Samsung India — Stolen samsung galaxy duos s7562 on dt. 21.04.2016 | |||
With reference to above subject my self vijaykumar.D.Vagadiya my mobile stolen on dt. 21.04.2016 evening near about 8.30 p.M at surat and my all detail mention as below Name : vijaykumar dhanjibhai vagadiya Add : j-1/202, star homes, old kosad road, amroli, surat-394107 Email : [protected]@yahoo.Co.In Missed dt. : 21.04.2016 @ 8.30 pm ( stolen) Imei no. Make : samsung galaxy duoes s 7562 (White ), imei no : [protected] Last used no. [protected] ( vodafone sim ) Phone model samsung galaxy duoes s7562 white b 1037450 I have block my vodafone sim card and also inform local police authority . So please block imei no. Of this phone so not operating any unknown of my device. Regards, Vijay vagadiya [protected] Was this information helpful? | |||
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Samsung India customer support has been notified about the posted complaint. | |||
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+91 89 3993 9899 [Customer Care]
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Greetings!
This is in regards to the complaint of your Samsung Mobile.
We are sorry to hear the loss of your mobile phone. As an immediate step incase FIR for the same is not registered so far, we request you to kindly do the same at the earliest to avoid any misuse of the phone and data.
The feature of “FindMyMobile” which helps to find your device in case it is lost and also helps you to protect your data, the same needs to be activated by the customer on his/her own by login to Samsung account and enabling the required options on the mobile.
We would also like to state that all the basic features, interface etc. are explained at the point of sales.
As there has been no deficiency in the product/services we would not be able to consider any request for replacement/refund for this product.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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