[Resolved] Samsung India — faulty refrigerator | |||
I had purchased a sbs 700litres from reliance digital phoenix velachery. I have been having issues in my billing, and hdfc ppl. After a week my fridge was delivered and a reliance engineer vignesh was sent for demo and installation. He just opened the box and left the place taking 2000 from me. On the very same day i had lodged a complaint with samsung. And reliance store too. I found droplets of water formed around the vent and vegetables were getting stale and rotten. Again i made complaints regarding this issue and demo too. After couple of calls reliance ppl dropped in on sunday 28july. They came for a demo and said internal issues with fridge only samsung engineer has to deal and open. A new born, but full of defects and malfunctioning. It's horrible and frustrating experience. Y should i put up with a faulty new fridge. It's been a mental strain and so far no one has called nor turned up.. Regards meenal narayan Was this information helpful? | |||
Sep 3, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Aug 02, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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