Samsung India — Lcd tv horizontal lines on display problem | |||
I bought one Samsung LCD TV model 450 4 series on November 2010 it was cost of 28000 rupees at Bajaj electronics hyderabad. it was carry to my home town kakinada and open the seal and make it power switch on then remote pressed it wasn't on no picture then pressed on tv then it was on immediately i had contact with sumsung customer care then they came and solve the problem with in the 3 weeks period it was sad for me because i bought this product with very much trust on samsung products and my one year bonus amount. then problem solved it was worked for 11 moths again problem started which was like horizontal line start throughout the screen it had increased day by day after few days half of the screen had closed by horizontal lines then again i had contact with samsung customer care then samsung technical engineer visited to my home just he was watched tv then he said the main board problem witch is coast around 17000 thousand rupees if you want i can make it order its take one or two weeks then i asked him i was bought this tv for 28000 rupees now your telling 17000 rupees for main board cost and now your samung LED TV available in the market for 25000 rupees witch base you people charged. then he said i don't know if want any information contact with costumer care he was charged 350 rupees for visiting again had contact with customer care i was asked same question they said please contact with samsung CEO really i was shocked for a tv spare part consulting with CEO of samsun, i was decided preventing who want purchase samsung product and i am hope fully waiting when indian government rules can change on like this cheated samsung products because till my TV problem not solved Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
Add a Comment | |||
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment