[Resolved]  Samsung India — s7 edge screen broken

Address:

Rajnandgaon, Chhattisgarh, 491441

Sir,

I am a loyal customer of samsung since last 13 yrs, started from samsung r220 phone to till date.

1.5 yrs back my wife collected all her savings to gift me your flagship s7 edge, considering that its shock proof, water proof and many more remarkable features.

Now, today i. E. On 30.04.2018 (My anniversary day) my s7 edge alongwith my mother's phone which is spice m6111, fall from same height at same place unfortunately and in unpredictable manner s7 edge screen cracked and damaged where as another phone just has some dust over screen and was completely fine. Its really an awkward moment for me.

Sir, i enquired about screen replacement cost its really too high and out of my pocket. Some advised me to sell it on throw away price, which i really dont want.

Thus i am here with requesting you to kindly consider and grant me a free screen replacement.

I think this much i can aspect with the company to whom i am associated from more than 13 years.

Waiting for your consideration

Thankz with regards