[Resolved] Samsung India Pvt Ltd — very poor service to rectify the problem of a refrigerator | |||
I bought a samsung refrigerator model rt31hcux1/ctl on 24/10/2012 from reliance digital store and from then till now three times its compressor has gone faulty and every time samsung service engineers take around 15-20 days to rectify the problem. Now i think that was my worst decision ever took to purchase a samsung product. We are having refrigerators at my home town place those are running perfectly fine since last more than 18 years without even a single issue. I am gonna spread a message through social media also not to purchase any samsung product so that nobody else would face the similar kind of issue. Was this information helpful? | |||
Aug 22, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 22, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
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