Sansui India — Redemption of JDUL (Jitna do Utna lo) Entitlement Certificate offer - 2015 - Certificate Serial No - 32SMC010361
I, Raju Akki, (State – Karnataka, District – Haveri) has purchased Sansui Led Smc 32 Hb TV (Serial No –[protected] on dated 28th March, 2016 from Balaji Trade Links, Renuka Arcade, Opposite to town police station, P B Road, Haveri.
The Sansui Led Tv (Model No – SMC32HB12X) which I have been purchased under Jitna do utna lo – 2015 consumer offer, that has offered me to avail Rs. 13900/- redemption on next purchase of any KAIL limited product on completion of 4 years and 11 months from date of current purchase. I have received JDUL Entitlement Certificate (Serial No – 32SMC010361) after purchasing of the above-mentioned Sansui Led Tv. As on date the JDUL Entitlement Certificate which I have been received, will be matured to avail Rs. 13900/- redemption on next purchase of any KAIL limited product. I have been approached the above-mentioned local dealer and deliberated to avail the redemption benefit of JDUL Entitlement Certificate, the dealer has not responded well and simply deprived of the issue.
Nevertheless, I have been trying to visit the official website www.sansui-india.com to avail redemption, the provided official website in JDUL Entitlement Certificate has been displaying “This site can’t be reached” / No information is available for this page. The local dealer has denied and official website not responding well this puts me in awkward / destitute situation. There are plenty of customers are out there in India, who have been purchased Sansui products under this scheme hoping to avail redemption on next purchase of home appliances, now they are totally helpless.
Kindly look into the above issue and do the needful on priority.
Enclosure - Invoice & JDUL Entitlement Certificate.
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Mar 02, 2021
Sansui India customer support has been notified about the posted complaint.
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