[Resolved]  Samsung India — refund and replace my mobile

Address:600044

Hello
This prob continued in third time.
I am totally upset for purchase samsung on max. Because just 3 days used but touch not worked and adapter not worked. Your customer center solved and touch fully changed. But now every notifications came my mobile screen move to up and down and back button not worked all time home button used. So i am not satisfied used samsung mobile because i am not to feel new mobile so please replace my mobile.

Otherwise this news updated all social medias i have facebook account 2300 friends list so please solve my problem.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 6, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Oct 31, 2017
Updated by Mohan Raaj
HELLO TILL NOW MY PROBLEM NOT SOLVED
Nov 06, 2017
Updated by Mohan Raaj
Hello till now my problem not solved.
Please replace my mobile. daily i face many problems to your samsung mobile. this for last and final
mail. my mobile totally out of condition so pls replace my mobile.

My mobile display totally not worked. this problem was continuously. 6 th time but till now not solved.
i purchased august 2017 and problem faced just 6 days. i am continuously following last 4 months but not solved my problem. final warning my heatset totally replace at the earliest. othervise am very serious and complaint to police and social networks.
this for final.
Nov 06, 2017
Updated by Mohan Raaj
My problem not solved

i am sharing feedback on this following sites

Facebook Fan Page: facebook.com/samsungIN

Twitter Handle: twitter.com/samsung_in

Google+ Profile: plus.google.com/+SamsungIndia

Instagram Handle: instagram.com/samsungmobileindia

LinkedIn Profile: linkedin.com/company/samsung-electronics

YouTube Channel: youtube.com/user/officialsamsungIN
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information