[Resolved] Samsung India — Complain regarding repair of samsung mobile

Gangadhar@1234

from Patna, Bihar

Address:

800025

I have purchased a samsung mobile model no sm-e700h/dd on 24.11.2016. now it has become non functional. as it is under the warranty period and the equipment has already been submitted at a. k. service, samsung mobile service centre, 1st floor maa complex, opp - vau's maruti service centre, near passport office, ashiana digha road, patna - 800014 for repairing on 14.09.2016. as i am an inspector of income tax department and emergency is involved in my nature of job. after five days of giving equipment i personally visited to the service centre and explained about the emergency. as the sim provided by the department is a nano sim and i have no any alternate mobile for use. keeping in view the fact and circumstances kindly look at the matter at the earliest. thanking you.

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Oct 28, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd