[Resolved]  Sansui India — Room not getting cool.

Address:600073

Hello Sansui India,

Hope i am writing this complaint to right person

Myself Tilaknayak H, i bought your sansui 1 ton Ac in flipkart 3month before(7th mar 2016, invoce no : blr_jig_01L[protected])

@ begining it was good and efficient cooling was awesome, but as per my observation from last 20days, its not operating effectively and cooling a room of 10*10 with all closed doors itr requires more than 4hrs.

I raised complaint on this, as per technician comment he observed a leakage in ac gas and refilled it.

I dont know he was right or wrong, but after refilling Ac gas also their is no change in AC operation.

I hope sansui india team will respond this complaint & will initiate action directly.

thanks
Tilaknayak H
[protected]
[protected]@gmail.com
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Aug 8, 2021
Complaint marked as Resolved 
Sansui India customer support has been notified about the posted complaint.
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Hello Sansui India,

Hope i am writing this complaint to right person

Myself Tilaknayak H, i bought your sansui 1 ton Ac in flipkart 3month before(7th mar 2016, invoce no : blr_jig_01L[protected])

@ begining it was good and efficient cooling was awesome, but as per my observation from last 20days, its not operating effectively and cooling a room of 10*10 with all closed doors itr requires more than 4hrs.

I raised complaint on this, as per technician comment he observed a leakage in ac gas and refilled it.

I dont know he was right or wrong, but after refilling Ac gas also their is no change in AC operation.

I hope sansui india team will respond this complaint & will initiate action directly.

thanks
Tilaknayak H
[protected]
[protected]@gmail.com
Dear tilak nayak,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team

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