[Resolved] Samsung — samsung showing no warranty for samsung 860 pro ssd (s/n s5g7nc0n501648) purchased from amazon on 07.08.20 and samsung not giving warranty | |||
Hi consumer court On 07.08.20 friday i purchased samsung 860 pro 2tb ssd having serial no s5g7nc0n501648 from amazon online, order # [protected] for rs 39000. I havs tried registering this samsung 860 pro 2tb ssd serial no s5g7nc0n501648 in samsung web-site and however it is showing no warranty Samsung ssd 860 pro 2tb, Production date 10:05:2020, Purchase date 07.08.20 S/n s5g7nc0n501648 Amazon purchase order # [protected] Purchase amount rs 39000.00 Model no (Mz-76p2t0) I have attached herewith bills, invoice, While the product showing 5 years warranty, from last saturday 07.08.20 when i am trying to register the device it is showing as out of warranty. And i am not able register the device and obtain 5 years warranty services. I have attached herewith bills, invoice, ssd photo I have sent multiple emails for support however there is no response and i am not able register device and get 5 year warranty services I am not able to reach to samsung voice call for ssd because as per samsung customer there is no on call service for samsung ssd I am completely depressed exhausted by the extremely poor, disgusting, pathetic quality of services provided by samsung customer support samsung Please ask samsung to register the 860 pro ssd (S/n s5g7nc0n501648) and provide me 5 years warranty Regards, Aritra kundu, [protected] [protected], Aritra32. [protected]@gmail.com, Aritra. [protected]@gmail.com Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Aug 13, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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