the washing machine functional but they are not coming and now they have stopped responding. I therefore request your good office to look into the matter. I would like to mention that myself & my elder brother are working in police department and stay away from odisha.