Samsung — Samsung M21 breaches my right to information and posed data security concerns on my google account

Product Model Number : SM-M215FZGINS
Product Serial number :********69041112
Product Model Number : SM-M215FZGINS
Product Serial number :********6496614

Step 1) Purchased these phones via Amazon
Step 2) I wanted to setup apps but Samsung phone did not accept the password (For an account which I registered on the same phone *****.*******@gmail.com) using the same credentials )
Step 3) Thus it implies there was a sync issue on Samsung website Samsung Account Login (https://account.samsung.com/accounts)
Step 4) To my horror I find unknown account linked to my number on Samsung website
Step 5) Lack of support on your call-centers.
Step 6) Failing to get any support from Samsung helpline I had to visit your center forced by your agents over the phone
Step 7) They tried to register my number by creating an entirely new account (***S******[protected]@gmail.com) and this too does not get associated with my phone number
Step 8) I am exhausted, frustrated and annoyed at your constant claims of the Google account having a problem
-When I have proof that they work on other devices and its Samsung Account Sync which is the problem here
-Further more Samsung team does not even know what is the unknown account attached to my phone

I demand a justification for the following

1 ) What kind of a nightmare are you running for users where they can login via your website which shows unknown accounts associated but not the phone
2) Who will take responsibility for the number of times your TechSupport forced me to reset my google passwords when the problem was the Samsung account to begin with
3) If your phones cant sync to your data servers even at your own datacenters ( So that now you don’t blame my wi-fi) etc why do you even create such phones to begin with

I demand by the right to information act what you are doing about the issue other than my google accounts/phone number being treated as your guinea pig project

I will not accept the blame game at your end for any of the following

-SIM Card – It is working just fine on any other phones
-Google accounts- Thanks to you now I feel my security and data protection rights breached
-Network provider – They all work absolutely fine. Tested multiple and have enough proof
-Password typing errors

Ask :

I am very certain this is an account sync problem and associated to the software for Samsung account sync
I kept repeating in vain to their Callcenter agents
I do not want a replacement I don’t trust Samsung anymore
And NO I WILL NOT BE your experimentation till you figure this out and shamelessly give me a replacement option
This is the only update Samsung agents they will replace with no information of what is wrong and what they are doing to fix it
As you could not follow the level of technicalities and proof I am able to deliver troubleshooting their products free of cost and wasting my time
They have no account for a user’s time and mental exhaustion created by this
They dont take any responsibility and manipulate users personal accounts on google
I do not wish to be associated with the phone or Samsung products