[Resolved]  Sansui India — Sansui -32 hd led tv-sjx32hb serial no.9819606

Address:

Thane, Maharashtra, 421302

I had purchased sansui -32 HD LED TV-SJX32HB from reliance digital on 24.12.2014. I am facing problem audio sound from last few month . every time we are launched the complaint to sansui customer care & they arranged the technician. frist to he told that some part need to be replace that he had not bring with him he will come tomorrow, after day he come with Videocon product spare part & told us this part not fix to you product we will arrange part & visit once it available but not came again. main while sound is coming slowly. after few day we get started same sound issue, again we lounged complaint to sasui they arrange for their engineer this time he told that their is problem in TATA Sky Settop box, TV is working fine. we approached to TATA sky & their technician come & check signal straight & replied that signal are coming good their is problem in TV. Again we called up sansui customer care & they arrange engineer, he visited and replied that tata sky HDMA cable need to be replace once it will replace your problem will resolve. Yesterday we again launched complaint to tata sky their engineer come with 03 new settop box & he checked the tv with all the three new settop box but still problem is as it is. I am requesting to SANSUI service team pls help me by solving this problem it is clear that problem is with TV not in Settop box. as my warranty period is going to expire on 20 Dec 2015. so pls take nessasry action if needed kindly give me replacement. Looking forward your copration. Thanks, Regds, Digambar Adhikari [protected]