[Resolved]  Samsung India Electronics Pvt Ltd — no cooling in refrigerator

Address:

Haridwar, Uttarakhand

i have purchase brand new samsung refrigetor m.no.REF-RT26FAKMASE dated:12/04/2013, from yr auth.dealer M/s raghukul electronics, jwalapur-249407, i have login complaint yr c.care dated:13/06/2013 complaint no.84524860 for ice storage box leakage, i have repeat the same 15/6, 26/6, 28/6, 02/07, 18/07, s.centre replace box on30/07/2013, then dated:23/08/2013 i have login complaint at c.care no cooling in refrigerator yr service centre attand dated:29/08/2013 & replace censor cooling was normal, again dated16/11/2013 same complaint was repeat no cooling in refrigerator again i have login complaint yr c.care dated:16/11/2013, till time no responce from yr side. i am very upset for yr side &amp quality of product, may i requested pl replace my refrigerator with new one . Regards, Arun kumar Bains 113 / vasant vihar, railway road Jwalapur-Haridwar pin-249407 m.no.[protected] [protected]@gmail.com Reply from samsung :- Dear Mr. Arun Bains, Good Morning, This is Ruchi Jaiswal, Customer Experience. Thank you contacting our CEO’s Office. First we would like to apologies you for the inconveniences caused to you. With reference to the trial mail and telephonic conversation with you, we have noted down your feedback regarding the problem in your Samsung Refrigerator. We would like to assure you that we have shared your feedback with service centre and our senior service engineer will visit your place today. He will check your refrigerator as per your concern and genuine repair will be performed. If in case you feel any problem please contact us. Thanking and assuring you for best services always. With Best Regards, Ruchi Jaiswal Senior Executive - Customer Experience Samsung India Electronics Pvt. Ltd D/Sir, Issu pending till date & time, may i requested pl help n oblige me, i have also BP & hart patationt.