[Resolved]  Samsung India — Poor customer Service

Address:	Thane, Maharashtra, 401107
Website:	Flipkart and Samsung

In the month of January I've purchased a new Samsung On7 mobile from Flipkart an online shopping website initially its been working fine but after few days my hang so much in other words I can say unresponsive and freezes alot, Sometime I can't even pick up any phone calls on my mobile and also gets overheated so I called to the Flipkart's Customer Service for a replacement but they just denied and mentioned that if it is within 10 days period so they can replace or else not then they suggested me to walk Samsung Store so walked up to the store for a replacement and they also denied for a replacement with no reason and just for the customer etiquetes they updated the software but no joy later after few minutes it started freezing again so my question is why I can't get a replacement of this samsung mobile phone from Flipkart or Samsung itself.

Kindy please do some needful and let me know on [protected] & on my E-mail:- [protected]@gmail.com