[Resolved]  Samsung India — samsung tv panel issue

Address:

lawson bay colony, 530017

Hello sir,

I am anil kumar from vishakpatnam. I will be available on cell no [protected]. I am staying in lawson bay colony, visakhapatnam -530017.

This regrading my compliant on samsung with grievance : pmopg/e/2019/0326182.

Consumer helpline docket id - 1296251
Product name : samsung tv
Model no :- ua40k6300aklxl
Serial no :- 0a7x3pcha02842d
Invoice no:- fs/mt/2307 (Purchased on girias investment pvt ltd showroom)

This is regarding grievance : pmopg/e/2019/0326182.

I have taken samsung tv on mar 2017 with cost of 60000/-. I am not capable to kept that much amount. I though it is one time investment and taken via bajaj emi. Even i have chance to taken other brand tv with very lowest price. By seeing samsung brand i have taken this tv. But with in 18 months samsung tv got panel issue on edge. I have requested samsung for free replacement & i will pay for technician charges. But now there provided 50% discount and saying you need to pay nearly 11000. It is not small amount. Because i am small employee, i cannot bear that much amount now. Please repair my tv by changing led strips

There closed my case with comments customer refused 50% discount. Now i am helpless. Because i am common man. If this issue resolve, i will be happy. Otherwise my investment is wasted & i will be helpless, i can use this tv for few day. After that i need to thrown into dustbin. Because i cannot effort that amount.

Finally i am requesting for repair my panel issue with less price.