[Resolved]  Samsung India — facing issue after doing software update, very disappointed by samsung

Address:

chandannagar pune, Pune, Maharashtra, 411014

Hi team,

This is rajendra tavhare. I have been using smasung galaxy a8 with no problems and also happily... Suddenly before 3 weeks i get the update on my mobile... And i did... And problems started...
1) mobile excessively heating while using or just put on internet only... (Before update there was no problem like that..).
2) mobile battery would be drain in 2-3 hours (Before that # update i was use mobile whole day (Once charged) without charging.).
3) when i m using headphone and those are samsung original headphones automatically anything happens like mobile will make calls... Or automatically starts or stop song or next song... What is happening.
4) and mobile started lagging.

I am big fan of samsung mobile. But samsung disappointed me.

If you are well tested or not sure about your updates then why would you release them... We do not expect that thing from... Huge company like samsung...

I tried every way possible samsung customer support told me to do
I called to samsung care they told me to reset your mobile setting firstly
Then second time they told me to format your device... And did both of that thing... And one more thing sansung care told me they will release on software update as soon as possible for your mobile... But samsung did'nt.
I tried all the way and finnally i decided to go for cunsumerforum

I dont know how but samsung should take care of my complaint and must do whats rightfull and needful. I still belive on samsung

Samsung should replace my mobile device

Rajendra tavhare
Serial no. Rz8g90332v
Samsung a8 3 gb
Samsung have my mobile no.

See problems like me of customers

My friend also told me even after replacing camera module the problem will happen again. This is also mentioned by many folks on different different forums. Check link:

https://us.community.samsung.com/t5/Galaxy-Note-9-Questions-and/Note-9-camera-le...⇄

https://us.community.samsung.com/t5/Galaxy-Note-9-Questions-and/Note-9-Weird-vib...⇄

https://forum.xda-developers.com/galaxy-note-9/help/note-9-camera-buzzing-vibrat...⇄

https://forums.androidcentral.com/samsung-galaxy-note-9/906314-camera-buzzing-so...⇄

https://www.consumercomplaints.insamsung-india-note-9-camera-issue-unsatisfied-customer-c2233763

Also see that issue i have tried each and every this as per your customer support says nothing worked mobile is badly heating and also battery is dranings badly after this software update.

I was decided to buy m30 for my dad but now after seeing all this i will go for redmi mobiles... I dont trust samsung anymore

What a irresponssible company... Without testing releases the updates

Greate job... Just making fool to the customer just buy expensive mobiles and after some time samsung will release one update regarding destroy all mobiles

I dont know how you do i need my mobile work properly as before it was working.

Mail id:- [protected]@gmail.com
Mobile no. [protected]

Plz dont call fake callers

And didnt recieve any call from samsung yet