[Resolved] Samsung India — Samsung tablet

markmathew

from Chennai, Tamil Nadu

Address:

600115

To: samsung customer care 29-apr-2017
7

This is regarding the samsung tablet sm-t3110mkainu bearing s/n: rf2dc10wkkt which was given for service. Due to the negligence of the service center staff, all the important data, documents and extremely important photos which were deleted by your incompetent staff.
It was a fraud from samsung who stole the money. He is a muslim by the name of tasheen ahmed from ghaziabad. He called from a mobile which is[protected]. This is a vodafone service provider number. On the ill fated day, he spoke as hasish mehta.
Just tonight, exactly at 2009 hrs on 29-apr-2017, the same tasheen ahmed / hasish mehta gave a two ring missed call, this time from idea service provider number which is +91 [protected]. I was in a restaurant. I had immediately called him back, but idea provider said his number is busy. There after i had called him three times and i got the same answer from idea provider, i. E. Line is busy. Hence i concluded he is the same fraud. Finally i informed the police and sent him a very strong message, i told him i found out who he is and that if he has the guts / courage, then he should call back and talk to me. He has seen the message but is afraid to call back. This clearly indicates that he is the same fraud. This clearly shows that he is a samsung fraud and keeping track of the complaints i send to samsung. He will not be spared.
How did he get my mobile number which was given only to samsung service center in velachery, chennai? It was certainly given y samsung staff. It is also a bank fraud of which i have lodged a complaint. Most important factor is how did he get my wife’s bank account number.
All the money earned from this source goes for charity, to the missionaries of the poor, kolkota, mother teresa’s home. It is all to feed the poor and the destitute.
Whoever is involved in this will incur a loss of 40 times of the amount which was stole. It will definitely happen to them
Hope and pray to get the money back. This recovered money will sent back to the charity.

Rgds

Mark mathew
Husband of e nirmala mark

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Jun 2, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

May 01, 2017

Samsung India Customer Care's response Dear Sir,
This is in reference to your email / letter dated 01.05.2016 wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd