[Resolved] Samsung — Refrigerator | |
I had recently booked a complaint with Samsung customer care (From [protected]@gmail.com) that my fridge was not functioning. They appointed an engineer to look into the issue, he came and told that the inverter panel may have shorted so they need to change it, if the compressor is damaged then that also they need to change. I the fridge was bought by my father who died recently due to corona, we are unable to locate the bill and so is the concern from which it was bought, Bharat Electronics Appliance, Coimbatore. The Fridge is a 2014 make with a 10 year warrant on compressor. Since the invoice is unavailable they are saying that the warranty cannot be claimed. But even 10 years from date of Manufacture would be till 2024, so please help me get a warranty based service for the compressor should the need arise My father worked for a Private Bank and had to move places frequently. We just moved back to my home town after the death of my father, i seriously doubt if the bill is lost during all the hectic packing and moving of stuff. Please help me out in this dire situation, should the need arise to change the compressor. Was this information helpful? | |
Sep 18, 2021 Complaint marked as Resolved There did not arise a need for the warranty to be claimed and hence the Issue is sorted Samsung India customer support has been notified about the posted complaint. | |
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