[Resolved]  Samsung India — samsung 6.2 kg top load fully automatic machine

Address:Mumbai City, Maharashtra, 400049

Od[protected] dted13.10.18 delivery on 23.10.18 in stone 25.11.18 used only twice making some funny sound at the end trying to reach the installation tech ashish but physically not attending to the coma int each time giving false visit timings thereby passed 10 days return policy period also flipcart toll no ending 9898 recd by kriti this morning also listens to the complaint says nothing can b done and puts down the phone. 81 yrs old sr citizen dependent on a washing machine not been ableft to wash clothes for last 5 days. What is your best done before taking it to the next level???

Alkarani agarwal
[protected]
Alkarani. [protected]@gmail.com
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Dec 14, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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