[Resolved] Samsung India — s7 edge screen replacement | |
I've purchased samsung galaxy s7 edge on aug 2016. My screen was broken a month back and there is no one time screen replacement offer for people who bought before sep 2016. I bought it for a higher price 53k, but samsung doesnt give such offers to loyalists who buy their flagship phones immidiately after the launch. I hope samsung wouldn't lose its loyalists and also hope that they would give 1 time replacement offer to early buyers like me. Look firward to hearing from you. Vignesh [protected]@gmail.com +91-[protected] Was this information helpful? | |
Nov 27, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 23, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |
 3 Comments | |
Comments
I have an external setup box of airtel. It was installed 20 days ago because inbuilt was not working. Now my tv has audio but no picture since evening.
Samsung India Customer Care's response, Oct 23, 2017
Verified Support
Dear Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
I purchased above tv on 05/07/2014.
The cost of tv was app rs 67000/-
on 10/10/2017 i realized that tv is
out of order.I complaint to service
center and after inspection they
informed the repairing cost is app
rs 42000/-(the cost of screen + service)
the repairing cost is app 66 % of the product
is not justify in just 2.25 year.
The cost of tv was app rs 67000/-
on 10/10/2017 i realized that tv is
out of order.I complaint to service
center and after inspection they
informed the repairing cost is app
rs 42000/-(the cost of screen + service)
the repairing cost is app 66 % of the product
is not justify in just 2.25 year.
Samsung India Customer Care's response, Oct 23, 2017
Verified Support
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18886
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd