Samsung Services — Samsung Galaxy S6 screen warranty

Address:	Bangalore, Karnataka, 560037
Website:	samsungmobile.com

Hi I am Vishwas from Banagalore, I have purchased S6 handset on 21st June 2015 from Sangeetha mobiles, Marathalli Banaglore . At that time there was a offer from Samsung saying "BLUE FEST" in which phone's physical warranty and liquid warranty has to be covered for one year which inturn tied with Apps Daily. After I purchased the phone immediately the Samsung promoter who was there in the store had downloaded apps daily app and installed and said the registration has been done and insurance is covered for one year. Now on14th Oct 2015 when I was talking over phone somebody pushed me in crowd and mobile fell down and two wheeler went on it and mobile screen and centre body got damaged. Now for claiming my insurance when I checked with Apps daily team they said this handset is not registered itself for insurance only you have downloaded the application, when I checked with Sangeetha mobile store Manager(Syed) he said its covered from Samsung so I should contact Samsung regional Manager(Rudresh), I had discussed trhe situation with Rudresh but he is telling registration not done so its not coming under claiming . On that day Samsung promoter only said registration is done now these people blaming on others and their hands saying nothing can be done and charging 15k for screen and center body replacement. Because of Samsung promoter had not registered my mobile properly on the day purchased this is the issue. So request you to either screen and centre body get it replace or new handset or refund my money . I have paid 42k for mobile and since there was offer from SAMSUNG for physical damage and liquid damage Sangeetha store people denied to take extra insurance from Sangeetha. Vishwas JB [protected]