[Resolved]  Samsung India Electronics — Samsung mobile NOTE-4 display not working within 20 day of purcharged

Address:

New Delhi, Delhi

Dear CEO, Pls inform you that about your service where I purchased Samsung Note-4 on 7th Dec 14 and after purchased on next day I feel I taken wrong step to sale Apple I-6 and purchased Samsung N4 ?? because during operating your phone I found your phone was not proper working(male functioning) some time screen goes off and after many time press then intermittent screen comes on/2nd reason after fully re-charges your battery backup to poor so finally after week I move to dealer where from I purchased and request your phone are not proper working and explain all issues which facing last 8 days but he doesn't’given proper respond and told pls sale these phone 30 % deducts amount we will give new apple I6 phone !! After these conversation I move out from his shop and reach at your OKhla Service(SouthDelhi) center whichs Handling by HCL and I updated my issues and problem and request for brand new phone but your service desk refused and told we will repair and they kept my phone for repair and give job card ( bill no[protected] without any stand by provide))and ensure phone will be delivered same day evening(after material availability in store )will handover and inform to you but I have not received same day any call from your side and next day(27th dec14) I request to your call center MsNeha and updated all histrey and after that she raised Complaint and told within 2 hour your will received call back from service center but no one callto me and finally I directly reached your Okhla service center and taken token no D220 and after my turn counter no 1 Madam told your phone are notready due to part not available and will inform you on Tuesday.after all story I request to madam I Purchased your Higher end phone where you have not given any proper information/support/even have not provided Standby set? And I moved out from your service center and purchased Nokia 630 mobile fro stand by because my all work was suffering and not touch with my office team, so request youpls replaced my cell with brand new one and obliged and in case any issues for replacement pls let me know so I forward my case toconsumer /media with video whichs I taken from date of purchased to servicecenter <?xml:namespac e prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Regards Yogendra [protected]