[Resolved] Samsung India — Wireless charger freebie was not provided along with samsung s8

Jasneetkaur1

from Bengaluru, Karnataka

Address:	Pune, Maharashtra, 411057
Website:	www.samsung.com/in/support/erms

Hi.. We have pre-booked samsung s8 mobile and was assured to get wireless charger. We have shared the invoice recieved from flipkart and other details, which we have requested but till date nothing has been done and infact samsung team has stop responding to the emails also.

They are very unprofesssional as we have raised complaints in samsung but not a single person has contacted us.

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Jul 26, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

Jun 28, 2017

Updated by Jasneetkaur1 Mobile Number - [protected], Email Id - kaur.[protected]@gmail.com