[Resolved] Samsung India — samsung refrigerator model no rf50k5910dp/tl
S.S. P. Das on Dec 31, 2017
I purchased the refrigerator on 30/06/2017 khosla electronics p. Ltd. At 63/3b, sarat bose road, kolkata -700025.
The gasket of the left side top door is twisted and the door is not cooling properly.
Service engineer mr. Rabin roy visited on 29/12/2017 and said that nothing can be done about it.
Does it mean it is a manufacturing defect?
I want this should be attended to immediately.
Complaint marked as Resolved Feb 2, 2018
[Dec 31, 2017] Samsung India customer support has been notified about the posted complaint.
Verified SupportSamsung India Customer Care's response, Jan 02, 2018
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
|Add a Comment Updated:||Share0Tweet0Share0|
[Resolved] Samsung - Complaint for not installing the new microwave oven 
[Resolved] Sim BSNL, Phone Samsung - about mobile draws 
[Resolved] Samsung Mobile - poor service 
[Resolved] Samsung India Ltd - customer care center bad experience 
[Resolved] Samsung India Limited - Poor Service Quality for New Customers 
[Resolved] Samsung Mobile Service - Complaint against Samsung India Mobile reg. my Mobile handset No.SGH-E600 IMEI/SERIAL NO 354914001933153 
[Resolved] Samsung LED TV - INTERNATIONAL WARRANTY 
[Resolved] Samsung - refrigerator 
[Resolved] Samsung Lcd Tv - LCD TV - Unacceptable Repair Cost 
[Resolved] Samsung Refrigerator - Rt 27 - Unpleasant Odor from the fridge. 
Post your Comment
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002