[Resolved]  Samsung India — regarding refundment

Address:Paschim Medinipur, West Bengal, 721102

Order number[protected] was placed and cancelled on 26 th april. It was a prepaid order. Money was paid through mobikwik wallet. But money has not been refunded although 10 days passed. I am unsure whether i will get the refund or not.. It is very much disheartening situation. People will not buy anymore product from your site in future. Several times i made contact to samsung care. They told me that money will be refunded. I do not know when money will be refunded. This is not fair. Please take a step to refund the amount to my original payment mode
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Jun 13, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 11, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
May 11, 2018
Updated by awk1310192
Phone [protected]
Email [protected]@gmail.com
May 11, 2018
Updated by awk1310192
Reference no. [protected]
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