[Resolved]  Samsung India — cell phone screen discolored within warranty

Address:Gurgaon, Haryana

The phone screen started going black slowly from left bottom side suddenly without any external damage/fall etc. It was suggested by the dealer to go to authorized workshop. When I contacted them they are insisting that it is not covered under warranty.
My father has been working with Hyundai and Daewoo companies on a very senior position for a long time and insists on buying only Korean products due to expected good quality, but my experience has been really bad for Mobile phones.
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Sep 3, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

My mobile number is [protected]
Email id is [protected]@gmail.com
there is no reference id i habe attached the job sheet that they have given me...

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