Samsung India — voltas ac 1 ton

 
4 Reviews
Mylapore Chennai 4, Chennai, Chennai District, Tamil Nadu, India
 Namasivayam P on Feb 23, 2019
Cooling is not working. Instead after cooling up to 25 celsius the temperature rise automatically uptown 31or32 celsius. It also seems that the out side unit replaced is not mine. I am in amc for one year. Rcently i request rs fo service. But still it is not working. My cell no.[protected]. Adress.92 revathipuram 3rd street ayyencheri urapakam 603210 kanchipuram district tamil nadu

Complaint Status


[Feb 23, 2019] Samsung India customer support has been notified about the posted complaint.
Verified Support
Samsung India Customer Care's response, Feb 23, 2019
Dear Customer,

Greetings.
After going through your concern, it seems that you have purchased the product from an another brand not from samsung.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Very bad service center.waiting since 2 hrs the problem was not rectified.

Samsung India Customer Care's response, Feb 26, 2019
Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Dear Namasivayam,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dear Namasivayam,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected]

Regards,
Voltas Online Team

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    Samsung India - voltas ac 1 ton