[Resolved]  Samsung India — s10+ scam

Address:

MPT-471 Sarojini Nagar, New Delhi, Delhi, 110023

I bought s10+ from samsung shop online, also i exchanged my iphone 6 as there was offer going on, when i reached the payment page, there was no offer for emi, they do support buy advertising emi and exchange offer, but when you buy using exchange offer they do not have give emi as an option. I still ordered it, and when the person came for exchange, he checked the phone, my phone was perfectly working fine. Display, touch, camera, etc everything was in perfect condition, but they still rejected the device because the screen from the bottom left was lose according to them and also they told me that i have got it open from outside (Which i never did), i wasn't at home, so it was my dad at home, he couldn't do anything about it. I took my iphone to service centre to get it check, they themselves told me that this is not an issue, as iphone before 6s, did not use to have any glue under the screen to hold it together, so it does become lose with time, but it's not something that will hamper device or its performance, even he fixed it in just 2 mins.
I chose samsung s10+ over oneplus 7 pro. Worst decision i guess. They just fool you in name of offers and so, they will actually reject your device anyway, also don't forget there false advertising about emi and exchange as they do not provide emi on exchange. Never gonna buy a samsung product from now on.
Will buy oneplus 7 pro now.. Worst experience.