[Resolved] Samsung India — samsung pay/ samsung pay mini fraud

krishanh88

from Nangloi Jat, Delhi

Address:	110041
Website:	www.samsung.com/in/samsung-pay

I have done a recharge from samsung pay mini but i have not received any kind of recharge nor refund is generated from their end. The
Upi transaction id is[protected] on on 22 september 2018 at 10:05 am. I have called many times samsung pay customer care for registering a complaint and they says that our further team will contact you. They suggest me to call axis bank for the same. Because samsung pay mini is powered by axis bank. I have called axis, sbi & samsung customer care for solution.
But till now no solution is provided by samsung till now. Please check the attached file for reference.

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Nov 17, 2018

Complaint marked as Resolved

Its not resolved. I have just registered this complain

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Nov 19, 2018

Updated by krishanh88 Mobile number [protected]
Email - [protected]@gmail.com
Reference id - [protected]

Nov 21, 2018

Updated by krishanh88 No response or solution till now